Residence Inn Hotels in Montreal

The room was okay. It was very cold when I checked in. I thought there was no heating. When I opened the air conditioner vents, no hot air came out. The heater was next to the window sill. It took an hour or two to warm up. I booked the room through prepaid RMB through Ctrip. When I checked out, the front desk I was charged Canadian dollars again. If you don’t speak English well, you may not be able to explain clearly. Fortunately, the money was returned in the end. However, in the winter, there are green ducks and swimming pools outside the house, which is quite magical.

The CBC booked this hotel for my wife and I during our stay in Montreal. It was during the Jazz Festival, Cirque in the streets, and a great deal of other happenings. The hotel staff were exceptionally courteous and friendly. The food (especially breakfast) was top notched and reasonably priced. The rooms are more on a European level/style, but the rainshower was great. Would high recommend this hotel.

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

Very clean and staff at reception and breakfast very helpful and accommodating. Room very small but bed comfortable. Location about 10-15 minute walk to the nice areas of Old Montreal

We stayed one week in this Courtyard by Marriott (Oct 2022). Located right on Rene Levesques Boulevard (former Dorchester). Walking distance to many sights. Our check in was very fast, we walked up, we were greeted by friendly young man and we made our way to the room, all within 10 mins. Our room was on the 10 floor and we had a partial view looking NE towards the Notre Dame Basilica. The gym is on the 11th floor and I must say that on occasion I could hear the weights being dropped on the floor by some inconsiderate simpleton. There IS a sign in the gym that mentions that this should be avoided. Nice gym great machines and great view. Our room featured a king bed and had good lighting, pillows, large bathroom, shampoo, soap and conditioner. The sink did have a slight ”bad smell” however. Apart from the rare noise from the gym, the room was very well insulated for sound. It was the most sound insulated room I have ever stayed in. The room was very clean. The mini fridge had a couple bottles of water. The room also had a ”pods” style coffee machine which we enjoyed all week. The TV had a wide selection of channels in both French and English and the screen can be tilted to face the bed. A Metro station (Place D'Armes) is nearby and the hotel has underground parking on location for those with a car, I am not sure what it costs. We ate one dinner in the restaurant in the lobby. The food was of good quality and very tasty but a bit overpriced. Conveniently, there is a large IGA grocery store one block up in the Complexe Dejardins where you will also find a pharmacy and other shops. The 747 airport bus stop is located across the street on Rene Levesque (heading TO the airport). The bus costs 11 dollars in COINS only. At about 10am our bus trip to the airport took about 30-35 mins. All the staff we interacted with were extremely friendly. They all spoke both French and English. We would stay here again on our next trip to Montreal but I must say, I found it a bit expensive $$$$$$$. Happy Travels.

While I would agree about most of the positive remarks about this hotel we experienced a very noisy evening with a wedding reception below. A very loud and constant beat. We are unable to sleep while this was going on. You can't control what occurs outside, you can within the hotel. A four star hotel with knowledge of this issue should not make this room available when they have a noisy event below. We did enjoy the rest of our stay but no one should have to endure the noise we were subject to when it could have been avoided.

My family and I were extremely impressed about the AC Hotel by Marriott (Downtown Montreal). It's cleanliness, the room was perfect, pool and rooftop were amazing BUT the most important part for me was the amazing customer service I received from the front desk associate and cleaning staff. Reception/Front Desk; his name was Daniel, he was amazing extremely helpful, sharing places and things to do while our trip in Montreal. He went beyond even walking out with us to show us the directions. Customer Service from Daniel I give it a 20 out of 10. Unfortunately I don't recall the names of both the cleaning lady's but they were both amazing, extremely friendly and great conversations (Jamaican & Cuban). Spanish staff even helped me with Nespresso machine and went out of her way to get me tea. I also appreciated that the hotel was Pet friendly and my puppy Miles was welcomed and treated nice! I have already told my family and friends about AC Hotel by Marriott and we will definitely be back one day! Thank you to Daniel & AC Hotel for an excellent experience in Montreal 💙🤍