Name: Sheraton Minneapolis West Hotel
Address: 12201 Ridgedale Dr, Minnetonka, Minnesota, 55305, 12201 Ridgedale Dr, Overseas, United States
Rating: 4.3

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Sheraton

All reviews

Positive reviews

Started out poorly, as the receptionist was asleep (2am) and I had to climb over the counter to wake him. The dining staff were  very friendly and bright for breakfast. Room was fine.

Restaurant

24-hour front desk

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Pets allowed

Breakfast

Non-smoking room

All Languages

English

All Room Types

King Bed Room

The staff are friendly, courteous, and competent. The building and its furnishings seem at a glance to be in good condition, but are sorely out of date and in need of modernization; the dated condition greatly lessened our enjoyment of our stay. The toilet did not meet Americans with Disabilities standards; it was too low and too close to the floor. The shower stall’s floor was slippery. The bathroom’s door hinges were corroded. The HVAC responded so slowly to the thermostat. When we arrived, the temperature of the room was 65 F (18 C) and the HVAC took many hours to reach a comfortable temperature. There were no instructions in print anywhere for using the telephone, for operating the thermostat, for learning about the hotel’s facilities, features, and services. The telephone itself was ancient. The costly breakfast buffet was mediocre. The floor of the swimming pool seemed to be covered with green slime.

This hotel was so pleasant to stay at. The staff was very kind and accommodating. I wish I got the name of the young lady at the desk but I forgot to ask. It’s quiet, peaceful and comfy. Minor ant issue but nothing worth a bad review. I would stay here again without question.

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14.2km from Metro Transit Light Rail Train- Nicollet Mall Stop

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Discover 92 Sheraton Minneapolis West Hotel reviews, rated 4.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Sheraton Minneapolis West Hotel Reviews: 92 Verified Reviews Latest 2024 | Trip.com

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