Obinata 573, Minakami Town, Tone District, Gunma Prefecture, 379-1612, JapanView Hotel Details
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Zazan Minakami Guest Reviews
3.7/5
16 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(16)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(4)
まつすみ
Japanese-Style Room With River Side Non-Smoking
Checked in May 2024
Family
1 Reviews
4.5/5
Great
Posted on May 7, 2024
We sang karaoke with the family and relaxed in the bath. Above all, the room had a great view of Mt. Tanigawa and was very calming.
I also stayed here at the end of the year.
I loved the open-air crystal bath (a big, rustic barrel bath).
There was a river flowing right next to it, and it felt like we were in the mountains, so it was a very charming and comfortable time.
Thank you very much.
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Dashu
Economy, Japanese-Style With Bath
Checked in Mar 2024
Family
1 Reviews
3.7/5
Posted on Mar 17, 2024
I was satisfied because there were many types of baths in the large public bath.
However, although you can see the river from the balcony, the balcony was in such bad condition that I didn't feel like going outside.
I had enjoyed the hot spring town a few years ago when I stayed at another hotel nearby, so I was looking forward to going there again this time, but I was very disappointed to find that all three amusement centers were closed.
Two of them are out of business, and one seems to close at 6pm.
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Guest User
Japanese-Style Large Room With River View-Non-Smoking
Checked in Feb 2024
Family
1 Reviews
1.5/5
Posted on Feb 19, 2024
Even though I stayed there for one night with my family, the service was the worst at Kinkaku, which is not cheap.
The private open-air bath is dirty and shaky, and the foreigners are very kind, but the employees use the same toilet as the guests and leave without washing their hands.T^TThe food and everything else is disappointing. did.
Nothing to see other than the exterior
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Guest User
Japanese-Style Room
Checked in Aug 2023
Family
1 Reviews
4.5/5
Great
Posted on Aug 18, 2023
Service, hot springs and food are all good. Although the building is a bit old, the sanitation is very good. In general, it has a special sense of time, which can leave people with memories.
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Anonymous User
Japanese-Style Room
Checked in May 2023
Family
9 Reviews
1.5/5
Posted on May 8, 2023
Not enough staff for the number of customers. Friendly staff.
It's too late to serve a drink.
Poor food for the high price.
Not satisfied at all
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Guest User
Japanese-Style Room
Checked in May 2023
Family
1 Reviews
2.0/5
Posted on May 7, 2023
There were 3 baths, and there were about 3 types of baths in them, and the baths were very good. The room was a Japanese-style room, but the back of the legless chair was worn out and the sofa looked old, which was a bit disappointing. I don't think it was cheap at all. Dinner didn't take long even after ordering drinks, probably because there weren't enough staff. The foreign trainees were very polite,
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24Trex
Economy Room - Non-Smoking
Checked in Dec 2022
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2023
The hotel is very good, very fun
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Guest User
Checked in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 28, 2024
While some people may not like the age of this hotel and its sometimes threadbare appearance we thought it added to the magic and mystique of this place. Perched above the Tone river, this grand dame of a hotel looks over a fairytale scene of mountains, river and a Japanese village. The Japanese style room was spacious and comfortable - we both had one of the best sleeps of our trip here. Everyone made us feel welcome and the food was incredible. I highly recommend both dinner and breakfast. And then there’s the onsens. What a treat. I sat listening to the river and watching the snow from a beautiful pool and there were so many types to choose from. I love this place and want to go back to explore more of the country around it.
Guest User
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 5, 2023
Zazan Minakami Former Minakami Ryokan. It is a large inn and the facilities and equipment are getting old, but you can enjoy 15 hot springs, including Bokusui-no-Yu, Suisho-no-Yu, and Okutone Hachito. Bokusui-no-Yu and Suisho-no-Yu have architecture that evokes the era of large inns, which is hard to find these days. The portions of food were just right for elderly people. As it is a large inn, the renovation is expected to be quite expensive, and it seems that they are saving money by leaving the old facilities as they are in terms of maintenance costs, but the rooms are spacious, you can enjoy a variety of hot springs, the food is just right, the staff are polite, including foreigners, and they offer free coffee and tea, so we were satisfied.
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Guest User
Checked in Nov 2022
Travel with friends
4.0/5
Very Good
Posted on Nov 6, 2022
I stayed here on an overnight trip with a friend. The hospitality of the staff was wonderful. The staff from overseas in particular were smiling and very friendly. The bath was spacious and relaxing. We also had a leisurely and delicious dinner. Thank you, Dolga-san:)
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Guest User
Checked in Feb 2022
Other
4.0/5
Very Good
Posted on Feb 12, 2022
I stayed here for one night with a plan that included breakfast. I chose this inn because of the price, and I was worried after reading the reviews here, but the service was generally pleasant during my stay, and the hot springs were excellent. The breakfast was made with plenty of mountain produce, and I wonder if the inn staff have read the reviews and made improvements. As everyone has said, the building itself is old, but the room seems to have been renovated, so I have no complaints. However, it may be inconvenient to access if you don't have a car.
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Guest User
Checked in Jan 2022
Family
1.0/5
Posted on Jan 4, 2022
We went there for a day trip with my 66-year-old mother, my 6-year-old son, and myself, 40 years old. The open-air bath was very pleasant, but the customer service of the staff was terrible. When I asked them to call a taxi, they did, but they said they don't accept reservations at this time of year. Even though it felt good to warm up in the hot spring, we had no choice but to walk home in the snowstorm. It would take 15 minutes. They said the route was easy, so we got soaked, snow and water got into our boots, and we walked back to Minakami Station, freezing. Worst customer service.