La Cala Resort

La Cala Resort Reviews

La Cala Resort

C. Mirador del Golf, 1, 29649 La Cala de, Mijas, Andalusia, 29649, SpainView Hotel Details
La Cala Resort
La Cala ResortLa Cala ResortLa Cala Resort
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La Cala Resort Guest Reviews

4.5/5
Great
59 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(59)
Positive reviews(38)
Reviews with photos/video(12)
Negative reviews(3)
Guest User
Superior Room
Checked in Oct 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
The resort is located far away from the city and quiet. Best for the runaway weekend. The check-in procedure is quiet and the host is helpful. The golf court is great and fun even for beginner like me. The food and service in the hotel restaurant is great and enjoyable.
Larrythenomad
Checked in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 14, 2024
Very comfortable rooms, great staff and food in the hotel was excellent. I didn't get a chance to try the spa or pool due to golf tee times but they looked good too. Golf courses were tough but a really good challenge and fantastic scenery. Watch out for the paths in the wet which are very steep and slippery in the rain.
Response from Property: Dear Larry, We appreciate your time to share your excellent experience and five-star rating of La Cala Resort. We are pleased to learn that you enjoyed your overall stay and that our staff was able to exceed your expectations. We look forward to the opportunity of welcoming you to La Cala and to our three 18-hole championship courses in the future! Kind regards, Guest Relations Manager
Sunshine50413818894
Checked in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 8, 2024
Well what can I say, it’s our 6th year running we’ve stayed here and it just keeps getting better. From the moment you walk in to reception to check in you feel the relaxed atmosphere and the warmth of all the staff. The courses are in great condition and you’ll see work ongoing to make them even better.( it doesn’t interfere with your round tho).The hotel through to the clubhouse is just 1st class, the staff are on hand all the time and very friendly/helpful. So, if you’re looking for a great resort to stay and enjoy everything about it, look no further. You won’t be disappointed!! We’ll be booking for the first week of July 2025 again☺️
6/10
Response from Property: Dear Valued Guest, We are always happy to receive feedback from our loyal guests who have stayed at at La Cala over the years. We agree that one unique element of La Cala is our staff, who we believe are our greatest asset, and who extend the warm and sincere Andalusian hospitality to each of guests. We love your comment "it just keeps getting better," as we strive to continuously improve our overall experience and resort facilities for our guests with environmental sustainability in mind. Thank you for your top recommendation to our readers and thank you for your loyalty. We look forward to welcoming you back to La Cala in 2025 and, when you return, all of our teams will be delighted to see you again! Kind regards, Guest Relations Manager
luca p
Checked in Oct 2024
Travel with friends
1.0/5
Posted on Nov 20, 2024
16 golfers, we played golf, la Cala Asia in October, the receptionist staff and director arrogant and really rude, they left us without towels for the shower…. Even if they confirmed us the availability… The answer was : we are not obligated to give you a towels Unbelievable ! not recommended!!!! Play every where but not there
Response from Property: Dear Guest, We are sorry to learn of your disappointment. Guest satisfaction is a top priority at La Cala and our staff constantly aim to ensure that our guests have a positive experience. After reviewing your comments more closely with our teams, it was a particularly busy day with a high volume of golfers during the high season in which you played. When your group arrived during the late afternoon, we experienced a shortage of towels at the time of your request because the demand for towels was particularly higher than normal due to the many golfers who had requested towels around the same period. Our golf team explained the situation to your group, and they asked for your kind patience as they were awaiting a supply of towels. Nevertheless, one of our staff members ran to our housekeeping department to fetch the supply of towels that were available at that moment and returned in a period of 10 minutes with towels for your group. Our teams were doing their best to accommodate your group, and we apologize if we did not meet your expectations. Please note that we offer towels as a courtesy to our golfers, and we apologize for any inconvenience. Kind regards, Guest Relations Manager
Guest User
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Apr 16, 2024
Very, very friendly staff, they are just great. We have stayed at 3 different places this trip, and these guys are by far the best. We’re going to come back just because of them. Nice rooms good food, good views , and of course the golf. We will deuce back. With the family next time.
Response from Property: Dear Valued Guest, We appreciate your time to share your positive feedback following your stay at La Cala Resort. Your omments have been shared with our teams, who will be happy to know that they were able to exceed your expectations. Each of our staff members aim to ensure that our guests have a memorable visit with us as part of our signature La Cala hospitality extended througout our resort. We look forward to welcoming you again in the future and thank you again for your magnificen review! Kind regards, Guest Relations Manager
Karen E
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 2, 2024
Had the most amazing meals at La Terraza restaurant was superb ! Food was outstanding ! Alberto was so kind fun and attentive as was the rest of his staff ! Amazing evening. Thoroughly enjoyed by me. My sister Nikki and my mum ! thank you for making our evening so special ! You are outstanding ! See you soon love Karen xx
Response from Property: Dear Guest, Thank you for taking the time to share your fabulous review! We will be sure to let Alberto, along with the La Terraza restaurant team, know that they are doing a wonderful job, and they will be particularly delighted to know that we managed to exceed your expectations. We value your comments as guest satisfaction is a top priority at La Cala, and we look forward to welcoming you back to La Cala soon for many other wonderful evenings, thanks again! Kind regards, Guest Relations Manager
Guest User
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Apr 1, 2024
We went for an afternoon at the spa with a friend. This was such an enjoyable experience. The spa gives out to an outdoor space so you can enjoy the sun and the views at the same time. The staff could not have been more friendly and helpful. We also had a massage and the quality of Sylvia's massage was second to none! We finished the day with a late lunch at the restaurant and the food was simply delicious. I highly recommend
Response from Property: Dear Guest, We value your wonderful feedback following your visit to La Cala Spa, thank you! Your comments have been shared across our teams and our spa team is very proud to know that we managed to exceed your expectations to make your day especially memorable. We will be sure to let Sylvia know that she is doing a terrific job, and we certainly hope that we will have the opportunity to welcome you back to our spa and our Clubhouse restaurant for another fabulous time in the future. Kind regards, Guest Relations Manager
Guest User
Checked in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
7 of us met up here for our annual golfing event from the UK. The courses are amazing, great facilities, and the weather was perfect. Food in the evenings was good, as we sampled all 3 restaurants, Bodega being the best one of the lot. The staff were so friendly and efficient. Spa facilities were very needed after a day on the course. One thing to note is you need to book your spa slot, and you do need to wear a hair cap whilst in the pool area. The rooms were a bit tight, but all the facilities you need, plus a balcony overlooking the fantastic course and mountain views. Overall a superb visit, would recommend this to anyone. Will definitely book again sometime in the future.
Response from Property: Dear Guest, Thank you for taking the time to submit your fabulous feedback following your annual golfing trip to La Cala Resort. We are happy that you truly enjoyed your stay and that your group was able to experience the many facilities that La Cala offers to our guests. Our staff is especially proud to know that they were able to make an impression and that you felt welcome throughout the resort. The weather was, indeed, terrific when you visited and we hope to see you all back on our courses in the future. Thank you again and we look forward to welcoming you and your group soon. Kind regards, Guest Relations Manager
andrearS8693SQ
Checked in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 13, 2024
Pablo is now the General Manager of this hotel, and rightly so. From the second you walk in, you can feel the difference he has made. While the hotel has always been good, from the second you walk in now, the staff greet you like an old friend. They immediately stop what they are doing and take time and care to speak with you and look after you. The entrance is spotless and has a fabulous atmosphere of sophistication and calm. Pablo himself continues to be delightful; when he talks with you, you are the only person that matters. If you are waiting to see him, he greets you but always ensures those he is with have everything they need. He knows all the staff by name and has excellent relationships with the clients, meaning everyone feels valued and welcomed. A friend and I went to some of the classes; Carlos and Carol´s stretching classes are a must. The spa continues to be my haven. This summer we had facials - absolute bliss and worth every cent. Entrance to the gym is always well organised. While the Golf Shop staff are always they busy, they smile and greet you, and it is always great to see familiar faces over the years. Thank you Pablo and the team - this hotel under his leadership is a must if you are visiting the Costa, or looking to become a member of the gym & spa.
Response from Property: Dear Andrea, Thank you for your superb review following your stay at La Cala Resort. We appreciate that you took the time to provide your valuable feedback as guest satisfaction is our top priority. Many of our staff members have worked at La Cala for many years and they strive each day to exceed the expectations of our guests, as well as to extend our warm signature hospitality that La Cala is known for. We have shared your comments across to teams and your kind words will certainly put a smile on their faces. Thank you for being a loyal guest of La Cala and we hope to have the pleasure of welcoming you again soon. Kind regards, Guest Relations Manager
Perrie s
Checked in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 25, 2024
Just like to say thank you , To the team at La Cala great place ,great staff , great golf , Great food , especial thank you to the restaurant team who looked after the four of us much apricated, We will be returning next year for sure, thank you Perrie ,
Response from Property: Dear Valued Guest, We truly appreciate your kind words and your thoughtfulness in taking the time to share your excellent review. We were delighted to welcome you and our teams will be happy to know that they made a difference to create a memorable stay. Thank you again and we look forward to seeing you again next year! Kind regards, Guest Relations Manager
Resort27428042659
Checked in Apr 2024
Family
5.0/5
Outstanding
Posted on May 10, 2024
2nd year in a row playing the la Cala resort This time the Asia course The repeat visit should tell you enough in its self Welcome was even better this year than last Amenities are top notch Places offers something for everyone From the professional that played with us to the 12 year old junior both equally enjoyed the test 2025 is going to see us complete the trio of courses
Response from Property: Dear Valued Golfer, Thank you for taking the time to share your fabulous five-star review of La Cala Resort. We are delighted that you had a rewarding game on our Asia course, and we are proud to hear that your experience across our resort was very positive. We look forward to welcoming you back next year so that you can continue to enjoy our three championship courses. See you soon and thanks again. Kind regards, Guest Relations Manager
garyfretwell2016
Checked in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on May 2, 2024
We come here every year and it never disappoints . All courses are great , hotel is amazing , staff are the best and the food is getting better every year . Get yourselves down there
Response from Property: Dear Gary, Thank you for your "perfect" rating of La Cala Resort! We truly appreciate that you took the time to share your experience and to recommend to others. We have shared your feedback across all of our teams as we aim to continuously improve guest satisfaction. We look forward to your return next year when we will have the pleasure of welcoming you again. Kind regards, Guest Relations Manager
869steinark
Checked in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 23, 2024
We spent a week there to relex and play golf. The courses were fun to play and in good Shane. The room was nice and food good. Tha staff was realy nice and ready to help with everytink we needed. We er more then likely to come back. Thank you for a wonderful time.
Response from Property: Dear Guest, Thank you for taking the time to let us know how much you enjoyed your visit to La Cala Resort! We were delighted to welcome you and your comments have been shared across our team as guest satisfaction is our top priority. Our team will be proud to know that we managed to exceed your expectations and we all look forward to extending our warm hospitality on your next trip to La Cala. Kind regards, Guest Relations Manager
1sunworshippers
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Apr 22, 2024
2nd visit to La Cala , this time in April . Seemed much busier than June 23, more bigger groups in April . Nevertheless , great time. Rooms are clean and comfortable beds. Fridge and kettle on room . Bathrooms could do with a refurbishment perhaps. Walk in showers are better than a shower over bath. We had a half board package (al a carte) and I have to say the quality of the produce was exceptional . Large portions , occasionally a little over facing particularly the cheesecake desert. All freshly cooked and hot . The service was exceptional and we were greeted with the same familiar faces from last year . Alberto , newly promoted maitre de was superb , friendly, efficient and made us so welcome . As did Maria , Carmen and of course Danny from Doncaster . We were made to feel like VIPs. The breakfast staff and chef were also very friendly and welcoming . Restaurant got a bit noisy when bigger parties were dining but the service was just as good . The golf was excellent , efficient process in collecting buggy and T times . George was particularly helpful . The Marshalls ensured the pace of play was acceptable and slow play was discouraged . On our day off we took the train to Malaga . Lovely city . The spa area is a little luxury not to be missed , with an indoor pool , sauna , steam room and water jets . Last but not least a mention to the staff in the clubhouse . Always smiling , always busy , always accommodating . Thank you all for making our stay so enjoyable . See you next year
Response from Property: Dear Guest, On behalf of all of our teams at La Cala, we would like to thank you for your wonderful review and for sharing the moments of your trip which were especially memorable. Guest satisfaction is a key priority at La Cala, and we will be sure to let all our teams know that they are doing a terrific job. One special element that we believe sets us apart at La Cala is the warm hospitality extended by our staff members who share the same passion to ensure that our guests have a wonderful time. We value your overall feedback and you’ll be happy to know that a current room refurbishment initiative is in place that will improve our guest experience. We love your comment that “we were made to feel like VIPs,” and we look forward to your return to La Cala so that you can continue to enjoy your stay with us! Thanks again for your comments and you are quite welcome! See you next year. Kind regards, Guest Relations Manager
Guest User
Checked in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 29, 2024
Party of eight golfers stayed and played golf this week. Three 18 hole courses , Europe , Asia and America all very challenging. All playable but possibly more suited to the long and straight hitters. As previously stated , bring plenty of golf balls as courses are quite tight and if you stray off the fairway you can forget about finding them in the “ jungle “. However ball sellers ( presumably illegal!) are positioned around the edges of the course. All courses are in good condition with the greens ,although fast, are very true. Pro shop is well stocked , all rounds include a buggy which is essential.Our only whinge is the speed of play and apparent lack of marshalling. We take on board these are long courses with some long drives between holes but five and a half hour rounds ( on two occasions) is not acceptable. Presumably guys with two much alcohol on board or lack of skill . At no time we’re we ever asked for a handicap certificate. Perhaps that may keep the cowboys off the course, but effective marshalling would seem an obvious solution. Hotel staff and room cleaners all very helpful and efficient. Breakfast excellent but very busy at peak times.Rooms have all you need including a massive balcony. Hotel is a bit “ in the sticks “ but a12 euro takes you into Mijas town which is full of bars and restaurants. All in all a very good holiday experience )
Response from Property: Dear John, Thank you for taking the time to share your overall positive rating of La Cala Resort. We value the details of your experience and, as guest satisfaction is a top priority at La Cala, your comments have been shared across our teams. We are pleased to know that your hotel stay was comfortable and that our staff was helpful. Regarding your golf games, we are sorry to learn of your disappointment. After evaluating your experience more closely, we confirm that we had player assistants on each of our courses, including the days in which you encountered a delay. Our average pace of play is 4 ½ hours, and on two of the days that you referenced your pace of play was 5 hours, and the other was 5 hours,19 minutes. There are times when we have a higher volume of golfers than usual and our player assistants strive to manage the pace of play as best as possible to minimize delays. We are sorry for any inconvenience and we hope that you will give us another try on a future visit for a different experience. Thank you for selecting La Cala Resort and we hope to have the opportunity to welcome you on another occasion. Kind regards, Guest Relations Manager