Hotels near Paradise Palms Plaza, Mesa

The room itself wasn’t horrible, however, there was what looked like food left on one of the night stands and one of the overhead lights and 1 lamp didn’t work. The toilet was not secure so every time we went to the bathroom it was wobble and the shower head was tilted at a weird angle with little water pressure and not a lot of hot water, mostly luke warm at best. Over all it was okay.

The check in process was ok, although I believe the young lady who assisted me was fairly new to the job so the other gentleman working helped to answer a lot of my questions. They were busy since this was during spring break in the Chicagoland area, Spring Training was occurring and they are located right next to Sloan Park which would logically add to their occupancy. The standard check in time per their website is 4pm. I arrived very early, like 1030am, so I understood that my room was not yet ready since check out wasn’t until 12n. I was notified about 2pm that my room was ready and I was pleased it was ready a bit early until I walked in and took a look around. Sadly it was still dirty. The trash has been emptied and the bedding and towels appeared clean, but my remote control looked like someone blew their nose on it, the room was incredibly dusty, and their was a hairball in the shower. I pointed the remote and the dust out to the housekeeping staff. The supervisor was very apologetic about the condition of the remote control and even provided $40 in vouchers for Stats Grill when she returned with a new remote, but the room was still VERY dusty. Rather than add another “complaint” about the room to their list I decided to just use a wash rag to dust figuring the dusty wash rag would be seen when they came in to clean the room the following day, and dust isn’t nearly as gross as dried snot on a remote. The following morning I left the dusty wash rag on the table along with an empty tissue box I wanted to be sure was replaced with a full one and headed off to the Grand Canyon. When I returned 10 hours later and the room hasn’t been touched. On my way out to dinner I stopped at the front desk and asked what the cleaning schedule was for the rooms, only to find out they don’t enter guest rooms during their stay unless asked to do so. I found this odd considering the Las Vegas situation changed most hotel policies to require, at a minimum, daily inspections, even if it’s just a quick look in the room for safety, and this hotel is right next to Sloan Park which is a particularly high crowd location for about 2 months a year. Aside from finding it odd they didn’t do daily room checks I didn’t think anything more of it though since I travel so often and don’t necessarily need my room attended to daily. I asked them to drop off a box of tissues in my room, which they did, and I headed off to dinner and to watch a friend’s game. I had no other issues with the room the remaining 3 days of my stay…or so I thought. Thursday March 31st at around noon, I stopped at the front desk and asked about how they handle the check out process. They explained the process and that there was no need to do anything with them so I thanked them and made my way to the airport to return my rental car and head home. When I woke up the morning of Friday April 1st I found that I had been charged $250 for “guest damage” and that “damage” was for SMOKING in the room. Here’s

Very nice location. Rooms were very clean and nice. Plenty of parking

Located in the heart of Tempe, the hotel is easy to find on the main road and has convenient transportation. There are many shops, restaurants and bars within the vicinity. The service staff is very good, with car rental service, free parking, free airport shuttle bus. The rooms are large, the decoration and facilities are very good. The price is relatively moderate and the price is super good. It is a good choice for traveling abroad.

Everything was fine. It's the closest hotel to the Gateway Airport. Ideal for an early flight. Very clean. Modern and cheerful decor. Employees were friendly. Only problem was that due to a wind storm, the pool was closed because it was full of dirt. Sad because it was so dang hot.

Great place to stay would recommend to anyone. Hotel is very nice and great location for a family

Although this hotel has a 24 hr shuttle and is close to the airport, that's about all it has going for it. The shuttle driver talked constantly from pick up to drop off at a rapid fire pace. Friendly, but over the top. There were frequently people hanging out in the lobby without masks and no request from staff to comply. Sometimes, whole groups of people such as a team or perhaps construction or fire fighters. Felt very unsafe. The elevator bell was one of the most loud and annoying I've heard anywhere. The AC was a wall type unit that made falling asleep challenging. There were several customers at the bar with no separation and clearly we're not together. We decided to sit outside on the patio and get a bit to eat. Very few options. Our sub sandwich came in about 5 min's and the bread was terribly soggy. Appears the quick delivery to our table must have been due to the food being premade and sitting in a cooler. The room was clean and the staff friendly, but I will be seeking other options on future trips.

I called before hand to see if there were any additional fees, I was informed by the receptionist over the phone that it would be a 150 resort fee. When I arrived I was informed by the receptionist that it would be a 950 dollar incidental fee.