Radisson on Flagstaff Gardens Melbourne

Radisson on Flagstaff Gardens Melbourne Reviews

Radisson on Flagstaff Gardens Melbourne

380 William Street, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Radisson on Flagstaff Gardens Melbourne
Radisson on Flagstaff Gardens MelbourneRadisson on Flagstaff Gardens MelbourneRadisson on Flagstaff Gardens Melbourne
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Radisson on Flagstaff Gardens Melbourne Guest Reviews

4.2/5
Very Good
60 Reviews
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(60)
Positive reviews(58)
Reviews with photos/video(14)
Great location(24)
Awesome stay(18)
Great service(15)
Convenient location(11)
Clean and tidy(8)
Delicious breakfast(7)
Easy to get around(7)
Negative reviews(2)
Anonymous User
Standard Twin Room
Checked in Aug 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Aug 13, 2024
Good location, just across a small garden (flagstaff garden). a walk away to town area and tram stop within the free tram zone. 15 minutes walk from southern cross where the skybus from airport stops. Accessible.
Response from Property: Dear Valued Customer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne.I am pleased to hear that you found our location convenient, with easy access to the town area, tram stops, and Southern Cross Station.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind regards,Justin PhillipsGeneral Manager
Ivy
Standard Twin Room
Checked in Sep 2024
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Oct 14, 2024
The location is superb good! Walking distance to queen Victoria market! But the room sockets are quite far from the bed
Response from Property: Dear Ivy,Thank you for taking the time to share your review of your recent stay with us. We are glad to hear that you enjoyed our superb location, especially the convenience of being within walking distance to Queen Victoria Market.We appreciate your feedback regarding the room sockets and will take this into consideration as we continuously work to improve our guests' experience.We hope to welcome you back for another stay in the future.Kind regards,Justin PhillipsGeneral Manager
iam-.-
Superior Room with Park View
Checked in Aug 2024
Family
4 Reviews
3.7/5
Posted on Aug 20, 2024
Hotel was in a great location. Room was sufficiently large and clean. Bed was comfortable. My main gripe is (if you are driving a rental car) that there is no dedicated drop off point for you to unload your luggage and check in. Unfamiliar with the traffic rules, I asked a family member to check with the staff how long I could stop my car along the road. Unfortunately, the staff was not helpful and insisted on checking our booking which took 5 minutes or more. By that time, I just drove the car round a block to await further instructions on the parking. Overnight parking was AUD38.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed our convenient location, spacious and clean rooms, and comfortable bed.We sincerely apologize for the inconvenience you experienced during check-in regarding parking and unloading your luggage. We understand how frustrating it can be when trying to navigate unfamiliar traffic rules, especially when driving a rental car. We’ll review our procedures to ensure that our staff can assist guests more promptly and effectively in such situations.We appreciate your feedback, as it helps us improve our services. Should you choose to stay with us again, please don’t hesitate to reach out directly—we would be more than happy to assist with your parking arrangements ahead of time to make your arrival smoother.Thank you again for your valuable feedback, and we hope to welcome you back in the future.Kind Regards,Justin PhillipsGeneral Manager
Guest User
Standard Queen Room
Checked in Apr 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
Excellent location 4 star hotel. The breakfast is well worth the price. Stayed 3 nights and had a very comfortable stay.
polyana
Standard Queen Room
Checked in Aug 2024
Other
3 Reviews
3.2/5
Posted on Aug 4, 2024
Moderate hotel n a bit old.
Response from Property: Dear Polyana,Thank you for taking the time to write a review of Radisson on Flagstaff Gardens I am sorry to hear that your experience did not fully meet your expectations. I have shared your comments with our Maintenance Manager as we work on enhancing our amenities and overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards,Justin PhillipsGeneral Manager
Guest User
Standard Twin Room
Checked in Feb 2023
Family
2 Reviews
4.2/5
Very Good
Posted on Feb 17, 2023
Location: perfect to travelers and only few blocks away from the Queens Market and free tram zone Service: Friendly and helpful staff Cleanliness: Our room got some smell from the pipe and there was water in the kettle when I first use it The pillow is comfy
Guest User
Standard Queen Room
Checked in Oct 2022
Family
1 Reviews
4.0/5
Very Good
Posted on Oct 28, 2022
A couple of minutes walk from Vitoria Market. Had dinner at the hotel restaurant food and service was great. Staff were great.
Kean Michael Chee
Standard Queen Room
Checked in Jul 2022
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2022
Friendly staff, great service, clean room, comfortable bed and convenient location. Strongly recommended
Guest User
Deluxe Room with Park View
Checked in Jul 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 16, 2022
Amazing buffet breakfast. Def worth while adding to your room at the start especially when is less then half price
Dora5
Superior Room with Park View
Checked in May 2022
Family
18 Reviews
4.0/5
Very Good
Posted on May 7, 2022
Good location. 7 min walk to flagstaff station. The slender caucasian lady at Recep is a tad cold and indifferent.
Guest User
Deluxe Room
Checked in Apr 2022
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 2, 2022
Loved our stay here! The room was well presented and modern, mini bar reasonably priced, staff were pleasant and attentive and location was perfect for us. Will definitely stay here again.
Mrchannn
Standard Queen Room
Checked in Jun 2023
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Jul 25, 2023
Very nice hotel
Steve’o 69
Superior Room with Park View
Checked in Dec 2021
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2021
Staff always go over and above to make sure you have everything you need and are as comfortable as can be.
Ycljj
Standard Queen Room
Checked in Oct 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
It's very convenient to get into the city. The environment is good. There are no slippers and toothbrushes in the room, but you can get them from the staff. The picture is next to the flagpole garden
Original TextTranslated by Google
Response from Property: Dear Ycljj,Thank you for your wonderful review! We are thrilled to hear that you found our location convenient and enjoyed the beautiful surroundings.I appreciate your feedback regarding the absence of slippers and toothbrushes in the room. We aim to provide all necessary amenities, and I am glad to know that our staff was able to assist you with your requests.We look forward to welcoming you back to our hotel in the future!Sincerely,Justin PhillipsGeneral Manager
Guest User
Superior Room with Park View
Checked in Aug 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The location is very convenient, the environment is good, facing the park, I will come again next time
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review! I am thrilled to hear that you enjoyed the surroundings, amenities, and cleanliness of your Superior Room with a Park View. It's great to know that our location added to your experience.We look forward to welcoming you back for another stay in the future!Sincerely,Justin PhillipsGeneral Manager