Hotels near Albanian Australian Islamic Society, Melbourne

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

It was a good experience, we stayed 2 nights in this hotel. The hotel is pretty new, located in Dockland ( last stop of the free tram zone), only take 20 minutes to city by free tram, great saving of transportation. We got 2 Queen bed room for 3 peoples, free water, free coffee. Also had swimming pool and gym located in level 6 Highly recommend place for people who want to travel around Melbourne cbd

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Very elegant and comfortable suite, with many elements of home in a great location with access to the trains and tram. The suite was quiet and secure despite being in the middle of the city. The bed was comfortable, mattress and pillows supportive and comfortable. Towel service was provided on the weekend. W/D was efficient and handy to have en suite. Having a table for four with silverware and dishes was a bonus for takeaway meals. The location was also great for dining out and bringing in.

The Royal Hotel provides convenient access to Tullamarine Airport and Melbourne CBD. The accommodation varies in price according to demand, as is usual these days, but it is normally around $100 per night. The Nightcap Social club is exclusively for hotel guests. The Royal has been rejuvenated recently, it's a pleasant place to stay. By the way, the popular dining room serves good, no-nonsense food that is reasonably priced.

Only stayed one night to work in quite and great for that. Apartment was spacious and had everything you need however it had an odd lay out . A coffee station near kitchen but mire in lounge then a weird desk that was used as a pots and oan cabinet closer to lounge as well . Huge amount of pots and pans but not ione knife. Just nit thought out from perspective if patron. Tga stret its situated on is amazing. The church opposite is special. Infact every building was old and architecturally beautiful.. great place to stay in autumn with the shedding leaves for effect.. it was quiet and was nice but decoecboring, drab, and oddly laud out. I like to feel a warmth and inviting energy when I enter a hotel this was just there to give you twhsy u need to stay away from home for a night in a 1 bedroom apartment in a picturesque street in stkilda....

I had an amazing experience staying at the Mercure Doncaster! Firstly, the room was beautiful, clean, and fit for my short-stay business purposes. What I was most impressed by however was the customer service! My colleague and I needed to find a last minute venue for a business meeting with international clients, and the staff at Mercure very kindly accommodated us with one of their available meeting rooms free of charge. The room was spacious, well-organised, modern and the technology was extremely easy to use! The staff support and amenities allowed for a seamless experience which we were very grateful for. A special thank you to Isabella, the Reception Manager who saved the day (even offering to extend my checkout time to suit the time of our meeting).