Guest User
January 27, 2024
Hotel located 20 minutes from the Haram by bus. A shuttle system is in place with a bus that drops you off and brings you back at each prayer. Timetables are not always respected and the bus is very often overcrowded, which makes the experience quite trying. Furthermore, I regret the lack of communication from the hotel on the operation of the shuttle. Apart from a poster on the reception counter, no mention or explanation was made during check-in by the employee. I had to figure it out on my own to understand how it worked, where to drop it off...etc. I found it very unpleasant.
The room was clean but severely lacking in equipment, no kitchen utensils just a simple kettle. The bedding is very firm, will not suit everyone. During my stay, the hot water almost never worked, which is very unfortunate. The hotel is near a major, very noisy road, my room was located on the road side and the noise was quite disturbing, especially at night with the incessant honking of car horns, the sound insulation is quite poor. In summary, the quality-price ratio is correct, this will necessarily come at the cost of certain concessions.
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