C. del Barquillo, 21, Madrid, Community Of Madrid, 28004, SpainView Hotel Details
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1 night
Only You Boutique Hotel Madrid Guest Reviews
4.6/5
Great
104 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(104)
Positive reviews(3)
Negative reviews(1)
Anonymous User
Petit Barquillo
Checked in Mar 2024
Business travelers
216 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2024
Nice hotel,good view n yummy breakfast,clean room and nice CS service,will come back in the future
Guest User
Junior Suite Superb
Checked in Jan 2024
Solo travelers
4 Reviews
4.0/5
Very Good
Posted on Jan 26, 2024
The SuperB room I stayed in for a week was spacious and nice, but did it have a courtyard view? Garden views should be avoided at all costs. The sound of the restaurant setting up early in the morning woke me up with a clatter and clang, and I woke up at 6 a.m., and in the evening, I slept wrong until 12 o'clock every night because of the sound of music... .It would have been perfect if it weren’t for this… I recommend changing that window to a soundproof window.
The hotel itself was nicely done.
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Guest User
Petit Barquillo
Checked in Jan 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Feb 5, 2024
The service attitude is very good and the hotel is beautiful
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Guest User
Petit Barquillo
Checked in Jul 2023
Travel with friends
7 Reviews
1.0/5
Posted on Jul 14, 2023
Too bad hotel! I entered the room twice in the middle of the night, and when we locked the door, we swiped our card to come in twice. I woke up twice in my sleep, and I was so frightened that I didn't sleep well all night. A few days later, I didn't intend to look at the card swiping records, and found that the hotel had swiped 202 euros at one o'clock in the morning. If it hadn't been discovered, the money would have been lost. Ctrip didn't say anything, just make a wrong deduction and it's over.
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Response from Property: Dear Guest, Thank you very much for visiting Only YOU Boutique during your stay in Madrid.First of all, I would like to express my most sincere apologies about the missunderstanding. I am really sorry to read that you had such a bad experience with us and that you left with bad impressions of our hotel. On the other hand, I would like to let you know that I have been able to investigate the issues regarding the payment with my colleagues and they told me that they contacted the agency immediately to refund your money, as done. I wish you could give us a second opportunity and change your opinion of Only YOU Boutique. For the next time, feel free to contact me and I will be pleased to help you with your reservation and be at your disposal for anything you need during your stay. Kindest Regards, Carmen Escamilla Guest Relations