Ineke Haijer
April 7, 2024
I was in Maastricht with my daughter for a few days. I had reserved a room with 2 twin beds. There appeared to be a double bed in the room. After asking at reception we were given another room. It would be nice if there were 2 chairs instead of 1 in a double room. Moreover, we missed cupboard space for our clothes and a cupboard or shelf in the bathroom for our toiletries. We put them on the ground. When we returned to the room at about five o'clock after a day of walking in the city to sit quietly and drink a cup of coffee, it turned out that the room had not yet been cleaned. After reporting to reception, we received a voucher for a drink in the hotel bar. Nicely resolved. The location of the hotel was fine, it was quiet. Staff at reception and service in the bar were nice.
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