Hotels near Gleisgarten Verein Neugarten, Lucerne

Positives * Helpful and quick remote service. They helped arrange our requested extra pillows before arrival. They also arranged to send us the Lucerne visitor pass by email two days before arrival. There were some spiders in the rooms that were quickly removed for us. We also had an issue with the air conditioner that was quickly fixed while we were out. * Attractive modern and practical design. * The organic bathroom amenities set by local brand is a nice touch. * There are supermarkets and shops nearby. You must try the freshly baked pastries from Aux Merveilleux de Fred in the morning. The chocolate cramique is delicious as it comes out of the oven. * We requested a quiet room and were assigned on the 5th floor. It was nice and quiet and we could easily access the room using the lift. To be improved: * A microwave would be great to heat up food. Placing one in the common laundry room could also help. * There were no instructions on how to use the electrical stove top and other equipment in the room. This info would be good to add in the Lubo app. * A sponge is provided in the kitchen but there is no dishwashing detergent. There are not enough additional dishes to make use of the dishwasher. A small dish drying tray would be useful in the kitchen too. * The mirror near the entrance needs lighting. The shower area is also too dark. * The body soap was not placed in the shower. It was in the kitchen instead. * The air conditioner made a strange noise from time to time. * The water pressure and temperature of the shower was not stable.

We stayed one night in the Hotel Luzernhof Annex. Stupidly we put my jewellery in a location in the room that we felt would be a good hiding place - it was so good we forgot about it when we departed early the next morning. Much to my dismay I didn't realise until we were in the UK awaiting our flight home. An email later, my little jewellery bag was in the safe hands of the hotel staff who went and retrieved it from our room. The lovely staff then posted it to another family member in Germany. I am so grateful for their kindness and attentiveness to our stressful (self inflicted) situation. Their honesty and quickness of action brought much comfort to me as the items held great sentimental & irreplaceable value. Thank you to all involved. The room in the annex was clean, comfortable, spacious, ideally situated and a great price. There were plenty of food options nearby. Although it had a shared bathroom, it was super clean and provided all that we needed. My sincere thanks to the Hotel Luzernhof.

We enjoyed our stay at Hotel de la Paix. The room was comfortable but rather small. The staff were helpful. No tea/coffee in the room and no machine in public area. (I know it is not so common in Switzerland, but why not, when even the cheapest UK hotel can do it?)

Spotless from the point of cleanliness, excellent position overlooking Löwenplatz & about 2 minute walk from/to the lake (views to die for!). I was on the 5th floor, so whilst there didn't appear to be any air-con it wasn't an issue as the window could be left open all night to give some air. The noise from bars/restaurants turning out at 11pm/12am wasn't an issue. I would go there again. Check-in is 100% self-service at a device on the ground floor although the hotel next door has a reception which supports any issues, according to the signs. We had breakfast there, but no issues. The rooms are rather bland (could use a little hotel comfort maybe eg picture on the wall of the lake perhaps), but other than than a very good price for a very good location. There are lots of restaurants around and a Coop next door (open until 7pm) with some cheaper eats if desired).

Overall the hotel is clean and re-newed. Good for short stay. But reception service was so slow, we arrived at around 9pm and we waited 30-40mins for the reception counter and get back to room at 10pm. Also the staff keep suggesting us to park our car in nearby carpark instead of parking slots in front of the hotel.

We stayed at the Hermitage and it was a perfect choice for us. The hotel is away from the city center but the bus stop that takes you there is in front of the hotel entrance and you get to the city center in 15 mins tops. But staying here you get the most perfect unobstructed views to enjoy, and not even pedestrians walking in front of the hotel. It was just perfect. The room was clean and service was great. We would go back to this same hotel if we were to visit Luzern a second time.

The room was average. The front desk and restaurant service were very poor. There were no smiles during the whole process. The scheduled superior room with a sofa bed was changed. Both of the sofa beds were broken. Finally, two mattresses were made on the ground. I'm not sorry.

First, the location is beautiful. The hotel is clean and tidy, and the staff very friendly. It's a wonderful place to stay. We used this location as a base to explore the region. It's very quiet and there's not much traffic on the roads at any time (except around Zurich in rush hour). You do need a car here as there's nothing to do in the area. They'll charge you 20 Francs a night for parking. As we stayed for 7 nights they charged a max free of 100 Francs. Not too bad I suppose. The downside is the bedroom. The lighting is dreadful. There's also no air con. They did supply a fan to blow the air around which did help a bit. There's a sensor in the bathroom that detects movement and comes on. The decorative shelving had more light than the rest of the bathroom. Perhaps 3 candles would have been better. The shower has plenty of power and hot water but as it's placed over the bath it hardly keeps the water in. It's a job to stop soaking the floor. The lighting in the main room is dreadful too. We didn't have a lake view which was our choice but we didn't expect to be in full view of other residents either. There was a blind that you could use to add screening and shelter from the sun, but it seemed to have a mind of its own. Sometimes it wouldn't go down, other times it would but then go up again without warning.

We stayed here twice in July and August 2020 as a stopover on our way to Italy. The hotel is conveniently located at the Raststaette Neuenkirch. The noise of the highway is not troubling, especially not in the rooms located at the backside of the hotel. The rooms have no airconditioning, but a ventilator is provided and it is possible to open the windows, although not completely. The rooms were very clean and the staff friendly and helpfull. Views from around the hotel show mountains and countryside. Within a few kilometers, there is the Sempachersee which provided us with a refreshing swim after a long day of car travelling. The breakfast was fine. The price was fine in comparison with other hotels in Switzerland.