Susanna Hotel Luxor

This is a very basic hotel which we stayed in on a G adventure tour. Pros were the view and location (right at Luxor temple and market ) as well as excellent staff who were caring and friendly. Cons were no room safe, wifi without internet, some areas like lobby bathroom not very clean. Breakfast was just adequate with instant coffee. I would have rated this place lower except one of our tour members got sick and the hotel workers were so nice and accommodating for her. So go for the location and the staff and make the best of Luxor!

Without a doubt, the best thing about the Hotel is its staff. Especially Wael and Mohamed, they made my stay worth it, great hosts, with amazing customer orientation. Great professionals. The rest of the staff very friendly too. The location is great, the pool views are the best you can get in Luxor. Best place to enjoy the most welcoming view having a Beer at the pool. You can see the sunset from your pool , room was clean and comfortable and breakfast buffet was good.

The dirtiest hotel that I have ever seen ! Everything is out dated and dirty. The WiFi does not work. The staff are rude and pretend that they know English. The breakfast was no different either, a few dirty plates and they charge you for your expresso separately.

Stayed here as part of G Adventures Highlights of Egypt tour. Not much positive to say about the place except I've got to give accolades to the housekeeping guy. He was also friendly and even made some towel art creatures every time he serviced the room. A very nice guy. But you can't go past the ridiculous high prices for laundry. It's per item and starts at one US dollar for a pair of underwear. I mean I'm not from the US and we're not in the US so why are we using a currency that isn't Egyptian pounds? I went to Antarctica who have a monopoly for anything you buy as you're on a ship and their laundry prices weren't that ridiculous. If you're on the G Adventures trip do your laundry at the hotel before this, there it was also per item but only a couple of Egyptian pounds per item. So you can wash everything in your bag for the price of one or two pairs of underwear at Susanna. If you've left it too late the hotel in Alexandria is also quite reasonable. Breakfast was so bad I didn't go back after the first day. These guys couldn't care less about the environment, Every bit of stale bread and every other inedible thing is wrapped in multiple layers of plastic. You've got to pay extra (remember you paid for a room that includes breakfast) for a cup of orange juice. There's no water with breakfast either, you can buy bottles and other beverages in the foyer though.