Steigenberger Nile Palace Luxor - Convention Center Reviews
Steigenberger Nile Palace Luxor - Convention Center
Khaled Ben El-Waleed Street, Gazirat Al Awameyah, Luxor, Luxor Governorate, Luxor, EgyptView Hotel Details
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Steigenberger Nile Palace Luxor - Convention Center Guest Reviews
4.5/5
Great
164 Reviews
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(164)
Positive reviews(152)
Reviews with photos/video(68)
Awesome stay(74)
Great service(36)
Tasty restaurant(26)
Clean and tidy(25)
Loved the view(23)
Delicious breakfast(21)
Classy environment(10)
Convenient location(9)
Negative reviews(12)
Kalimuddin
Executive Patio View Room
Checked in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 29, 2024
Fantastic hotel great service best breakfast buffet great view nice staff specially from desk Ibrahim and guest service ms nardin
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation and recommendation. We are delighted to know that you enjoyed every aspect of your visit and you encountered excellent hospitality. It was our pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager
Linda
Classic Room with City View
Checked in Apr 2024
Family
3 Reviews
Outstanding
Posted on May 21, 2024
Very good service, nice people and high quality food
Response from Property: Dear Linda,Warm greetings from the Steigenberger Nile Palace Team and thank you for sharing your experience and recommendation. We are delighted that you encountered true hospitality and enjoyed your meal at our Lebanese restaurant El Tarboush. It was our pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
Chen
Classic Patio View Room
Checked in May 2024
Friends
1 Reviews
Very Good
Posted on May 11, 2024
Very comfortable and clean
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace and thank you for sharing your experience and the pictures of our recently renovated and refurbished reception. We are happy to know you enjoyed your visit, it was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager
Shuko
Executive King Room With Front Nile View
Checked in Apr 2024
Couples
2 Reviews
Outstanding
Posted on May 4, 2024
Great hotel with great facilites in a great location and the only gripe would be despite all of the restaurants the menus are more or less the same.
Response from Property: Dear Guest,Warm greetings from the Steigenberger Nile Palace Luxor and thank you very much for your warm words of appreciation and recommendation. We are happy to know you enjoyed all facilities and uor unique location on the banks of the river Nile. I am sorry if our Lebanese, Italian and Thai restaurants did not meet your expectations. It was a pleasure to be of service and we hope to serve you again soon.With best regards,Wael MakahlehGeneral Manager
Rachel
Classic Twin City View Room
Checked in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 18, 2024
Lovely hotel right on the Nile in Luxor. Rooms are sufficiently spacious and very clean. They have everything you would expect from a five star hotel. Pool area was gorgeous. We at the Thai restaurant one night, it was decent although service a little slow. There are other good restaurants nearby within walking distance. Great base for our Luxor trip.
Response from Property: Dear Guest, Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for sharing your appreciation and recommendation. We are delighted to know that we exceeded your expectations and contributed to a lovely holiday. It was a pleasure to be of service and we are looking forward to your next visit. With best regards, Wael Makahleh General Manager
Jerry
Classic Twin City View Room
Checked in Apr 2024
Business travelers
14 Reviews
Great
Posted on Apr 30, 2024
The receptionists are good n friendly. especially Abdullah that provided great service
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience and recommendation. We are delighted to know that you enjoyed great service and hospitality and we contributed to a wonderful vacation. It was our pleasure to be of service and we are looking forward to your next visit. With best regards, Wael Makahleh General Manager
Guest User
Classic Patio View Room
Checked in Feb 2024
Family
1 Reviews
Outstanding
Posted on Feb 19, 2024
Great service great value and great food. What’s not to love about this hotel?!? Excellent location and the most friendly staff.
Response from Property: Dear Guest, Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation and recommendation. We are delighted to know that you enjoyed every aspect of your visit and we were able to contribute to a beautiful vacation. It was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager
Angelo Amante
Executive King Patio View Room
Checked in Aug 2023
Couples
10 Reviews
Outstanding
Posted on Aug 10, 2023
Amazing sunset view at the Nile, the hotel view at this hotel is incredible. The staff is super attentive and extra caring, special shout out to Ali at the Tropicana bar and Fady at the spa, they really have made my stay extra comfortable. Omar from front desk upgraded us to one of the best rooms in the hotel. I really had an incredible time here, definitely would stay here again if I come again.
Response from Property: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team. Thank you very much for sharing your experience and recommendation. We are delighted to know we exceeded your expectations and you encountered real Egyptian Hospitality. It was our absolute pleasure to be of service and we hope to see you again soon.With best regards,Wael MakahlehGeneral Manager
Guest User
Classic Twin City View Room
Checked in Apr 2024
Business travelers
1 Reviews
Very Good
Posted on Apr 4, 2024
This was an ok experience for the price, but I am not sure I would stay again
Response from Property: Dear guest, Warm greetings from the entire Steigenberger Nile Palace Team and thank you very much for sharing your experience. I apologize that we did not meet your expectations and for any inconvenience you faced throughout your visit. It would have been our pleasure to know what has occurred as we constantly strive to uphold and improve our service level. Guest satisfaction is of our utmost importance and we hope you will consider staying with us again so we can serve you better. With best regards, Wael Makahleh General Manager
Thunyaporn
Classic Patio View Room
Checked in Apr 2024
Friends
3 Reviews
Very Good
Posted on May 9, 2024
Nice location.. the restaurant is nice too especially the Lebanese one.
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace, especially from Chef Yehya and his El Tarboush Team. We are happy to know you enjoyed every aspect of your stay, especially our unique location on the banks of the river Nile. Thank you for your recommendation; it was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager
Guest User
Classic Patio View Room
Checked in Dec 2023
Friends
5 Reviews
Very Good
Posted on Dec 31, 2023
nice place
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your experience. It was a pleasure to be of service and we hope to serve you again soon. With best regards, Wael Makahleh General Manager
carolanne
Executive King Patio View Room
Checked in May 2023
Family
5 Reviews
Great
Posted on May 28, 2023
Extremely clean. Large room. Separate bath
Breakfast 🍳🥞 very good, and followed up with us each day.
Not too far from train station. We had a driver but seen it as drove around.
Dinning fair prices. Beer $150 Room service only $5 extra. did not use spa overpriced for Egypt. Have stayed another few more no doubt I would have.
Dancing on inside courtyard at night.
Could see from our balcony
6/16
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace Luxor Team and thank you very much for your warm words of appreciation and beautiful pictures. We are delighted to know that we contributed to a wonderful vacation and you enjoyed every aspect of your visit. It was our absolute pleasure to be of service and we are looking forward to your next, longer, visit. With best regards, Wael Makahleh General Manager
Yoke Ping Frances
Classic Room with City View
Checked in Dec 2023
Family
5 Reviews
Outstanding
Posted on Dec 15, 2023
We were welcomed warmly by the receptionist and brought to our lovely nice big room for 3. Room overlooks the internal courtyard. The Lebanese and the Italian restaurants serve very fast authentic food. We enjoyed our stay very much.
Response from Property: Dear Guest,Warm greetings from the Steigenberger Nile Palace Team and thank you very much for sharing your warm words of appreciation and recommendation. We are delighted to know you encountered true Egyptian hospitality and enjoyed every aspect of your visit, including our international restaurants. It was a pleasure to be of service and we are looking forward to your next stay; maybe you will try our Thai Restaurant as well.With best regards,Wael MakahlehGeneral Manager
Lukasz Musial
Classic Room with City View
Checked in Jun 2023
Solo travelers
14 Reviews
Outstanding
Posted on Jun 9, 2023
Amazing hotel, great selection of food in the restaurant. I highly recommend taking a boat trip on Nile directly from the hotel, only 150 LE for one hour and the guys are extremely friendly.
Response from Property: Dear Lukasz Musial, Warm greetings from the Steigenberger Nile Palace Luxor Team and thank you very much for your warm words of appreciation, beautiful picture and lovely recommendation. We are delighted to know that we exceeded your expectations and you enjoyed every aspect of your visit, including making a Sunset trip on a Felucca. It was our absolute pleasure to be of service and we hope to see you again soon.With best regards, Wael Makahleh General Manager
Guest User
Classic Twin City View Room
Checked in Nov 2023
Couples
1 Reviews
Great
Posted on Dec 7, 2023
Best stay in Luxor. Thank you for upgrading us on our 60th birthday.
We had an amazing experience in this beautiful hotel.
Mohammad, the concierge is very helpful.
Big applaud to all the staff.
Highly recommended👍
Response from Property: Dear Guest, Warm greetings from the Steigenberger Nile Palace Team and thank you for your warm words of appreciation and recommendation. We were happy to celebrate your 60th birthday with you and make it a memorable event. It was a pleasure to be of service and we are looking forward to serve you again soon. With best regards, Wael Makahleh General Manager
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