Courtyard by Marriott Luoyang

Courtyard by Marriott Luoyang Reviews

Courtyard by Marriott Luoyang

No.288 Kaiyuan Avenue, Luolong District, Luoyang, Henan, ChinaView Hotel Details
Courtyard by Marriott Luoyang
Courtyard by Marriott LuoyangCourtyard by Marriott LuoyangCourtyard by Marriott Luoyang
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Courtyard by Marriott Luoyang Guest Reviews

4.7/5
Outstanding
2380 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2380)
Positive reviews(2280)
Reviews with photos/video(454)
Delicious breakfast(310)
Friendly front desk staff(181)
Well designed(48)
Close to train station(43)
Perfect for business trips(36)
Good views(13)
Excellent afternoon tea(13)
Awesome gym(12)
Negative reviews(100)
Mafudashateganluo
Deluxe King
Checked in Aug 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
My stay at Courtyard by Marriott Luoyang was truly remarkable. The hotel's lobby is elegant and inviting. The rooms are spacious, clean, and well-appointed with modern amenities. The staff is extremely friendly and helpful, making me feel welcome from the moment I walked in. The location is also convenient, close to many attractions. Overall, it was a wonderful experience and I would highly recommend this hotel to others.
Response from Property: Located only 5 kilometers from Luoyang Longmen High speed Railway Station and about 17 kilometers from Luoyang Railway Station and Luoyang Beijiao Airport, convenient transportation ensures worry free travel for every guest. Whether it's family outings, business meetings, various events, or concerts, we will provide you with a warm and comfortable accommodation experience in this city full of historical charm. Hotel Manager-James Hou
Lay Hoon Irene
Executive King
Checked in May 2024
Couples
21 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2024
Very new hotel, service staff is helpful and location is good. Came with breakfast
Response from Property: We aim to make your business and accommodation full of quality and professionalism, thus creating this unique and beautiful memory. Looking forward to meeting you again.Hotel Manager-James Hou
Guest User
Executive King
Checked in Apr 2024
Family
26 Reviews
3.5/5
Posted on May 4, 2024
It’s easy to find. Hotel is quite new so not much smell. Recommend for business travellers.
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
PCH
Deluxe Double Double
Checked in Feb 2024
Travel with friends
21 Reviews
4.0/5
Very Good
Posted on Apr 15, 2024
great experience but the view is just the city building not that good
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
SmokeAlot
Executive Suite
Checked in Jun 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jun 9, 2024
We booked this hotel for our family of 4. We were excited to get a family suite, but when we got here we noticed the building was a little outdated. When we got to our room, it smelled old and the carpet was dirty/old. It did not fit the $$$ that we paid for the room. I do need to mention that the staff gave us excellent service! They called in the morning to make sure we weren't missing breakfast or if we needed it delivered to our rooms. The location was excellent, close to malls and restaurants.
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead.Hotel Manager-James Hou
Rurubudongmingxinjianxing
Deluxe King
Checked in Jul 2024
Business travelers
69 Reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
Good food good location. Good fish. Like this hotel very much. Will be back Shi a. Than.
Response from Property: The ultimate touchpoint of service is the feeling, from the genuine smile at the moment of entering the hotel to the details during the stay, always running through a class of service standards. We sincerely look forward to your next stay at hotel, where you can experience the freedom and relaxation of your body and mind, in order to provide you with a diverse range of experiences during your trip to Luoyang.Hotel Manager-James Hou
Benjamin
Deluxe Double Double
Checked in Jun 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
Location is good. Room is clean and nice. Recommended to all.
Response from Property: We not only reflect comfort, but also create a low-key luxury experience through meticulous service. Your recognition of us is the greatest encouragement for our continuous progress, and we look forward to our next meeting.Hotel Manager-James Hou
Guest User
Executive Double Double
Checked in Apr 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
Good service. upgraded room type, with good view and good location.
Response from Property: The story of business travel in Luoyang still needs to be told by courtyard. All services are based solely on dedication. People with dreams, enjoy the road. On the road to pursuing your dreams, let us gather strength for you and look forward to the next story opening. Director of Operations James Hou
Guest User
Deluxe King
Checked in Sep 2023
Couples
6 Reviews
4.5/5
Great
Posted on Oct 1, 2023
The hotel is difficult to book at a standard rate during the National Holiday, but the service from 小樊 is excellent. He tried his best to accommodate us and even upgraded our room the first night. We’re very grateful for 小樊 for making our over all experience better.
Response from Property: Thank you very much for choosing Courtyard by Marriott Luoyang and writing your valuable review in your busy schedule. We are very glad that every aspect of the hotel has been recognized by you, through your meticulous description, we can feel the happiness that this trip has brought you, which is what we have been pursuing, and this will also become the motivation for us to continue to work hard and make progress. We look forward to your next visit, and wish you a happy life~ Director of Operations—James Hou
Draghignazzo
Deluxe King
Checked in May 2024
Business travelers
125 Reviews
4.5/5
Great
Posted on May 9, 2024
Brand new. High standard. Rooms are small.
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
Hayk
Executive Double Double
Checked in Feb 2023
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2023
This is a nice hotel conveniently located very close to Nanjing South Railway Station (may be some 3-5 minutes by walk). Very nice breakfast buffet and helpful staff. Will be back again.
Response from Property: dear_TIXXk15wutq****, thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day! Director of Operations—James Hou
Anonymous User
Deluxe King
Checked in Feb 2023
Couples
15 Reviews
3.7/5
Posted on Feb 27, 2023
Nice and helpful staff. Rooms are good for the price. In February the temperature in the room was very hot. Staff helped to change the room without any problems.
Response from Property: dear, thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day! Director of Operations—James Hou
Uniquely Travel
Deluxe Double Double
Checked in Jul 2023
Travel with friends
65 Reviews
4.2/5
Very Good
Posted on Jul 14, 2023
Need to take taxi to access the old town and most attractions, however it okay as taxi fare is typical around CNY 20-25
Response from Property: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Guest User
Executive King
Checked in Jun 2023
Couples
4 Reviews
4.7/5
Amazing
Posted on Jun 12, 2023
Really good hotel with nice rooms and an good breakfast. The surrounding city area could be better
Response from Property: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Anonymous User
Deluxe King
Checked in May 2023
Business travelers
18 Reviews
3.2/5
Posted on Jun 4, 2023
it definitely much below the standard of 5star hotel for the cleanliness, it even has the so so so so clear stain on sofa, also on table, service is soso, through all I can only call it a 2star hotel.
Response from Property: Dear guests, thank you very much for choosing Courtyard by Marriott Luoyang Hotel and giving your valuable advice. We are deeply ashamed of the bad experience you have brought to us. Our leaders attach great importance to the problems you have reflected and have fed them back to the relevant departments for rectification. We will certainly improve our service and strengthen staff training. We look forward to your next visit to witness our growth. Have a great day ~ Director of Operations-James Hou