The Hotel Lucerne, Autograph Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne
The Hotel Lucerne, Autograph Collection
No.3 of Premium Hotels in Lucerne
Sempacherstrasse 14, Lucerne, Canton of Lucerne, 6002, Switzerland
Show on Map
Designed by the celebrated Parisian architect Jean Nouvel (Louvre Abu Dhabi), the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, KKL Luzern, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of THE HOTEL's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.Show More
We Price Match
4.4/5Very Good·Great Location
Nice staff and service.
DK2023All 49 Reviews
Amenities
Golf courseSkiingHikingCasinoPublic ParkingTaxi booking serviceCurrency exchange24-hour front deskWi-Fi in public areasFreeLuggage storage
All Amenities
Surroundings
Airport: Buochs Airport
(17.2 km)
Train: Rigi Kulm
(23.1 km)
Landmarks: The Rosengart Collection
(170m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Penthouse Deluxe Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Corner Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Deluxe Twin Studio
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Penthouse Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Studio With 1 Kingsize-Bed, Park View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Garden and Park Loft King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
49 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Lucerne
AI Summary
Located near the train station and Old Town, with serene surroundings and convenient amenities. The staff is exceptionally friendly, attentive, knowledgeable, and goes out of their way to assist guests.
Daqing
September 7, 2023
Great location. Small hotel and over priced. Room is OK. Very interesting room decoration.
DK2023
April 9, 2024
Nice staff and service.
1350672****
July 14, 2024
We booked three rooms for a family trip. After comparing for a long time, this is the most satisfactory hotel we have stayed in Switzerland. Although there are not many small rooms, it is very convenient to get in and out. It is near the train station and the hotel facilities are very new. If you like creative hotels, don't miss this one. The king-size bed room is very comfortable, and the toiletries are all L'Occitane, which is very good for people like me who pursue quality and have a relative cleanliness obsession. The key is that the children are very satisfied!
Original TextTranslation provided by Google
1862025****
July 17, 2023
It is more convenient to leave Huaqiao
Original TextTranslation provided by Google
D25757****
July 30, 2023
very personal small hotel
Original TextTranslation provided by Google
Guest User
December 3, 2024
I booked a King or Twin room, but I'm a platinum member and also have upgrade certificates so I requested and was given a lovely upgrade to a large suite. Yay! All great--until I went to confirm I could have two separate beds (almost every king bed in Europe is just 2 twins and I'm traveling with a platonic friend so I didn'tthink this would be an issue). The hotel said I couldn't POSSIBLY have 2 beds unless I paid $130+ PER NIGHT for a rollaway. The rollaway that they have laying around that costs them nothing, particularly since I offered to set it up myself and wasn't trying to add a 3rd person (which is why I'm guessing there's a charge in the first place). Instead of this solution, they downgraded me to a basic Twin room that is tiny and dark and dingy (peeling paint etc) with a ton of street noise. This trip is to celebrate my friend's work accomplishment and I'm EMBARRASSED to bring her to this property, which is in a worse area than the other reservation I booked. I typically choose Marriott because they treat me well (especially now that I'm a platinum member), but I'm seriously questioning that now! It's been just the opposite here. And aside from all that, it's a bad room in a bad location. I wish Id kept my original reservation but of course they wouldn't let me cancel without charging a boatload. Save yourself a headache and book somewhere else when visiting Lucerne!!
Guest User
November 1, 2024
If it was possible, I would like to give 0 stars or minus stars, the check in experience was one of the most humiliating experience I ever had. As Titanium member (and Lifetime Platinum member) in Marriott Bonvoy, trust me I have been in many Marriott Group Facility. I used one of the award upgrade to suite room , and get a penthouse suite where we can be three persons, therefore I bring our teenage daughter together in the trip. For 10+ years, Marriott Group hotel has treat us as value members and welcome her despite the booking is not matched. NONE of the Marriott Group hotel has ever charged us extra or even force me to sign a penalty fee ticket for extra person. I was completely disappointed and shocked. The worst is when I feedback it to the hotel, no sign of regret or improvement was found. We just stayed in Renaissance Zürich Tower Hotel, the service and attitude is impeccable, they even told us that she will let hotel that is with a teenage daughter and they take care of the rest. It is very pity, with a better management and team that can handle and treat loyal members, this facility can be a real gem in Luzern. Now it just looks good outside with awful service. Avoid it if you don’t mind to be humiliated.
Guest User
October 11, 2024
This boutique hotel was in a great location across from a park, but close to Old Town Lucerne and to many good restaurants. The staff were all great, especially Simon, who was at the front desk. Our room was very large, on the corner and had a great view of the park. The bed was comfy, and the bathroom was nice and had all the amenities one needs. Breakfast was a nice selection and we ate well everyday. I would highly recommend this hotel to everyone!
Services & Amenities
Most popular business facilities
Golf course
Off-site
Skiing
Off-site
Hiking
Off-site
Casino
Off-site
Public Parking
Additional charge
Taxi booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CHF 15.00 (approx. €16.13) Daily. Reservation needed.
Public Parking
Additional charge
Transportation
Taxi booking service
Public transport tickets available
Business Services
Postal service
Fax/copying service
Additional charge
Front Desk Services
Currency exchange
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
English
French
German
Italian
Portuguese
Spanish
Food & Drink
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
PA and sound system
Non-smoking floor
Ventilation system
All rooms non-smoking
Health & Wellness
Golf course
Off-site
Hiking
Off-site
Skiing
Off-site
Mountain biking
Off-site
Rock climbing
Off-site
Ziplining
Off-site
Ski lift
Off-site
Activities
Casino
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Clothes steamer
Hand sanitizers available in common areas
Cleaning services provided by external company
Linens, towels, and clothing are washed at 60°C (140°F) or above
Rooms are disinfected between stays
Room cleaning can be canceled upon request
Sanitized tableware
Accessibility
Handrails on stairs
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Carbon monoxide alarm
Thermometers available
Delivered food is securely packaged
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–11 years old | CHF 25.00 (approx. €26.88) per person |
Children 12–17 years old | CHF 35.00 (approx. €37.63) per person |
Adult | Buffet:CHF 35.00 (approx. €37.63) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CHF 100.00 (approx. €107.49) per night.
Deposit Payment Methodscash, credit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CHF 50.00 (approx. €53.75) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2022
- Number of Rooms: 30
Designed by the celebrated Parisian architect Jean Nouvel (Louvre Abu Dhabi), the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, KKL Luzern, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of THE HOTEL's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.