Hotels near Oakwood Plaza, Lorain

This place is OLD & DIRTY. Furniture was like a crushed velvet right out of the 70's. The room they gave us was filthy. We found the remote halfway slid under the nightstand and then realized cleaning staff would not have seen it because the floor was not swept. Ashes were on top of the air conditioning unit and we were in a non-smoking room. Tub had red flake-like spots in the front of it. And then I turned the sheets down to sit on the bed because I wasn't about to sit on the furniture. There were short, straight, brownish-black hairs all over the sheet along with a yellow-brown stain. We immediately went down to the front desk to complain. In my opinion, it looks like cleaning staff came in a made the bed with the same dirty sheets from prior guest. DISGUSTING is all I can say.

My rating is based mainly on the hospitality of the staff. So when reading this keep that in mind. I decided to stay here before my trip to Punta Cana and while it does need some tender loving care the staff went above and beyond to try their hardest and accommodate with what they had. My first room had a Heating and Air conditioner that's when the fan started up sounded like the prop of a aircraft starting to turn. ( Hear the video below) As you can image sleeping that night was a little tough because even with turning it completely off it still had a protection mode where it would turn it self on and make the sound every 10 minutes. This rooms TV the sound was also muffled so I think the speaker was messed up. On the plus side the water pressure in the shower was amazing and the WIFI was incredible so good I was able to even use my VR while in the Hotel while is pretty rare. While all this was going on they did have a fire alarm go off but it was handled in a very professional manner and it was due to the heated pool and how cold outside it was. There was no fire just a fluke that the sensor falsely detected it so they were working on that today when I left. I spoke with Lisa at the front desk about the Heater sound issue and we tried to put me in a few other rooms but they all had some issues too one had a broken wheel to the desk table so it just fell and another didn't have the best wifi. I asked to just have the Heat/Ac disabled and I would try to work in the room without it. They did that and even offered me a space heater. This by the way is above and beyond for a hotel!!! After a bit I took Lisa up on this offer and eventually I got too cold and decided I should probably change rooms she found another one right next door it appeared everything looked great so I moved it wasn't till the morning I found out the shower door was misaligned so when you close it, it just opens on it owns kinda annoying but I know after letting them know about all of this I am confident these issues will be resolved next time. You can fix all this stuff you can't fix staff and their staff in my opinion are rock solid and I would stay there again for that reason alone. Breakfast I thought was really good too they have these Quiche's that they get from Gordon foods that are so yummy and they switch out the meat, have a waffle station along with multiple drink options and fruit. (see pics of this) The restaurant next door (I will do a separate review on) but they are also pretty amazing and if you stay here and eat there they give you a 15% discount so keep that in mind! Tips to the management to make this a great property: Fitness Room: Add Treadmill, Make filtered water colder Room 124: Fix shower door alignment Room 125: Fix desk wheel on table leg or fully replace Room 126: Fully replace HVAC with newer unit, replace TV In all rooms I would check for stained curtains and make sure you have mattress protectors LIsa needs a raise for the level of profes

The hotel was in a good location, quick trip to stores & restaurants. The service was decent, staff sent texts, checking in during our stay if we needed anything. Besides the location, my main reason for choosing this hotel were the amenities, however, upon arrival we found the hot tub was broken along with the fire pit. Since the hot tub was down, I wanted to upgrade my room to include a whirlpool which was declined. It did the job of having a place to stay but for price & poor service for my birthday, the likelihood of my staying at Cambria again is very slim.

Nice place to stay for the night. Stopped here on our road trip… located in safe office park area off highway. Patio area off lobby if you want to sit outside. Lots of seating in lobby for breakfast which is fine. They have a huge indoor pool & hot tub AND a splash pad area for the kids. Busy spot. Room was clean & comfortable. Towels are tiny. We had to ask for more as there were 2 in our room for 4.

A unique hotel in the town of Oberlin. The facilities are new, the house is large, and the food on the first floor restaurant is delicious.

Very clean, the room is large, the kitchen is fully furnished

#Praise#Convenient transportation, close to restaurants, close to shops, cost-effective, bedding comfort, room layout satisfaction

The check in process was not a good experience. When we arrived to the hotel the person at the front desk said we had two bookings. I kept telling the person we only booked for one room and I showed him on the app that we only had one booking for a king bed and sofa bed. So we get all that settled and go up to the room and we have a king bed and no sofa bed and it was a handicap accessible which I did not state I wanted. So we go downstairs and tell the guy and he gets the room changed. The worst part of this is they charged my credit card again this time 540 dollars and I had already been charged 340. So when I was checking out they only give me the bill for 340 and they said they did not see where the 540 dollars was taken out. So on ny bank account I showed where they had taken both charges out. They told me I would have to talk to a manager on monday. This is very frustrating and a inconvience. Secondly, the room had a mildew smell to it. The room was clean and the people were accomodating when we needed more towels.