Radisson Blu Hotel, London Leicester Square Reviews

Close to Leicester Sq. and Piccadilly Circus, with Lego / M&M, and China town next door. Super convenient. Got upgraded to suit and my room is huge. Hotel is not newly decorated but still good.

Excellent Location …but cleanliness can be improved.

I am writing to express my disappointment with the service provided by your hotel during my recent stay. As you are aware, I had booked a twin bed room at your esteemed five-star hotel in central location. However, upon arriving at the reception, I was informed that the room was not available. Instead, I was given a room with one double bed for two adult males. This was unacceptable and completely contrary to my booking request. As a guest, I expect the hotel to honor my booking and provide the room that I had reserved. Moreover, I trusted your hotel to provide top-notch service given the reputation and standard of a five-star hotel. This level of incompetency and disregard for the customer's booking request is not what I expected and is unacceptable. Therefore, I am requesting a refund for the room that I stayed in as it did not meet my expectations or fulfill my booking requirements. I would appreciate it if you could process the refund as soon as possible. I hope that in the future, your hotel will ensure that such incidents do not occur and that all guests receive the room that they have reserved. Thank you for your attention to this matter. Sincerely,

It is on the edge of Chinatown, a 5-minute walk away. The room is not big, but the facilities are relatively complete and the breakfast is quite rich.

Room facilities do not match the five-star hotel

The room is smaller than expected, but other than that, the hardware and software are very comfortable, and the buffet breakfast is rich.

Beautiful building, the bathroom is a bit small, but everything else is fine. Breakfast is average, but there are a few restaurants to try, and the coffee shop in the garden is very popular.

Very satisfied, good location and high quality hotel

It's not bad, the location is very close to Chinatown, except for the W Hotel, which may be them

The location is very good, the room is average but acceptable