Grange Beauchamp Hotel

The rooms are spacious, comfortable, and clean with two large beds. Convenient location near British Museum and public transport. Friendly and attentive front desk staff receive high praise.

We were originally booked into the Beauchamp but a few days prior were moved to their sister hotel next door called the Portland. We were very disappointed to see the difference in accommodation compared to the photos of the Beauchamp we had booked - the Portland is extremely dated and not modern looking like the other. After a long day in London and late evening being spent at BST Hyde Park, this was disappointing to arrive to. Not only this - the hotel corridors are so narrow it is like a marble run trying to navigate your way round, When we arrived to our room, it was extremely hot to the point of sweating - we had to instantly open all windows and luckily found two big fans in the cupboard which we had to leave on all night. Also, although a quad was booked and in the photos this shows two double beds - we arrived to one double bed and a pull out sofa bed with a paper thin mattress - my poor daughter barely slept do to being uncomfortable and it feeling like she was being poked in the back. This being said - the reception staff were always lovely, polite and very attentive. We were offered free breakfast which we went to the Beauchamp to have and on walking in we could definitely see it was more modern - and the cooked breakfast was actually lovely, staff were very nice and service was quick. One request would be to have the offer of a latte/cappuccino etc. rather than just your standard tea and filter coffee. So to sum it up - don't book the Portland over the two :)

This hotel is the only hotel where the staff asked the guest to fill out passport information, among the 4 plus hotels we stayed at during our 10-day long trip to London/Paris. There is something to be desired about improving that part of the process to minimize the burden on hotel guests. Our hotel room is also in a very outdated state, with very dirty carpet (visible spots all over the entire room). It is also in the lowest level of the hotel (level 0), equivalent to a basement walkout. To make things worse, while the hotel room is (unnecessarily) huge, it doesn't have a fridge. Last but not least, the entrance to bathroom also has a slightly sloped floor right near the door, making it a very dangerous area with wet floor. Overall, I would not recommend.