OYO Somerset Hotel Baker Street London Reviews

This hotel is a joke. It’s a 2-star but it’s unfair for paying guests. The reception is badly lit and unattended at most times. The entire building is like under construction. The bed has not been changed (yes, it’s got stains) and smelly. The walls are falling apart and the toilet is really bad that the sliding door comes off. Handle is a loose single screw.. very unhygienic and unsafe. Avoid this hotel at all cost.

Room had not been cleaned properly. found popcorn in the bed. The bed had been made but there was no way the sheets were fresh and clean. Never stay here again, very disappointed.

Nastiest place I have ever seen

advantage: Cheap, only 80 pounds for Christmas; The location is good, close to Marylebone and Baker Street underground stations, making it easy to go anywhere in the city; There is a convenience store next to it; shortcoming: The room is very small, The bed is small and wobbly. Sound insulation is average. The windows are small, It was difficult to adjust the water temperature in the bathroom and sink. Summary: Cheap and well-located, you can choose to sleep together.

The guy at the front desk is super great, the service is very good, there is free coffee at the front desk, and you don't even need to tip for your luggage. The location is in the city center. It is very conscientious to have a separate bathroom at this price in London.

Booked a one night stay here and I was never expecting anything glam for the £132 I paid. However, it's tatty, in disrepair and from the front the brick work is badly bowed. Poorly decorated with lining paper peeling, rusty shower rail in the bathroom, stained bath and toilet, gaffer tape on the stairs carpet and some bonus dirty laundry in one of our room drawers from a previous guest. One of our lights had no bulb and some of the furniture in the room was closed to collapse. The welcome was good however and we were served well by him. Great location, shame about the rest.

I stayed at this hotel and there was a mouse in my room. I have photo evidence of this. I was told I would get a refund but I have still not received it. I found the manager very rude and he told me i should be more appreciative of the situation - the situation being that the room I paid 60£ for had an actual mouse in it.

This hotel is not luxury but when your paying less than a Travelodge or even a hostel its very good especially given the location. This was my second visit in a year and whilst the room is very basic it's still very clean and comfortable. Yes the finish isn't great and the hotel is still very clearly being refurbished but if I'm paying less than £50 a night for zone 1 then it's definitely worth it. My only real problem was the tiny shower that I struggled to fit in, but other than that it was great for a week exploring London. I will happily stay again (if it's cheap)

I live in Hampstead but had to find a quick room to stay whilst my central heating wasn't working properly. The booking was brilliant and so was the welcome from George on concierge.🙏 The room was lovely and warm clean too with an excellent shower! But for Bakers Street at £60 that is fantastic value even for out of season.

I have to admit that I was unsure whether to stay here after reading a number of bad reviews of this hotel. However, I needed to stay near Baker St for various reasons and was looking for a hotel with good transport links to Stansted Airport and free WiFi. This hotel was the cheapest in the area and the bus stop for Stansted Airport was right in front of the hotel, so after researching many hotels, I decided to stay here. There is no lift and the building is old. However, if you can think it is a place to just take a shower and sleep, it is fine. First of all, the location is excellent. I felt the rooms were big for a central London . The bathroom was not clean, but I thought it had met my minimum. If you are looking for luxury, this hotel is not for you. It is perfect as a base for sleeping only. For this location and price, I would use it on my next trip to London.

I stayed for one night in this hotel and it was great! Bed was really comfy, staff were super helpful, room had everything I needed in it, and it was so close to Marylebone and Baker Street tube stations - prime location. It is also right next to Regents Park which was lovely. I would 100% stay here again.

Hotel was sufficient for sleeping and that’s about it. Place was old and rundown, definitely needed a good paint job. Check-in was not helpful - it was later in the night and person at desk didn’t explain anything, we were told to pay upon check out and given 1 towel when 2 guests were staying. The next morning payment was finally taken as we were unknowingly about to be locked out of our room. We came home late that following night and the front door was locked so we used the doorbell to get in - the person at the front desk scolded us for not using a code provided for the front door - however we were never told about said code or given information about it. Fine place to stay if it’s in budget but don’t expect a stellar hotel.

I don't understand the bad ratings. My room was clean, warm and exactly what I wanted. Right in the heart of everything, as a solo female traveller I never felt unsafe. Everything was always open around and everything was well lit. Was easy to get to two major train stations with my suitcase. There are a lot of stairs and no lift, but the staff were super friendly and helped me with my suitcase to the top floor. They also helped me at 6am when I lost my key card. (thank you 🙏) The building is old, so expect it to not be in tip top shape. But they are actively making repairs. Regardless it's still a nice place to stay. Would absolutely stay again. Exactly what I was looking for.

Clean and tidy rooms with lots of space and a massive mirror. Reception has a coffee station which wasn’t expected at this price point. The hotel is in a good location and is good value for money. Would reccomend to anyone looking for a lower pricepoint stay that is still clean, tidy and has good service.