Guest User
March 22, 2025
Second time I have at the London Stratford. Room was clean, bed was comfy, there was extra pillows if needed. Tea and coffee in room, but also available downstairs at the dining area. My room faced the main road, but when the window was closed it wasn't too noisy at all. Went down for breakfast about 9am and it was very busy. There was only one member of staff dealing with the dining area, and there was also a bit of a wait for the hot food with it being so busy, but the kitchen staff were trying their best to get it out to us as quickly as they could, and it was all done with a smile on their face and an apology for the wait. There were a few people who complained about the wait and the fact that there was dirty dishes on the tables. BUT big shout out to the 2 ladies who had been staying at this travelodge for nearly a month. They got up and helped the poor employee who was on her own dealing with all of this. They cleared all the tables, wiped them down ready for the next customer, and they did this for about 30mins until things died down a bit. It was so nice to see and the employee (sorry I can't remember your name) was so overwhelmed with what they had done for her. Definitely be staying here again when in London.