Hotels near chùa Trúc Lâm Thanh Lương, Loc Ha

I decided to book my family into the Eagle for three nights ( I lived in Ha Tinh for two years and they were visiting to see the city). We were staying in a nice room. The hotel design is nice and the room is comfortable but that’s about where my happiness ends. First there was no assistance with bags during the whole visit. The door staff ignored our presence besides occasional bowing. Second, there blood on the floor of the shower when we arrived and this was never cleaned by room service. The staff English level is not good enough to communicate well. Third, there were no spoons provided in the room to make tea and it was very hard to get them after two phone calls and a trip down to the front desk. Further issues: There were no razors in the razor boxes and the room service menu in the room had only a limited selection (half of which was also unavailable). To get room service we had to go to reception and ask for the menu and order there which is kind of besides the point. Took two calls to get the WiFi password as it wasn’t written down anywhere. One of the robes provided in the room also had a massive hole in it. Arriving back at the room late and the lights in the corridors were off and it was completely dark. And finally the biggest issue we had during our stay, the catering. The breakfast menu had 4 items on it (one of which was eggs on their own). No continental option. No juice or teabags available with breakfast. No plain milk for coffee. No lemon tea as stated. No saucers for coffee cups. Second and third days we didn’t receive yoghurt or fruit either. Found fruit ourselves and had to help ourselves. Overall, I spent the majority of my stay wishing I had just booked us into Vinpearl instead as I have never had a bad experience there. I have never wanted to complain or check out early as badly as I have here. Very disappointed.

I was reluctant to stay here due to the negative reviews the place had received, but when my first choice hotel was full, I decided to give this place a try as it was in the area that I needed to be in. And boy and I glad that I ended up here! The room was comfortable (it even had heating, which enabled me to sleep comfortably during the very cold winter nights during my stay); the staff was extremely kind and helpful (other reviewers complained about them, but sometimes people treat you the way you treat them); the breakfast was surprisingly good; and it was really good value for money. Granted, the hotel is not perfect. It's a little bit worn from age, but so am I. Ha. Anyway, I'm glad I stayed there - and I would certainly stay there again on my next visit to Vinh.

My full name is Nguyen Ngoc Tien, Check in April 14, Check out April 15 I rarely write Review in TripAdvisor except I am pleased or disappointed with the facility. I could say the customer service in the hotel is excellent, nothing to complain. The reason: - I have some problems with VAT invoice because I am not sure VAT tariff for some commodities ( either 8% or 10% ) that makes discrepancy between Sales invoice and VAT invoice and more than my expectation, Finance staff comes to work earlier and fix for me the document right away. -Facilities in the room are very good and nice, thanks for that. -Breakfast buffet is diversity with local foods. I can declare what I commend is true and from the bottom of my heart. Ho Chi Minh city, April 19th, 2022 Tien Nguyen ngoctiensg@gmail.com

The living conditions are very satisfactory and the price is very cheap! Convenient location in vinh city Every room has good lighting, and the breakfast is also good It’s just that there are too few counter service staff on the first floor, causing some empty scenes in the lobby.

The attitude of the front desk staff is not friendly and enthusiastic. Wifi wireless in the hotel is very bad. The bed sheets are dirty, there is a lot of dust and sand. Get cheap room rates and located right in the center. The water in the bathroom is strong but there is no water heater. There is a bathtub lying downstairs.