Name: Holiday Inn Lincoln Southwest
Address: 2500 Tamarin Ridge Rd, Lincoln, Nebraska, 68512, 2500 Tamarin Ridge Rd, Overseas, United States
Rating: 3.8

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Holiday Inn

All reviews

24-hour front desk

Parking

Luggage storage

Swimming Pools

Wi-Fi

Golf course

Pets allowed

Breakfast

Non-smoking room

All Languages

All Room Types

Nice, polite staff
Clean & comfortable rooms
Worth the money

In recent memory of my travels this hotel probably goes down in the top 10 if not top 5 of the worst hotels I've ever stayed in. IHG needs to strip the ownership of the Holiday Inn name off the building. The front desk was rude and indifferent at multiple points of the three night stay. Checkin was painfully slow. As has been indicated on here the carpet in the hotel is worn, stained and bubbled everywhere. The rooms smell musty. The mattress on both beds in my room have body indentions because they are so old and used. It's like sleeping in a canyon. After the first night our entire business traveling party's rooms keys didn't work as did other guests and the line to get our keys fixed was long and glacial. This hotel does NOT offer free breakfast. Instead they want you to pay $15 for their gruel that is of the low end quality of a lot of other hotels. Food is served buffet styled in aluminum tins if that gives you any indication. The hotel bar is not open despite appearances. Kind of hard to believe, especially on a Nebraska football weekend. On one of the nights I came back to the hotel to find the front doors were broken and could not enter the hotel, so I had to go around the building to gain entry, which was irritating in the Nebraska cold. The entire staff was rude and acted like they could care less if you were there. So much for Nebraska nice. I love Lincoln, but I can't vouch for this hotel.

We have stayed here many times in the last few years, but our experience recently was less than desirable. The check-in went very smoothly,  and the young man at the front desk was courteous. Housekeeping, however, seemed to be lacking. A card in our room noted ”Daily Room Refresh” which entailed making the bed, emptying the trash, replenishing of amenities, etc. This did not occur during our 3 day stay. K-cups were not replenished, and at 8:00 this morning, the coffee in the lobby was empty. The trash can by the elevator on our floor was overflowing. The laundry/ vending room area needed some attention, mainly a good floor sweeping. No hair dryer in the room. This trip, our stay was just a bit disappointing. For the price we paid per night, we felt like the service was lacking.

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Discover 96 Holiday Inn Lincoln Southwest reviews, rated 3.8 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Lincoln Southwest Reviews: 96 Verified Reviews Latest 2024 | Trip.com

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