Liling Ceramics Valley, Area A, Fenghuang Avenue, Liling, Hunan, ChinaView Hotel Details
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Turandot Hotel Guest Reviews
4.6/5
Very Good
403 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(403)
Positive reviews(391)
Reviews with photos/video(161)
Awesome rooms(129)
Large rooms(68)
Classy environment(64)
Delicious breakfast(44)
Many amenities(16)
Loved the night views(11)
Well designed(10)
Friendly front desk staff(8)
Negative reviews(11)
Mansoor
Cozy Room (2 beds) (3F)
Checked in Oct 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
Exciting shape of exterior , Good Breakfast and Good service
Response from Property: thank you for your stay and welcome to visit again!
Response from Property: 尊敬的貴賓您好!非常感謝您對我們酒店的認可與高度評價 ,不過您的字母我沒有破譯出啥意思,再次誠摯的歡迎您入住圖蘭朵酒店!祝您:旅途愉快、身體健康、心想事成 、萬事如意!
TIWorldTraveler
Deluxe Double Room
Checked in Sep 2023
Business travelers
3 Reviews
4.2/5
Very Good
Posted on Sep 22, 2023
Nice Hotel, good breakfast, location ok, 10-15 minutes to center.
Response from Property: Thank you very much for your comments and welcome to stay again!
Anonymous User
Executive Suite
Checked in Apr 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good
Response from Property: 非常感謝您的高度評價 ,您的舒適和滿意是我們的追求,您的意見和建議是我們的期待。再次誠摯的歡迎您入住圖蘭朵酒店!祝您:旅途愉快、身體健康、萬事如意
316Hakan
Executive Double Room
Checked in Mar 2022
Business travelers
98 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2022
nice place
Guest User
Business Room (2 beds)
Checked in May 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
The first choice for visiting museums. The room is large and comfortable. I like it very much. The staff are very nice. If there is any need for assistance, they are very enthusiastic to help solve it. The children are also very happy
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for your high evaluation of our hotel. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a pleasant journey, good health, and all the best
Guest User
Business Room (2 beds)
Checked in Apr 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Overall it's ok! Go out before May Day and check in Liling, the Porcelain Capital! It's just a little far from the city. It's very close to Ciqikou and 1915 Characteristic Porcelain Street. The room is very large, and the bed can be a little bigger!
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for your high evaluation of our hotel. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a pleasant journey, good health, and all the best
Dengdengzoushijie
Business Room (2 beds)
Checked in Apr 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
Great! The hotel has a unique exterior design. You can visit the ceramic museum right outside. The price is great for friends who come during the week! They also gave us a creative popsicle!
The space is large, the facilities are complete, and the toiletries are of good quality! It deserves a five-point praise!
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you very much for your high evaluation of our hotel. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a pleasant journey, good health, and all the best
Anonymous User
Deluxe Leisure Room
Checked in Apr 2024
Solo travelers
4 Reviews
1.0/5
Posted on Apr 21, 2024
Very bad experience - because of the coffee machine in the lobby and the front desk staff. There is a coffee machine in the lobby. I asked the front desk staff if I could use it. The staff said yes, just scan the code and pay. OK, I scanned the code and paid. Then the machine started to work. I saw that the place below to receive coffee was empty, and then asked the waiter if there was a cup? The waiter said "there is a cup" without even looking. As a result, I watched the water and milk flow down in turn, but there was no cup to catch them (I thought the machine would come with a cup at first). I thought there was a problem and hurriedly called the waiter to come. When the waiter came closer, the coffee came out, and it was all wasted. The waiter said, "Oh, there is no cup. How come the cup on the table is gone? You need to get a cup to receive the coffee yourself. Damn it." Then he refused to compensate me or make me another cup, saying that he had to wait for the manager to come, but the manager would not arrive for an hour. I said I would complain later. I had to buy another cappuccino, but ended up dealing with a cup of "American" with a little foam. I asked if there was no milk? The waiter said "Yes, they just adjusted the milk less when they adjusted the machine". I asked if it was just less, it was just a little bit, if you don't pay attention you will definitely think it is Americano, it is too different from cappuccino. Really funny hotel management, if you don't have service and don't know what coffee is, don't sell coffee, and it's self-service, it's pure rip-off. Complain and pay compensation
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing our hotel. I am deeply sorry for your bad experience in the hotel. This problem occurred because our service did not keep up and we were unable to help you solve the problem in time. Can you contact me and I will help you process the refund. If it is convenient for you, please call the hotel guest department.
Guest User
Deluxe Room (2 beds)
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is right next to the Liling Ceramics Museum, and it is very convenient to go to the museum and the Porcelain Gate. It is a very cost-effective hotel: the room rate is very affordable, the design is unique, the room area is large, the room is very clean, the facilities are very complete, the breakfast is delicious, the service is very thoughtful, and the family is very satisfied. If the beds in the twin room can be changed to 1.35 meters or 1.5 meters wide, it will be more perfect.
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your high evaluation. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a happy journey, good health, and all the best.
Anonymous User
Business Double Room
Checked in Apr 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
I read a lot of online reviews before booking the room. It's as good as everyone said. The hotel is very upscale, the front desk lady is warm and friendly, the cleaning lady is also patient, the room is also very good, and it's very beautiful to take pictures during the day and at night. Like it~
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a happy journey, good health, and all the best.
Guest User
Deluxe Double Room
Checked in Mar 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel architecture is very unique, the room facilities are good, it is located in the Ceramic Valley, and the Ceramic Museum is right outside the door.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation. If you feel okay, please give us a five-star rating next time. Sincerely welcome you to stay at Turandot Hotel again! I wish you: a happy journey, good health, and all the best
Anonymous User
Deluxe Room (2 beds)
Checked in Mar 2024
Business travelers
10 Reviews
3.5/5
Posted on Mar 26, 2024
The room is very big, and the sunlight shining through the French windows in the morning feels very good. The breakfast is also delicious. However, the bed is very hard and rubbing, and the sheets and quilts are very rough. There is no Wi-Fi in the room I live in, and the Wi-Fi in the next room cannot be connected, nor can the Wi-Fi in the hotel. When it is quiet at night, I don't know if it is because the next door is using water or something else, but there will be a very loud sound of water every once in a while, and the sound insulation is not good. It affects the overall living experience.
Original TextTranslated by Google
Guest User
Cozy Room (2 beds) (3F)
Checked in Mar 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
I took my family to play with me on the weekend. I originally booked only one room because I was worried that there would not be enough room. The Ceramic Museum is right next to it, which is very convenient. The environment is very good, there is no noise at night, and the service is warm. The breakfast is very rich and tastes very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your high evaluation. Your comfort and satisfaction are our pursuit, and your opinions and suggestions are our expectation. Once again, we sincerely welcome you to stay at Turandot Hotel! I wish you: a happy journey, good health, and all the best
Osada
Cozy Room (Double bed) (2F)
Checked in Mar 2024
Business travelers
6 Reviews
3.0/5
Posted on May 4, 2024
This is the best restaurant in Lisu, but it has many problems. I can only say that the sanitary environment is satisfactory. Other hotels in Lisu can only be said to be apartment hotels, with not very good facilities and hygiene. In comparison, this one is satisfactory.
The pillows in the room I stayed in had a smell, probably from scalp oil. The air conditioner was not powerful. No matter how I set the temperature or cold wind, the display said the room temperature was 21 degrees, but in fact it was very hot and there was no cold wind at all. I had to sleep with the window open all night, otherwise I would faint from the heat.
The location of the hotel is a bit remote, there is nothing to eat around, and everything is dark at night; it is about three to five minutes' drive from the city center. 
Original TextTranslated by Google
Response from Property: Dear distinguished guest! First of all, thank you very much for your choice. Your suggestions and opinions are our service pursuit. I am deeply sorry for your bad experience. We have a strict washing process for bedding washing, and there are managers to check the room. Due to the unstable weather temperature, the temperature is around 20 degrees during the May Day holiday. The fresh air system of the air conditioner here brings you a bad stay experience. The hotel's check-in environment is relatively quiet. If you like a more lively check-in environment, it is recommended that you stay in the city center next time. Thank you again for your valuable suggestions!