Mulan Villa

Mulan Villa Reviews

Mulan Villa

No.19 Huangshan Upper Section of Xinhua Street, Gucheng District, Lijiang, Yunnan, 674100, ChinaView Hotel Details
Mulan Villa
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Mulan Villa Guest Reviews

4.8/5
Excellent
183 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(183)
Positive reviews(181)
Reviews with photos/video(113)
Classy environment(28)
Great location(26)
Quiet & comfortable(20)
Tasty food(15)
Offers pick-up/drop-offs(13)
Friendly front desk staff(11)
Well designed(9)
Garden view(8)
Negative reviews(2)
Guest User
Star Light Room
Checked in Jul 2024
Couples
14 Reviews
3.7/5
Posted on Aug 28, 2024
Booked this room for the skylight but ended up loving the view that oversee the ancient town more! Room might not be the most upkeep but this is due to the old age. Overall still a decent stay. However, people with walking difficulties might reconsider as the place is located on the top of the ancient town so there’s many stairs to climb each time we have to head out. As well, it might not be convenient calling Didi as driver and car plate needs to be register each time they enter Lion Hill.
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your recognition. We look forward to your visit again and wish you a pleasant journey and everything goes well.
Irene
Guestroom - Double Occupancy
Checked in Apr 2024
Solo travelers
9 Reviews
4.7/5
Amazing
Posted on May 8, 2024
Super nice accommodation! I felt like home :). When you arrive, they offer you tea. The hosts are super nice and friendly. The common rooms are beautiful and the bedroom smells nice, it is spacious, quiet and clean and the bed is comfortable. Additionally, it has an electric blanket so you can warm up your bed before going to sleep. I loved this accommodation and the people running it. P.S.: they can speak a bit of English.
Response from Property: Thank you for your review. We will continue to work hard to provide good service. We hope you will stay at our hotel again. Thank you!~
Anonymous User
Garden-style Room
Checked in Jun 2023
Travel with friends
32 Reviews
4.7/5
Amazing
Posted on Jul 29, 2023
Located in Lijiang Ancient City. A bit difficult to find, have to walk uphill on stone steps. Friendly welcome and beautiful room. Front desk staff very willing to help offer tourist recommendations. Would stay again.
Response from Property: Thank you very much for your recognition, we will continue to work hard, looking forward to your next visit ……
Eric_G
Guestroom - Double Occupancy
Checked in Nov 2023
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Dec 29, 2023
Friendly host and good services. Overall, I have had a pleasant stay at Merry Inn.
Response from Property: Thank you very much for your positive feedback on our hotel.We will make every effort to live up to your recoignition ,Lookibng forward to your next visit ,I wish you a pleasant journey and all the best.
임범준
Garden-style Room
Checked in Aug 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 13, 2023
The wonderful view was excellent and the breakfast was very delicious and the room was also very clean. But most of all, the kindness of the staff moved me the most. They provided a lot of information for the convenience of travelers and answered the questions kindly. They also provided pick-up service on the way to the accommodation and back to the station. I will never forget the memory of the five days at Merry Inn. If I come to Lijiang again, I will definitely stay here. I highly recommend this hotel to you.
Response from Property: Thank you for your positive.we hope that Lijiang merry inn will be the most warm and unique one in your memory,Wishing you a happy life and looking forward to your visit again.
Guest User
2-bed Room With View
Checked in Dec 2022
Travel with friends
12 Reviews
4.2/5
Very Good
Posted on Feb 7, 2023
Cute little court yard with a view of the mountains from the second floor. It is in the old town, easy walking distance to flood and drink and the sights shown here. We had to walk quite a ways with our luggage so it might be a good idea to ask ahead of time where the best ace to be dropped off is. Bathroom has a heated toilet seat in a separate room from the shower. The shower room has no place to hang clothes so hopefully you are OK without too much privacy with your traveling partner. Beds were very comfortable.
6/8
Response from Property: Dear guests, hello! Thank you very much for your 5-point review! Thank you even more for your generous praise and strong recommendation! Mulan Villa is not only strategically located, it is located on the Lion Rock in the center of the ancient city. It is very good for viewing the panoramic view of the ancient city or visiting the ancient city. When staying at Mulan Villa, you can enjoy "free afternoon tea" and "free pick-up for consecutive stays" "Free drinking Pu'er tea", "flower cakes with seasonal fruits", "free itinerary customization" and other benefits are available for you. We adhere to the business philosophy of high-quality service, considerate care, and comfortable environment, so that you can have fun in Lijiang , it’s a comfortable stay. Every city always has a reason to miss you. Every season has a scene that makes us reluctant to leave. Every B&B has its sweet and warm memories. I hope Lijiang Mulan Villa Inn will It is the most warm and unique one in your memory! Come back to Mulan often and wish you well!
Guest User
Mulan Room
Checked in Dec 2022
Solo travelers
2 Reviews
3.5/5
Posted on Jan 17, 2023
The service of the receptionist and owner was great. They helped me with directions and advice. The place was not very clean. I saw dog faeces in the courtyard and in the floor in my room I found hair. The safe in my room didn't work.
Response from Property: 首先很感謝您的預訂，但是我對客人您提出的觀點表示部分的不贊同，我個人覺得您自身的問題更多，因為您入住第一天不説房間有問題，第二天就説提出要求指定不要換房間，需要這間房續訂。如果是為了白住給我不好的評價我不能接受，我接受我們的不足，也接受您指出的問題，我都一一作了解釋和迴應，並提出賠償，只是您提出需要我房費全款退款賠償，很抱歉，我做不到。畢竟我們開門做生意，你住了4天。您付着200元的房費，卻要求需要提供5星級酒店的服務及硬件設施，我們也沒辦法做到。最後也提一句，我們也不歡迎您這種吹毛求疵的 外國客人，如果不懂這個成語，您可以自行去查查中國成語。 您第一天入住時，如果您覺得房間不滿意或者真的像你説的那麼不乾淨，你可以選擇換房或者不住退訂單都可以。如果真的房間差到不能忍受，為何您選擇繼續忍受而且還增加訂單，並且要求就是同一間房。我是不能理解，也可以理解為您是為了惡意差評。關於狗狗的問題，我們在網站上展示的是可以攜帶寵物的酒店，對寵物友好的酒店。您當天看到的事情是我們其他客人攜帶的狗狗，我們也不能去制止客人狗狗的行為，但是我們發現了都會及時清理乾淨和沖刷。當然我們酒店也有自己的狗狗，但是他們都不會不講衞生亂上廁所。所有我們酒店有客房的問題，您在酒店住了那麼多天不反饋，我可以及時更換更好的房間給你，但是你告訴我，你需要不要調動你的房間。就是要這間你認為不乾淨，又有損壞的房間。如此可見
Ravindran
Mulan Room
Checked in Dec 2022
Solo travelers
33 Reviews
3.2/5
Posted on Jan 17, 2023
The service was top notch. The room wasn't very clean though. I saw some long hair on the floor. The shower handle door was broken. The safe didn't work.
Response from Property: 首先很感謝您的預訂，但是我對客人您提出的觀點表示部分的不贊同，我個人覺得您自身的問題更多，因為您入住第一天不説房間有問題，第二天就説提出要求指定不要換房間，需要這間房續訂。如果是為了白住給我不好的評價我不能接受，我接受我們的不足，也接受您指出的問題，我都一一作了解釋和迴應，並提出賠償，只是您提出需要我房費全款退款賠償，很抱歉，我做不到。畢竟我們開門做生意，你住了4天。您付着200元的房費，卻要求需要提供5星級酒店的服務及硬件設施，我們也沒辦法做到。最後也提一句，我們也不歡迎您這種吹毛求疵的 外國客人，如果不懂這個成語，您可以自行去查查中國成語。 您第一天入住時，如果您覺得房間不滿意或者真的像你説的那麼不乾淨，你可以選擇換房或者不住退訂單都可以。如果真的房間差到不能忍受，為何您選擇繼續忍受而且還增加訂單，並且要求就是同一間房。我是不能理解，也可以理解為您是為了惡意差評。關於狗狗的問題，我們在網站上展示的是可以攜帶寵物的酒店，對寵物友好的酒店。您當天看到的事情是我們其他客人攜帶的狗狗，我們也不能去制止客人狗狗的行為，但是我們發現了都會及時清理乾淨和沖刷。當然我們酒店也有自己的狗狗，但是他們都不會不講衞生亂上廁所。所有我們酒店有客房的問題，您在酒店住了那麼多天不反饋，我可以及時更換更好的房間給你，但是你告訴我，你需要不要調動你的房間。就是要這間你認為不乾淨，又有損壞的房間。如此可見
Olsen
Star Light Room
Checked in Sep 2022
Couples
9 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2022
Very satisfied with the stay. Friendly and very helpful owner, who helped us for a lot of practical things and pick up. Even give us a free upgrade to a very nice and luxurious room with great view to the ancient city. Everything was perfect The location is also very good and convenient. Beautiful courtyard
Response from Property: Thank you very much Sir!😊
yang_yurong
2-bed Room With View
Checked in Nov 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
The following are all super good: The courtyard is beautiful and quiet; the location is convenient, the car can be driven to a location a few minutes away, and it is also convenient with luggage; the scenery is beautiful; it is very convenient to go to Sifang Street in the center of the ancient city; the room is elegantly decorated and comfortable, and the big bed is very comfortable, with just the right softness and hardness. The most important thing is that the manager and the waiter are very friendly and enthusiastic, picking up the car and helping to book a car to the airport. The cost-effectiveness is super high, I will definitely recommend it to other family and friends, and it will be my first choice when I come to Lijiang again! The facilities, hygiene, environment, service, and Pu'er tea are all top-notch!
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的認可。期待您的再次光臨，祝您旅途愉快，事事順心
Quanyangdezhu
2-bed Room With View
Checked in Sep 2024
Travel with friends
15 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
The three girls at the front desk were very friendly and helped with the luggage during the pick-up. The room was quiet and clean, the water heated up quickly, and the quilt was warm. Because it is on the hillside, it is very quiet to sleep at night. It only takes a few minutes to walk to the bar street below. You can sit in the lobby and eat melon seeds, chat and enjoy the scenery. The design of the entire inn is in the style of traditional Lijiang inns. The beams in the lobby use mortise and tenon structures without a single nail. I heard that there are very few inns of this style left in the ancient city of Lijiang. Eighty percent of the guests of this inn are foreigners, which has a lot to do with their maintenance of the traditional style.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Mulan Room
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
The environment is really nice, quite quiet and comfortable. The girls are warm and fun. There is also a small pavilion for resting and drinking tea. It was a very satisfying trip. 🌹🌹🌹
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your recognition. We look forward to your visit again and wish you a pleasant journey and everything goes well.
Guest User
Guestroom - Double Occupancy
Checked in Feb 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
I really like the green plants in the yard. It makes me feel very comfortable. The lady at the front desk is also very enthusiastic. It was a very good accommodation experience.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your recognition. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Guestroom - Double Occupancy
Checked in Jan 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2024
The location is very good, the transportation is convenient, the room is clean, and the scenery is very good. The boss is very enthusiastic whether it is morning or evening. It is highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. We will continue to work hard to live up to your approval. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Guestroom - Double Occupancy
Checked in Jan 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2024
Located in the middle of Lion Mountain, this is a very unique large courtyard, antique rooms, the scenery in the courtyard is very beautiful, and there are many flowers planted at the door. The boss is very enthusiastic and helps to express the things that cannot be taken away. The location is at Wenchang Palace for viewing. Next to the counter, super convenient - there is also a cute 13-year-old puppy🐶
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. We will continue to work hard to live up to your approval. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!