Name: Fairfield Inn & Suites Lexington Keeneland Airport
Address: 3050 Lakecrest Cir, Lexington, Kentucky, 40513, 3050 Lakecrest Cir, Overseas, United States
Rating: 4.3

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Fairfield Inn & Suites Lexington Keeneland Airport

Fairfield Inn & Suites Lexington Keeneland Airport Reviews

Fairfield by Marriott

All reviews

Positive reviews

一個人住兩張大床，有點浪費， 房間可住4人，家庭或團隊入住挺划算的，小城市，周邊環境不錯，早餐一般。房間乾淨整潔

It's a bit wasteful to live with two double beds for one person. The room can accommodate 4 people. It's a good deal for families or groups. It's a small city with a good surrounding environment and average breakfast. The room is clean and tidy

24-hour front desk

Parking

Swimming Pools

Breakfast

Non-smoking room

All Languages

Chinese

All Room Types

Queen Room with Two Queen Beds

We checked in and the TV didn't work. The cable box had pieces rattling around inside it. I complained and they moved us to a different room. Also, upon check-in, they charged me $160 for our $118 room which seems to be common practice to cover supposed ”incidentals,” assuring me the difference will be refunded later. A few hours later, my credit card was charged another $41 by ”Marriott Hotel.” What is this, more ”incidentals” coverage? When I checked out the next day, I requested a printed receipt from the front desk with the correct room charge on it (we had no ”incidentals”). A few days later, I checked my credit card transactions online and saw the $160 was still pending but the $41 had already posted to my card. I called the hotel and after they looked up my charges I was told not to worry, the extra charges would be credited back to me after a few more days. After a week, I checked my card again. The $160 charge was corrected but the $41 was still charged. I called the hotel again and was told they could find no record of the $41 charge and could not help me even though it was charged to my card by ”Marriott Hotel.” I told the person I would dispute it through my credit card company and strangely she tried to talk me out of it! Hmmm! I contacted my credit card company and did dispute the charge. My credit card was inactivated for possible fraudulent use and now I have to wait for a new one to be sent through the mail. The $41 charge was credited back to me by my credit card company, not by the hotel. I suspect someone connected with the hotel may be skimming off the top hoping a smaller extra charge may never be noticed if it doesn't get refunded amongst the overcharged room rate and its partial refund.

Family stayed at Fairfield Inn at 3050 Lakecrest Cir, Lexington, KY 40513, on 8-21-23 and 8-22-23.  We were greeted nicely by a lovely lady named Lakin.  She was at the front desk.  We shared with her that our family was experiencing a traumatic experience with our dad, and his battle with liver cancer.  The very next day there was a knock at the door, and it was Lakin.  She presented a beautiful bouquet of flowers, lovely hand written card, and a pack of my dads favorite cookies.   How wonderful it is to encounter an individual of such a great nature.  Wish all humans were as nice as Lakin.    The hotel was great, and would recommend this location to anyone staying in Lexington, KY.  

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Discover 93 Fairfield Inn & Suites Lexington Keeneland Airport reviews, rated 4.3 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Fairfield Inn & Suites Lexington Keeneland Airport Reviews: 93 Verified Reviews Latest 2024 | Trip.com

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Fairfield Inn & Suites Lexington Keeneland Airport Reviews

Fairfield Inn & Suites Lexington Keeneland Airport

Fairfield Inn & Suites Lexington Keeneland Airport Guest Reviews

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