Puteri Gunung Hotel

Puteri Gunung Hotel Reviews

Puteri Gunung Hotel

Jl. Raya Tangkuban Parahu No.KM 16-17, Cibogo, Kec. Lembang, Kabupaten, Cibogo, Lembang, West Bandung Regency, West Java, 40391, IndonesiaView Hotel Details
Puteri Gunung Hotel
Puteri Gunung HotelPuteri Gunung HotelPuteri Gunung Hotel
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1 night

Puteri Gunung Hotel Guest Reviews

4.5/5
Great
23 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(23)
Positive reviews(23)
Reviews with photos/video(5)
Awesome stay(8)
Delicious breakfast(5)
Bitfoyle
Superior Apartment with Twin Beds
Checked in Aug 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Puteri Gunung Hotel named after local deity "Goddess Gunung Putri" is located in a very peaceful surrounding between Bandung city and Lembang area, at 18 km distance from Husein Sastranegara Airport, Bandung city and 17 km from Bandung Train Station. The facilities like Bath Tub, Hair dryer, Mini refrigerator, TV, Electrical kettle, and amenities like Swimming Pool, Restaurant for Breakfast, Natural air conditioning, Internet access, room service is up to topmost standards and well-maintained huge Forest area, fish pond, Trees, Garden, Drainage system. Breakfast food is carefully made by topmost chefs and very delicious, must give it a try between 7 am to 10 am. Smooth check in and Check out with No security deposit ... Weekends are busy at most of the hotels in Lembang. If you are fan of loving Mother Nature then, Good option for weekend to be considered. Highly recommend for couples and family .. TERIMA KASIH !!!
6/15
Guest User
Grand Deluxe Room
Checked in Jul 2024
Solo travelers
6 Reviews
4.5/5
Great
Posted on Jul 25, 2024
This was my favorite place to stay in Bandung. I would have given it all 5 stars if I stayed there 20 years ago. That’s my only complaints about it. Must have been amazing when it first opened. It needs modernization and to be brought back to its former glory. Besides that, it’s clean, beautiful layout, very cool that it had its own balcony. Great breakfast and excellent staff. The quality you get for the price is great.
Omar398556
Superior Room
Checked in Jul 2024
Solo travelers
271 Reviews
4.0/5
Very Good
Posted on Aug 24, 2024
The hotel is nice and staff are very friendly and very helpful.
Kanerge
Grand Deluxe Room
Checked in Jun 2024
Business travelers
7 Reviews
3.7/5
Posted on Jul 22, 2024
hot water wait more time service good
David Pekanto
Grand Deluxe Room
Checked in May 2022
Family
1 Reviews
4.2/5
Very Good
Posted on May 16, 2022
The hotel needs maintanence
wika_0683
Grand Deluxe Room
Checked in Apr 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 16, 2024
best view and ambience but unfortunately cleanliness is really lacking I hope my criticism can make the Puteri Hotel Hotel even better in the lobby bathroom the smell of urine is strong... in the villa's bathroom there is a cigarette butt, probably a former cleaning room employee, the room smells of damp, the terrace has not been swept, there are used cutlery that have not been taken, tissue, and the grass and plants around the room are poorly maintained
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Guest User
Grand Deluxe Room
Checked in Apr 2024
Family
17 Reviews
4.0/5
Very Good
Posted on Apr 24, 2024
The room is probably older, the facilities are so-so, and the overall environment is very good. It's about 20 minutes' drive from the top of the volcano. The only thing I'm very dissatisfied about is that it was already past 12 noon when I arrived on the day of check-in. I asked the front desk to look at the room. Is it empty? If so, can I check in early? The front desk didn’t even move. They just said it must be after two o’clock.
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wahyudwi
Superior Room
Checked in Aug 2024
Couples
2 Reviews
4.2/5
Very Good
Posted on Aug 4, 2024
Actually, everything was ok, it's just that when there was an event there, the sound from the sound system came into the room and was quite annoying. The wifi speed is not good, the TV is not yet a smart TV, the breakfast has a variety of menus and the taste is really good, the staff is also friendly from the middle school security inside.
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Guest User
Deluxe Garden Twin Room
Checked in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is clean, the breakfast is complete, there is a kids corner and for children's food there are Yupi candies, donuts, marshmallows. My child likes it. The swimming pool is large, clean and there is a hot tub. There are houses for rabbits and deer. Children's play area. Friendly service. Highly recommended.
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Christ Lee
Superior Room
Checked in Jun 2024
Travel with friends
34 Reviews
4.0/5
Very Good
Posted on Jun 26, 2024
Generally speaking, the room is not very good. The environment is OK.
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Guest User
Grand Deluxe Room
Checked in Jun 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2023
Ok, the breakfast is also delicious, I recommend this application, it's also very good, the price is competitive, just great
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Daryanto
Superior Flat Room
Checked in Apr 2023
Family
1 Reviews
3.7/5
Posted on Jun 13, 2023
To check in, it's quite a long wait and the room is a bit damp
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Mabel1010
Suite
Checked in Feb 2022
Solo travelers
50 Reviews
4.0/5
Very Good
Posted on Feb 14, 2022
The hotel is located in the middle of the mountain, with a good environment. It is close to the farm and strawberry picking garden. The shortcomings are old decoration, backward facilities, limited hot water supply time, and I feel that it is not the best choice.
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ShayShahi
Checked in Aug 2024
Couples
3.0/5
Posted on Aug 22, 2024
Staffs are great, friendly and approachable. Room is not bad. Weather over here is perfect. However, the animals area is unsightly, they look unhappy, and feels like been tortured. Especially the deer that's wounded. Release him. Stop abusing animals for your entertainment.
Response from Property: Dear Guest, Warmest Greetings from Puteri Gunung Hotel, Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests. We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel. Sincerely, Management Puteri Gunung Hotel
Guest User
Checked in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 22, 2024
We stay here 2 Nights, The Hotel was fine and the breakfast just OK, But i wanna highlight the manager "Mr Windo" He was really know what he doing there and who was dealing with. We have problem in the room at the first day on our vacation but he give us more than solution, Five Star for him