I recently completed a three-night stay at this Hampton Inn. The Hilton chain is my go-to because I usually know exactly what to expect. Check in was smooth. I was assigned the room I had selected, a King Studio Suite on the north side of the 4th floor. A previous stay taught me that the south side has a lot of traffic noise. My room’s temperature was noticeably warmer than the hall temperature. I mentioned this to the desk clerk who assured me I just needed to adjust the thermostat. Several hours later, the temp hadn’t budged, and I had to change rooms. To get a room on the quiet side of the hotel, I was downgraded to a regular room with two queen beds. This room smelled of old carpet and wet dog, but the AC worked. The bed was comfortable. I made the mistake of glancing behind the nightstand while untangling the phone cord and saw the litter and coating of dirt. Thick dust was present on the air return in the bathroom. A fair amount of mold/mildew was also visible on the bath walls. There is no daily housekeeping, which is OK. They should leave an extra box of tissues, a couple of garbage bags and enough coffee for the entire stay. The hotel is short staffed. The desk clerk was tripling as manager and maintenance person. The breakfast host was very friendly & attentive. The parking lot is not well lit. Trees are overgrown and hang down over the parking spaces. There is a spray of broken glass on the asphalt in one area – never a good sign. I was traveling for business, and I cannot recommend this hotel. I will not stay here again. There is dire need of a deep cleaning. The remodeling mentioned in some previous reviews is nowhere to be found.
6 Reviews