Crowne Plaza Lanzhou

The hotel service is very good. Xiao Su from the concierge department took me to see the room and carefully introduced the room and Lanzhou's food street. The front desk was also very enthusiastic. The leaf shape of the piano in the lobby is also very unique. Lanzhou is developing very well now.

Because of the recent popularity of "Lan Hatton" in Gansu, I came to Lan alone for the first time. As soon as I stepped into the hotel front desk, I drank the warmth sent by the duty manager, Manager Wei - the local hot winter fruit soup, which made me feel warm in a strange city. Then I met the front desk Yao Shuhui who warmly and sweetly checked me in. Because it was my first time in Lanzhou and I was unfamiliar with the place, I asked about the local food and the way to "Lan Hatton". The staff member Xu Wenhu patiently recommended food and location to me, and also gave me a map for guests provided by the hotel, and helped me enter the location on the navigation so that I could see it at a glance. You can see the Yellow River at a glance when you enter the room, and the night view at night is really great. I can also clearly feel the enthusiasm of the staff when I check out today. The concierge brothers are also enthusiastic to help with the luggage, which makes me feel very cordial! There are Gansu-style fruits as soon as you enter the hotel, and the ginkgo leaf decorations in the lobby feel very creative-"Silver for you", three lives with apricots! I have time to prepare to come and experience it in summer!

The hotel's service is very considerate. There were many people checking in that day. The front desk upgraded the room considerately. Zhang Nan and Xiao Xu were very patient and helped me change the direction of the room. I felt the warmth of home. As a result, my mother's mobile phone fell into the original room when I changed rooms. Miss Wei Caixia also helped to deliver it. Thank you!!! The service of Crown is really amazing The hotel environment is elegant, giving people a quiet and comfortable feeling. The room is spacious and bright, the layout is exquisite, and the details reflect the hotel's care.

The environment and price are OK, the hygiene is clean, and Xiao Su in the executive lounge is attentive and enthusiastic with a good attitude. I will stay here again next time.

It was a very pleasant stay, so I have a better impression of Lanzhou. The hotel is clean, bright, comfortable and warm. The location is also very good, and it is convenient to travel. There are many restaurants nearby, and you can choose your budget. Ms. Qu Ying at the front desk of the hotel is professional and friendly. She knows that I am staying alone and gave reasonable suggestions and room arrangements. The only shortcoming is that the drain of the bathtub in the room is not sealed enough, but the disadvantages are not enough, and I believe it will be improved. I hope to have the opportunity to stay again and recommend it!