Guest User
March 30, 2025
Service: The hotel is very comfortable to stay in, and the facilities and equipment are also complete. The takeaways ordered are all delivered to the room by robots. There are many delicious foods next to the hotel, and the waiters are all very enthusiastic. The concierge Xiao Ma and Xiao Su helped me pull my luggage and provided thoughtful service and directed us to the shortcut. In the evening, they also sent fruit to the room, which was really thoughtful. The front desk lady sent two bottles of free mineral water when I checked out in the morning. The concierge Xiao Ma also helped me take my luggage to the car. Hygiene: The hotel service is very considerate and attentive, the room is warmly decorated, and it is very comfortable to sleep. The disposable items in the bathroom are all disinfected and individually packaged. The area is also large, and it is very quiet to rest. In short, the hygiene is impeccable. It is really clean. I didn’t even use the disposable bed quilt I brought with me. The service is on call! You can also store your luggage when you check out, which is great! Environment: The environment is rated 5 points! The decoration is very tasteful. The room arranged by the front desk can see the night view of the Yellow River. It is very quiet at night, providing us with a very quiet resting space. The room is well-oriented and full of sunshine. You can also bask in the sun at noon, which feels very healing. The night view is also invincible! At the Crowne Plaza Lanzhou, I felt the perfect combination of high-quality service and comfortable environment. I sincerely recommend it to my friends.
Facilities: I was impressed by the accommodation experience at the Crowne Plaza Lanzhou, and the service was thoughtful. The surrounding supporting facilities are complete, and catering and entertainment are all available. The internal facilities of the room are great, including air conditioning, water heaters, etc., and it also provides smart projection with clear and fast Internet speed. In short, this stay experience made me feel the warmth of home, and the hotel's facilities and services are great.
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