Explore Other Travelers Reviews of Lanham Hotels

Days Inn by Wyndham Lanham Washington DC
3.7/5101 Reviews
I usually stay at Marriott or Hilton Hotel, but in trying to be at close proximity to family, I decided to stay at this hotel, the biggest mistake. On Wednesday, July 20, I was startled by a loud noise, drilling and pounding. I tried to contact the front office to speak to the manager, but the phone was busy. I heard the door handle shake, and then someone opened the door, despite the 'Do Not Disturb' sign that was placed outside the door. A worker came inside and said that he needed to change the lock. Appalled at how the worker invaded my privacy, I went to the front desk to speak to a manager, and met other guests there complaining about the same issues. At one point the manager was loud, boisterous, and argumentative . I complained to the manager that the worker intruded into my room, and that he should have informed the guest about upcoming maintenance. I was unaware that locks were scheduled to be replaced. At no time, even during reservation, or checked-in, was I informed about the maintenance schedule of the day. I attempted to explain to the manager, that I'm a military veteran who suffers with tinnitus, and I try to avoid high pitch piercing sounds. After listing all of my concerns to the manager, he literally said I don't care, and walked away. I was forced to stay outside of my hotel room, until maintenance of all the rooms on the first floor where I stayed were completed. WHAT A NIGHTMARE ...THAT'S NOT HOW YOU TREAT YOUR HOTEL GUESTS. I would NEVER stay at this hotel again!!!!

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