Hotels near Levy Shopping Mall, Lusaka

The service is amiable; the location is convenient, the setting is general， and Breakfast was good.

Stayed here for 2 nights while in Lusaka. The location is in the center, it is very convenient to go to Levy Mall, banks, government offices, etc. Great lobby and restaurant (tried the lamb stew). The rooms are on the small side and could use a little more decor, but overall ok. The hallway carpets were stained and needed replacing. The staff were very friendly and helpful in getting around Lusaka.

The Taj as usual didn't disappoint. It's a great venue with all the facilities that you could want. Great value when compared to other venues that don't have the range of facilities and service that you get there. Definitely top of the list when in Lusaka!

Bed sheets and towels always clean, the room was well kept always at the same time. During rain the umbrellas from the hotel became quite useful and I was allowed to carry it with me to the office. Staff are quite friendly and caring. I mostly felt at home with the good service from smiling staff in the restaurant during breakfast.

I can't say enough good things about this hotel. They have done an amazing job from top to bottom. No detail has been overlooked. Beautiful hotel in a beautiful location and still set yourself miles apart with an amazing staff and wonderful service. Form the moment i arrived,I was made to feel special. Everyone had a smile on their face and did everything they could to make me feel welcome. the hotel employee, Nadeen, Sidney ,Gift, more of the name i didn't recall all are morvoluse. The rooms are comfortable and incredibly well designed. I stayed in room 6011, which has one of the two balconies in the hotel and from which you can see out facing the the mall. anything you need is a quick phone call away. Or you can just pop your head outside and ask someone at the restaurant for help...there are no shortage of willing participants. As I said, I cannot say enough and could go on forever. If you want to know more, please just message me. I am happy to go into much greater detail. But the bottom line - I recommend this hotel without reservation...to anyone...go as much as you possibly can.

The room is the standard of Vienna in China. The service staff needs to be improved. She only cleaned once every three days and hung the old towels back. It's a bit speechless. If there is one more person staying, breakfast will be charged 20 US dollars. It's not worth 20 RMB. The only big advantage is that the room is for smoking.

Breakfast was average and environment was ok. There is a 24-hour convenience store near the gas station next to it. It is too difficult to find a convenience store in Lusaka. In a business district, you can go to the supermarket to buy something during the day.

The service is in place, the staff are friendly and friendly, but there are mosquitoes in some rooms, and the hot water supply is insufficient. The bathtub is half filled with water and there is basically no hot water. The air conditioner is noisy. The breakfast is good

Facilities: Facilities are complete Hygiene: clean and hygienic Environment: There are many greenery, suitable for tourism and business Convenient business travel and convenient transportation. There is breakfast and office is very convenient. Continue to choose here next time on business trip!

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.