I'm so disappointed with this hotel. My daughter was having surgery so I booked a 2 bedroom suite with full kitchen expecting to have a fully stocked kitchen. Cabinets were EMPTY. Few plates in the dishwasher , no cookware, no mugs. Really? I called the front desk who in turn had the manager call me.. the next day, who then told me”that's not a possibility”, then the house keeping manager called me ...again the NEXT day and said that she was not on site the day before. SO? House keeping never showed up, ever, even after calling me. I asked for them to come and unload the dishwasher and stock everything. They NEVER showed up. No toilet paper except for the half roll when we arrived, no soap in the kitchen, no way to wash dishes, no dish washing detergent, no towels in the kitchen, Nothing Nada. 2 remote controls for three TVs. Then to top it off the walls were paper thin and I was woken up by a foreigner next door talking so loudly that I had to call the front desk. This is not motel 6 ... or is it? When I checked out the manager still did not apologize. This is unacceptable. You pay for three nights, expect what is advertised, don't get it and then they don't even apologize or try to rectify it. So disappointing. Please GM talk to your hotel manager and house keeping manager and get them to do their jobs, Do NOT stay here. There were SOOOO Many other options. I'm so mad at myself for not believing the other reviews.
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