GGuest UserBooked two rooms here for a family 2 night pre-cruise stay. It started off well, with a fast pickup by their free airport shuttle to the hotel. However, that glow didn't last when I reached the front desk. The person working there was neither friendly nor helpful and took quite awhile for checking in at 9:00 pm when they weren't busy. One of the rooms was as expected for a typical Hyatt Place layout. The other room was at the end of the floor and was an odd-shaded L-configuration, that appeared to have less square footage than the other room, even though they were both the same price. However, the rooms were clean, if dated, as other reviews have noted. While the A/C is loud, it is certainly efficient, as several times I had to turn it down because the room was too cold. While there is a small fridge, there is no safe, unfortunately, which I always find troubling for any hotel property. The included breakfast, although basic, was still decent and appreciated at this price point. There is also a nice outdoor patio for eating. The pool is small, but at least they have one and some decent lounge chairs. I also found some other staff at the front desk who were more helpful the next day. I would consider staying here again if the need arises and the price is reasonable.
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