Hotels near Ponce de Leon Park, Punta Gorda

I am responsible for booking hotels for my employees, and I highly recommend this hotel. The staff is amazing, and Michele at the front desk is particularly helpful. She is friendly, knowledgeable, and always goes above and beyond to ensure that our business needs are met. I appreciate her assistance in providing special rates for our company. Thank you for your excellent service!

Hotel was conveniently located to airport, several restaurants, Walmart and very clean and comfortable. I read several bad reviews and had second thoughts but glad I gave it a chance. My room was on the second floor. Would stay there again.

The staff was fantastic, from check in to check out. Rooms are clean and spacious. There was a nice assortment of breakfast items. The bar was convenient, we did carry out one night and bought drinks at the bar. I had one small issue with the sofa in the room, it is very uncomfortable, I know it is a sofa bed, but the back was too low. The only other thing that would make this place nicer would be a canopy at the entrance so guests could unload and load their vehicles without getting wet when it rains. Not our first time there and we will be back.

I finally had a few days off work and wanted to plan a mini vacation. I have been to the Sheraton Four Points for events in the past and decided to select this hotel for my getaway. I first want to congratulate the GM, Craig Holt on his amazing team! He obviously leads by example. My experience from check-in to check-out was flawless. The Front Desk team was cheerful and informative. We spent time at the restaurant, pool, lobby bar, and the outside bar which had music and amazing appetizers. We also saw beautiful fireworks over the Peace River during our stay. I would recommend this property for one night or 2 weeks. I know, I will be back. See you soon.

My girl friend and I stayed at this location on Sunday, March 7. In booking the room Shannon at the front desk was most helpful and personable. The room was clean with many amenities. However when we came down stairs the next morning the breakfast was much below pare. There was no coffee available, no toast or bagels, and the only fruit was several apples and 2 bananas that were several days old. The staff has to brew coffee since they could not get the machine to work. There were only 6 or 7 small boxes of cereal which were gone within 10 minutes of our arrival to the area. I realize restrictions are in place as a result of Covid, but this breakfast selection was small at best. The staff kept telling folks that complained that the ”truck comes tomorrow” whatever that means. Management had to know that food selection would be low, so they could have planned adequately. We were disappointed since I have stayed at this chain previously and have always been pleased with the experience.

We stayed here in 2021 - decent price, great location, but had some issues. Gave it a try this year and it has really gotten worse. Where do I begin. We checked in and got a pretty good room on the 5th floor. First thing we noticed was when you flushed the toilet and made a horrible sound that went on for about 3 or 4 minutes. We reported this immediately to the front desk and were told someone to take care of it. That never happened. I ended up fixing myself which lasted about 2 days and on the final night we were still dealing with a screaming toilet. Which meant you couldn't flush it during the evening or you would wake up somewhere. we were told if we need anything to call from the room. The phone in the room did not work. I'm pretty sure this is a violation of a fire code. The room needed cleaning, in fact the whole hotel needs a good cleaning. We had no cleaning service the entire three nights four days we stayed. We were told if you wanted clean towels or anything to go to the front desk. Half the time there was no one at the front desk and you had to look around for anything you wanted. They had no refills on cups, tissues, most things. The daily included breakfast got worse with each day. To call this breakfast is kind of a misnomer. One morning the coffee tasted like literally water run through dirty socks. When we reported these things to the front desk we kind of got a shrug and ”oh well, that's the way it is” kind of thing. When I asked to speak to a manager, I was told someone would call me. That was 2 days ago. Aside from the location and a pretty good view, the hotel is more than disappointing. I got a good price on it but frankly looking back I would have paid more for a decent experience. As my wife put it, we would have had a better experience staying home, drinking our own coffee, and hanging out by our pool - the service and amenities are better. We always enjoy the Punta Gorda area and the people, this hotel not so much .