Hotels near MLS National Soccer Hall Of Fame, Frisco

Kara is absolutely perfect. When it comes to customer service she made me feel like I was at home and I greatly appreciate her. She’s one of the best staff here. I came from New York and I was expecting a package and she was looking out for it. She reached out to me direct and I really appreciate her customer service. I highly recommend come in here.

The maintenance staff are amazing and friendly. The front desk person was rude and had a smart comment. The first room I was given the bathroom smelled like urine. I went back downstairs and asked her for another room. She seemed frustrated but assigned me another room. Didn’t tell me where the room was located until I got ready to get on the elevator. I arrived at the second room. It was small, smelly carpet and the room was right by three chairs in which if someone sat there they could look in the room. I was very uncomfortable with the room. I then went to the front desk again, apologized and asked if she had another room available. She huffed and with a frustrating tone said “what is wrong with this room I told her I wasn’t comfortable with it and wanted just to get some rest. She then asked have you used the room. I asked her for clarification on her question and at that point she nastily stated “I need to know if you’ve used the room so I can have it cleaned. I replied “Yes, I washed my hands. I then stated to her “you don’t have to be nasty. I don’t have a nasty tone with you. She then replied “I will give you this last room but if you don’t like this one I will give you a refund and you can go to another hotel.” The third room was much better than the first two I thanked her and informed her the room was great because I didn’t have to be as discourteous in my behavior as she has been to me. It’s not only what you say but how you say it. If it weren’t for the fact that someone else had funded this I would have asked for a refund at that point and walked out. Never in all of my years of staying in hotels have I experienced such rudeness. I will NOT be returning to this hotel.

When the worst thing you can describe about a hotel stay is the sounds the elevator makes, you know you’ve found a great place to stay. The location, staff, rooms, service were all wonderful. Rooms were fresh and not time worn. Beds were very comfy. Space and organization were ideal. The employees were super friendly and helpful - quite customer-oriented. Breakfast area was well-tended and items replenished often. Pool area nice and supplied with towels. Wide variety of places to eat nearby and access was easy. I would most definitely recommend!

During the stay in Coivd, I went to ayass for testing. The hotel has disinfection certification and all aspects of cleanliness are very good. Take a taxi to the test site for 8 dollars and 9 minutes, from the airport to the airport for about 70 dollars, to the airport for about 40 dollars, the journey takes half an hour to 40 minutes. Parking is free. If breakfast is not included, it is 12.95➕tax. There is a Sam moon center next to an adult who buys a lot and eats a lot. If you like Korean food, Breaker Korean can recommend .

The room is clean, the price is reasonable, the facilities are complete, the service is good.

The room and bathroom were extremely clean. The decor was modern. The beds were very comfortable. Price was excellent for all the amenities included. They have an adult mixer which was fabulous!! The pool and jacuzzi were working. The rooftop views were amazing. The staff was genuinely nice and answered all my questions. Will definitely stay here again!!!

Always enjoy staying at Hotel Indigo properties. Frisco staff is great. Room is very cool, as always. Their pet-friendly status is a bonus. Our stay was enhanced by Talia in the restaurant area…what a breath of fresh air during these times. Talia should be cloned for every hotel in the country!

Ok, the water is free, the snacks have to collect money, all in the hotel lobby. There are no facilities in the room, and you have to bring everything yourself. But it is just a convenient hotel, and there is nothing to expect.

Nice looking and functional hotel. I think this hotel could exceed expectations if a few things were added/changed. 1. The a/c throughout the hotel and in the rooms/bathrooms should be lowered tremendously. Especially in the warmer times of the year. 2. The parking garage should have some attachment to the hotel or at least make self parking free for guests. 3. It would be nice if the hotel had a pool for kids or guests to utilize. Otherwise, it was a nice hotel with a nice bar/lobby

It was good definitely using Trip.com again. Very fast booking and very friendly