Hotels near Manchester Music Hall, Lexington

We stayed here for three days this week. The location is really hard to get to as you have to drive thru a fancy hotel's parking lot to get down to it. It is very dirty looking from the outside. When I entered I asked to see the room prior to checking in and I was told they had taken out the bushes and the shutters to start painting outside. When I inspected the room, it was one of the newer remodeled rooms but you could still tell it was old as there were still holes in the walls where paint had chipped and they just pained over the top of it. The lighting in the parking lot was very minimal so not a place I wanted to be after dark. They were big rooms. The TVs were smaller and the beds were just OK, since it was a newer room the mattresses were quite firm. The shower worked great and we didn't see any bugs while we were there. The breakfast was the worst and we ended up skipping the breakfast as there was no waffle maker and the coffee I had tasted like dirt. There is a Dunkin Donout two blocks down!!! Once when going down to the lobby, the elevator stopped on third floor and the workers doing the remodeling had beer in their hands and a case of beer. The ice machine was broken. They did clean the room pretty well each day but due to the condition of the rest of the hotel and the breakfast I would not recommend it and I won't stay there again.

Friendly staff. Clean room! If i needed anything i called the front desk a d they brought it to my room. Staff had ob mask and felt safe in my room and good channel selection. So glad i came here will be returning for sure. Thank u

Good decent place for the night wish they had a breakfast or something and housekeeping that don't speak English and they need spray for bugs every now and then but I'll be back if I'm in the area and I went without TV the whole night because remote was messed up

This is a clean pet friendly hotel close to the highway. Our room was spacious and very clean. The staff we met, Joyce and Kim were so friendly and sweet. They truly made you feel welcome and at home. We will definitely stay there again if we pass through Lexington. Thank you everyone for giving us such a nice experience.

The hotel is very close to the airport, everything should be available, the facilities and equipment are perfect, the hotel rooms are relatively old, the others are good, the service is also very good, is a good choice

This is a very nice hotel. We use it a lot when traveling to Ohio. The rooms are spacious and the beds are comfy. The bathrooms are a bit tired with tubs instead of the newer step-in showers and the toilets are very low to the ground. The front desk staff are always polite and very helpful. We ask for specifics when staying, and they are always so accommodating.

Don't let their website fool you! Extended Stay America promotes itself as a home away from home, but that was not my experience. My family and I stayed here for seven days during a move while we were waiting for our new home to be ready, and our expectations were that we would reasonably be able to go about business as usual. The accomodations advertised were spacious rooms, a fully-equipped kitchenette with a stove, microwave, coffee maker, and refrigerator, and all the other necessities like plates and silverware. While the rooms (a suite and a studio) were somewhat comfortable, we had to buy our own coffee maker because there was a waiting list to get one. After buying groceries for the week, we found out that our fridge was broken. They replaced it as soon as we told them, but we'd already lost most of our refrigerated groceries. And it wasn't long before we found out that the fridge in the other room was broken too. In addition, we had to ask for the utensils and plates that were advertised as amenities, most of which they did not have, so we had to buy paper plates, utensils, and cups. Everything was scarce. By the Wednesday of our stay, we ran out of toilet paper in our room and found that the hotel was also out of toilet paper. They wouldn't get a truck until the next day. I'm not sure how this jibes with the Americans with Disabilities Act, but there is no elevator except for an unsheltered wheel chair elevator just outside the front door. There's a spiral staircase leading to the third floor that I'm sure the elderly would struggle with. While every staff member I spoke to was nice, they seemed exasperated ever time we asked for something that should have already been available to us in our room. Not one of them wore their masks consistently or correctly, so I can't imagine they're doing much to discourage the spread of Covid-19. I can definitely say that should I ever be in this position again, Extended Stay America will not be on my list of options. $1,180 is far too high a price to pay for such a poor experience when I can book an Airbnb with more amenities for far less.

Cozy, comfortable and delightful hotel! The rooms are spacious and the bed was amazingly comfortable! Loved the kellly green/black and white decor! The restaurant had the BEST breakfast! I hope to stay here again if ever in the area. I was super excited to hear they are actually opening this same hotel in other cities.

Absolutely loved this hotel!!! Not sure why it has such a low star. Very clean. Very professional environment. I had the deluxe king suite and it was very nice. Comfortable bed. Only 2 things was I expected it to have a jacuzzi being the king suite and the shower (no tub) was a joke. It had no water pressure like barley even a dribble. Worst shower I have ever used.

We have stayed here twice a year for the last several years. This Residence Inn continues to be very well run and gets better with each visit. Our two bedroom suite was in perfect condition. The kitchen had recently received a new supply of dishes, silverware and, I think, pots and pans. The stove and refrigerator were new as well. The only thing I think that could be improved is the comfort of the sofa and single chair. Both are a bit hard. But that is a corporate problem. We didn't have time for breakfast though I checked out the offerings. It all looked good. The front desk staff was friendly and waiting with our room keys as soon as we told them our name. Couldn't have asked for a better experience. We'll be back again in January.