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4.4/5
Excellent
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
MMd HumayunDuring my week-long stay at Hi New York hostel from December 14th to 21st, I found the overall experience to be quite enjoyable. The check-in process was seamless, thanks to the ever-present front desk staff who were helpful and efficient, ensuring a smooth start to my stay
The proximity of the canteen and cafeteria next to the reception area added to the convenience. The cafeteria offered a delightful selection of freshly baked goods and various beverages, making it a pleasant spot to unwind.
While I explored nearby Bodegas for budget-friendly groceries, the hostel's public kitchen became my go-to for preparing breakfast and dinner. Although the communal kitchen occasionally suffered from post-use neglect, the dedicated hostel staff ensured it remained clean and well-equipped.
The cleanliness of the shared facilities extended to the toilets, which were consistently well-maintained and stocked with amenities. This attention to hygiene contributed significantly to a positive overall experience.
Despite booking a bed in a 12-bed room, I was pleasantly surprised by the spaciousness and the daily cleaning routine carried out by the diligent hostel staff.
Adding to the positive experience, the Hi New York hostel's location proved to be exceptionally convenient for exploring major destinations. The hostel's close proximity to a subway station, just a 2-minute walk away, made traveling around the city a breeze. This accessibility enhanced the overall convenience of my stay, allowing me to easily reach and explore various attractions without any hassle. The strategic location near the subway station was undoubtedly a valuable asset for anyone looking to make the most of their time in the city.
In essence, Hi New York hostel provided a comfortable and budget-friendly accommodation option with its friendly staff, convenient amenities, and well-maintained communal spaces. My stay was marked by a harmonious balance of affordability and quality service.
GGuest UserIt’s in a great spot in the city. Super close to walk anywhere, check in can be done at any time, and the room was so comfortable and dark without noise, it couldn’t have been better! Yes the elevators get very busy for sure specially around morning and check out time. It’s only got 2 so that’s why. Other than that, loved it.
BBINBINExcept for an extra charge of $ 49 per person per day of the resort fee, this is not acceptable, and I hope to cancel it.
Good location, same building with park central. Manhattan club
Newly renovated, but the toilet and bathroom in the room are too small, only half the size of the Manhattan club
Breakfast was generous and dinner was negligible,
Opposite diagonally is Carnegie Hall, the subway station is right out, walk 10 minutes to times square 5 minutes to central park
15 minutes by subway to Wall Street,
If you can cancel the resort fee. I will book this hotel every time I go
Otherwise, I would still choose Manhattan club
帅帅哥NomadLocation is good if you want to stay close to Times Square. Their fridge was not working but they immediately send one when I complained. Elevator is okay, doesn’t bounce.
GGuest UserGreat location. But the service standards absolutely disappointed.
In room telephone was not working and despite repeated complaints it was not repaired through my stay of 4 nights. So basically we had to go down all the way to reception every time we wanted something at the room. From toiletries to food to water. Even the front desk as well as the duty manager simply expressed inability to do anything about it
Initially even some of the lights in the room were not working.
Clearly one of the worst stays of my life at a big brand hotel
All in all a big disappointment
MmelI really like the Sheraton Hotel, this place is really very satisfying, highly recommend for a relaxing holiday, the service is quite good and friendly and very clean, and complete equipment will not disappoint
GGuest UserThe West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.
AAshley NicoleThe hotel is in an excellent location. It’s very easy to get around by walking or hopping on the metro. The hotel staff were very kind and helpful, but the hotel itself is in need of renovations (as other reviews have stated). If the hotel were to make those renovations I would stay again.
MMisti WallerWe get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough.
Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.
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