Hotels near Longleaf Trace, Hattiesburg

I stopped here for the night on my way to Key West FL. I had stayed here before on a similar trip. Just from the start I was greeted by Skylar, I believe was her name. She was friendly and attentive. She was also training another staff member also with a nice personality. The room was spotless and rates were reasonable. I will definitely stay there again on my return.

Beautiful on the outside, a little worn and tired on the inside. Overall stay was good. There were several restaurants, fast foods and convenience store with gas pumps in walking distance. On a cul -da- sac with several other name brand hotels

I was so impressed with the customer service at this hotel, it far surpasses any hotel I've stayed at in a very long time. The day before my arrival they called me to let me know the elevator wasn't working and may not be repaired by the time I arrived and gave me the option of canceling but I was so impressed that they actually called me I told them I would stay anyway. I'm very glad we did, while the hotel is a bit older and showing some small signs of wear there were a lot of updates to the room and it was very clean, the bed was very comfortable, fluffy pillows, nice large flat screen TV. After I checked in I received a text saying if there was anything at all I needed to make my stay better to just let them know. I have never had a hotel contact me after the check in at the desk to say this. Their sign says they may be small but they have excellent customer service and they do! I definitely would recommend staying there, great value and service!

This hotel is very clean. We stopped on our way to our vacation destination, and we liked it enough to book again on our way back home. Both times I called the front desk on the day of our arrival and asked for a room in a specific location, and both times the receptionist was very kind, and helpful, and made sure my request was accommodated. We ate breakfast at the hotel each morning before we left, and the breakfast variety was outstanding, and well stocked. Jennette was the one handling breakfast both mornings we were there and she has the absolute kindest personality, and makes you feel very welcomed. She's a delight to talk with also, if you get a chance. The tables, and floors, and food areas were kept clean through breakfast. My son was very happy with the pancake machine, and ended up going back for seconds. The rooms were quiet and the beds and sheets were very comfortable. And I really like how the blackout curtain is designed so that there is very little light leakage. The room had multiple lighting options so you can have a child go to sleep earlier and not have that side of the room lit up, which was very nice for us. We would definitely stay here again in the future if we were coming through again.

I was charged for a night after I cancelled PER THE POLICY within the grace period. I attached photos of the cancellation policy and the a screen shot of my cancellation email. I called once the payment posted to get the charge reversed and have been given the run around ever since. After 2 or 3 calls I finally got a return call from the GM on 12/18 who said she was unaware… this was an easy fix… she didn’t know why it wasn’t handled, etc. After she found out I was a manager at one time for both Hilton and Marriott, she even jokingly asked me to come work for her because she needed help. After reading these reviews, I see why. She assured me the refund would be issued but it would a take a few days. So I waited until after Christmas. The refund never came, so I called the hotel again and Bella (front desk agent I assume) made up a lie about the reservation being “locked out” because too much time had passed. I told her this is not a thing. I have been told everything from you cancelled too late (which I did not as you can see from the photos) to the refund is on the way (I was told this by Bella on one occasion. Then I asked for an updated folio which I never got and once by the GM), to now a made up story about “too much time has passed.” I called corporate and she agreed that “too much time has passed so it is locked” is not a thing. Corporate escalated it to her boss because the property REFUSES to issue the refund. What a circus of a hotel. Buyer beware. I am still awaiting my refund and hopefully corporate Marriott does their part and keeps their promise to get this fixed.

The only reason I’m giving it 4 star because I can definitely hear people in the rooms around mine. Overall it’s a very nice hotel. The staff is friendly and help solved problems that occurred. Gym is well equipped and I love the all day coffee!

After 2 attempts, we finally located this hotel. We were advised when booking that while the address is 119 Grand Avenue, for GPS we should use either 100 Lundy Lane or 204 North 40th Avenue. The Lundy Lane address was a bust, so I tried the 40th Avenue address and it worked well, and we would have seen the building immediately had we used this address first. My wife and I were tired on arrival here after a long day on the road, and we were welcomed by a very friendly staffer who checked us in quickly. We got settled in our comfortable room. In the elevator, we noticed an ad for a good-looking burger available at the bar in the lobby for dinner, so we thought we'd eat in, rather than go out again. We went down to the lobby to the bar and, even though the signs said dinner began at 5:00, there was no one there a bit after the hour. So, we left and patronized a local restaurant instead. Upon returning to the hotel, we notice the bar was open now, and we saw a staffer behind the bar; I had seen her in the hotel office area when we checked in, so she was just not attentive to the posted opening time. The lobby was filled by members of a sports team when we returned, and we assumed it would be a noisy night. We did hear some loud talking/giggling by a couple of young women across the hall from our room early in the evening, but we heard no noise at all overnight. The room was clean and comfortable. I had missed the fact that this hotel did not offer a complementary breakfast (I have to really check this detail on the Marriott Bonvoy website, as complementary breakfast varies by brand and sometimes within the brand); there were breakfast items available for purchase at the lobby bar. We checked out instead and picked up a couple of quick fast food breakfast items before we hit the road. We had a good experience here and recommend it.

We booked 2 rooms for 2 nights at the Residence Inn Hattiesburg to attend a wedding. This is a 5 star review specifically because of the hospitality and kindness re received from all of the employees we encountered. Each person greeted us with a smile and a “can do” attitude! Tamike Dantzler - assistant manager, placed us exactly where we wanted to be — in rooms across from each other on top (3rd) floor. The rooms were very clean. Everything was in good working order. It was very quiet. We all slept well. Breakfast was fantastic! I was able to pick up excellent, fresh coffee around 5 am each morning. The food was probably the best I’ve ever had at a Residence Inn breakfast, including a variety of hot foods. The grits were very hot and tasty. Very fresh bananas & oranges were plentiful. Lisa Lofton had it all ready early each day and greeted us warmly each morning. Shannon on night shift was already prepping for breakfast giving the food service staff a head start when I came down for coffee each morning. Alnora Haynes and Antwan Martin were constantly in motion restocking items, clearing tables, and kindly assisting guests. These employees clearly enjoy their jobs! It’s really awesome to see such a great team working together and treating people with such kindness. Jennifer Peters was very helpful each day, answering questions about the local area. This is one of the few hotels we’ve stayed at recently that seems to have adequate housekeeping staff. When we returned to the hotel midday, we encountered multiple housekeeping staff briskly at work restocking and cleaning rooms. Our rooms had already been tidied by Jennifer D, who did an excellent job. This Residence Inn is an older property. It could use a refurbishment, but everything works well, even the equipment in the fitness room. If you prioritize cleanliness and excellent customer service over modern furnishings, the Residence Inn Hattiesburg is an excellent choice!

Very nice hotel. Friendly service. It was a great place for our ball team to stay. We enjoyed it. Very good food and convenient. Just walk downstairs to the restaurant. The beds were good and a good shower! You will enjoy staying here. This was our second time to stay.

We had to spend the night while traveling and this hotel was reasonably priced. The rooms are large and clean. The staff is friendly and breakfast is great!! It was nice enough that we booked a room again for the return trip and once again enjoyed our stay. It's not a fancy hotel but you get what you are willing to pay for and this hotel is priced right!