GGuest UserI’ve now stayed at almost every 21C hotel (I haven’t been to Iowa). Gets an overall five stars with some stronger points and some weaker points. Strong: the artwork this time around was poignant, the thought provoking, and cohesive. The restaurant and restaurant staff were outstanding (The Savoy, reviewed separately). Their room service was awesome too. The beds at 21C have always been comfy and I like their toiletry products. Weaker: The front desk staff was a mixed bag. Generally helpful and nice, but I was received more coolly here than some other places. Housekeeping. I 1000% understand we are still struggling with COVID and the economy and labor issues. And I don’t know who had my room previously, but there were several small shards of glass in the seating area, there was a pair of underwear behind the couch (which I didn’t touch and left there), and I somehow found a pair of dried up old contact lenses on the bedspread. Please note, the room was generally clean and well appointed, but the three things I mentioned were pretty big things. Also, if we aren’t going to go back to having minibars (which I’m fine with), can we have mini fridges in the rooms? I get you’re trying to up-sell room service, but I would just like to be able to chill my water or have something cool to drink without asking for a (too small) bucket of ice. Would stay again. The positive far outweighs the negative. Tip: no valet parking, but there is a garage across the street that charges 10 bucks a night.
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