Hotels near Greyhound Bus Terminal, St. Louis

This is the worst hotel experience I have ever had. There is no available breakfast as advertised. There is no restaurant as advertised; there is a printed menu in the bar but it was not serving. One of the reasons I was staying was for the breakfast as part of my IHG rewards perks. I was promised points for the lack of breakfast but was not given any. Looking at past reviews, breakfast has been gone for a long time despite the advertisement of it. Additionally, the parking garage instruction email gave the incorrect parking garage, which cost me money to exit to park in the correct one. The access to the correct parking garage was confusing. An address is not even given, just turning instructions, and access is via a bank lobby. There was no upgrade or perk given to Diamond members. In fact, this was so blatantly disregarded that I have no idea why anyone would spend big with loyalty at IHG. I was not allowed late check out, even by 30 minutes. I’ve never had such lack of accommodation when I told them I might run late. In fact, the evening staff told me “check out at 12 would be fine, but confirm with the morning staff” and the morning staff didn’t allow a minute past 11. The front desk had a single person working it which caused long lines at the desk. I was not offered any solution or refund for their errant instructions on the parking garage. The phone in the room did not work. Overall, what should’ve been a relaxing stay ended up with chaos. I should’ve read more reviews before booking. I still never got any of the points promised for the lack of breakfast but I am done dealing with this nightmare hotel.

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

The hotel is warm and inviting with an updated decor, and friendly staff. The rooms are large and well-appointed, and the breakfast eating area is spacious with many people using it in the evening to play board games or to simply sit and talk. The breakfast is nicely stocked with a variety of food ranging from waffles, sausage and eggs to oatmeal, yogurt, and cold cereal. The location cannot be beat as it is within walking distance of the zoo, science museum, and planetarium. If you’re an avid walker or runner, I cannot think of a better place to walk or run than the Forest Park trails. The hotel is centrally located, which means you can easily access the downtown area for the Gateway Arch, Old Courthouse, Cardinals baseball and Blues hockey. You can easily reach the heart of South and North St Louis within 10 minutes, and Lambert International Airport within 20 minutes. In addition to the restaurant’s breakfast offerings, they hotel also sells food and drink items near the front desk. There is a restaurant next door to the hotel; a Jimmy Johns (JJ) within a two minute walk of the hotel, and a Comet coffee shop within a two minute walk of the hotel. There is an IMO’s pizza within a five minute walk of the hotel, and I saw a new restaurant being built within a five minute walk of the hotel in the opposite direction of the IMO’s. I will return to St Louis in August, and I’ve already booked another reservation at this hotel for the August trip. In the past, I’ve stayed at quite a few St. Louis hotels, and some were downtown or near the airport. This hotel is my new “go to” hotel when I visit St. Louis.

It rained on the day we went, the rain stopped and there was a rainbow near the arch. It can be seen in the hotel room. The accommodation is good and the service is also very good. There are restaurants, supermarkets, pharmacies and side doors within 200 meters. Arches and the old court, you can take the subway in ten minutes, it is the subway, don't follow the Google map on the road lost ~ strongly recommend the sushi love on the main road, there is a 20-knife buffet, very good and delicious, right, Please bring your own slippers and toothbrush toothpaste. Many foreign hotels do not provide ~

A very nice hotel. Had not known that this hotel existed before we took a flyer on it. Very pleasent surprise. We wanted something close to the baseball stadium (easy walk of about 4 blocks) and with easy access by car as we drove up from down south. Service was very good and the hotel lobby, bar area (another plus) and the rooms were very pleasing to my wife. They had live music Friday night playing adjacent to the bar and after the game we settled in the lounge area for a few hours just relaxing. Only negative was that the lower floors were a bit noisy with street noise and in the future I will request a much higher floor. We will definatly go back!

This hotel is located inside of on older building. It appears that they tried to keep the exterior facade of the building and build a hotel inside of it. The elevators are a little rickety and don't always give you a warm fuzzy feeling. Our room overlooked a garbage filled alley way. There was NO place to park. I was told upon checking in that the valet lot was full so I have to find a place to park on the street. I am surprised that all of my tires and glass on the car were still there the next morning. When we got up for breakfast there weren't any small cups to use to get the right amount of batter in the waffle maker so people were using paper coffee cups and overflowing the waffle makers. The juice machine had 2 of the 4 types of juices out of order. The other types you had to press the button to dispense so hard it almost tilted the machine backwards. And after all that the juice would come out just a little, stop, then a little more, stop, a little more etc so it took a long time to fill up your glass. The packets of syrup for waffles were EXTREMELY hard to open to the point you almost needed to use some scissors. I definitely will not stay at this property again. If I could give it zero stars I would.

The room is very clean, the space is large, close to the University of St. Louis, near St. Louis, this hotel accounts for the top1 of Ctrip's best-selling hotel. After staying, it is indeed worthy of the name!

It should be unnecessary to praise what used to be normal expectations, but yet here we are. This hotel did not disappoint in any single way. Clean, freshly updated (or relatively new, I can't tell which). Staff is friendly. Rooms are spacious, well appointed, comfortable. The location is safe - isolated from really anything close by other than the clinic in the adjacent parking lot. Wish all hotels could be this on point and consistent with brand.

If a trip with kids is your reason for visiting St. Louis, you could do no better than to stay at the Four Seasons! In-room dining exists and here, it is fast , friendly, tasty and fun! The concierge, Tricia, is hugely helpful with options and opportunities ! And the rooftop pool makes the kids feel so welcomed! The waitstaff even found a way to bring two joyful 5 and 3 year olds watermelon—which was not on the menu! Combining the over-the-top views of the river, the railroad, and the Silver Rainbow (The Arch) with the personalized service the Four Seasons is famous for will always make it our number one choice!

A little far from the union station, it is hard to walk. But at the top, you can see the arches of St. Louis. The first floor lobby is open and free of charge, and the variety is not enough. It seems to have a gym but didn't go. The room is a little small, there is a refrigerator, but the outside door is actually painted like a drawer, which is nothing if it is not found.