Hotels near Chateau Montelena, Calistoga

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.

Stayed one night passing through on a 10 day road-trip. Loved just about everything about this place. I made an error in selecting dates for my reservation and realized it after the fact. Calling to get it corrected was extremely easy. Then, upon arriving and throughout our stay everything was perfect. Wish we could have stayed longer!

Personally think this four seasons is the ceiling of the Napa area hotel. Soon after the new opening, the facilities are very new and the hardware services are very good. The toiletries are LE LABO SANTAL33. The toothpaste is Marvis. The bathroom is implemented in a four seasons style. The bedding is as comfortable. The only downside is that the toilet is not smart and the slippers are average. The room complex is a bit like the American version of Banyan Tree. But it is more high-end than Banyan Tree. valet parking 28 knives per night. A bottle of sparkling wine and a mini cake for birthday. SPA is worth the experience. Quiet and safe. One bottle of the year 2013 wine from the Four Seasons Hotel will be served in the Vineyard View Room.

It’s been nearly 20 years since we first stayed at the Harvest Inn after getting engaged, which served as the perfect excuse to book an escape. The inn is perfectly located in St. Helena, an effortless distance from fabulous restaurants and incredible wineries. Surrounded by vineyards and gardens, the grounds feel like a hidden oasis, with two outdoor pools and a spa, sprawling lawns, and an exceptional restaurant on-site. We were warmly greeted at check-in by Selene, who was both charming and efficient. She welcomed and congratulated us, then expertly identified the optimal room to recreate our original experience. After grabbing a couple of impressively crafted cocktails at the bar to kick off our stay, we dropped our bags to the room, which blew us away. We enjoyed cheese and crackers with a glass of the complimentary bottle of wine in the living area, which had doors that opened to a deck equipped with a hot tub overlooking unending rows of stunning vineyards below the Mayacamas Range. After, we toured the estate and found a gorgeous cabana by one of the pools, where we swam and enjoyed the lovely afternoon. The accommodations were spacious and impeccably clean. The bathroom was huge, boasting a tub, double sinks, and shower with great water pressure. Fluffy towels and robes were bountiful. The plush king bed made for a very restful night’s sleep, and we appreciated the quiet surroundings, sleeping in and taking advantage of the noon checkout. Waking to that setting, relaxing in the hot tub, with birds flitting among the vines—not a bad way to start the day. Highly recommended. We can’t wait to return!

We had such a wonderful stay and experience at the Flamingo From check in to check out everyone do so helpful . We had a lovely breakfast in their dining room and both waitresses sour soup attentive Food was fabulous Decorating and atmosphere was top notch I will definitely stay here again

Worst hotel ever... I booked a room through *********** and cancelled my reservation less than 15 minutes later. Motel 6 had already charged my card and never cancelled the reservation on their end so they could charge me the $200. When I talked to the manager he assured me they had done everything necessary to facilitate my refund... never happened. Not to mention I had to call the hotel 4 or 5 times and left my number for a call back from the manager which never happened. The manager also said something like I booked a room that was non refundable even though on the booking cancellation policy it said I would be charged for 1 night and refunded the rest of my money after the hotel told me they would refund my total amount. So much unnecessary hassle for something soooo simple. Just refund my money... it's been 2 weeks and I haven't gotten anything but stress trying to work all this out. I also stayed here once before and their rooms were stinky, drink machines didn't work, staff wasn't very helpful at all, bugs on the wall, and a bunch of tweaker types hanging around.

Booked here last minute when we were not able to stay with family as planned. All the staff were extremely helpful and empathetic - we ended up really enjoying our stay here, even though it started as an emergency back-up plan. After a 12 hour flight and 2+ hour bus ride from SFO, the hotel shuttle picked us up at Sonoma Cty airport (driver Carlos was prompt and helpful with the bags). We were greeted at the front desk by Sandra and would like to praise her for her empathy and care. We were very tired and stressed out and she made us feel calm and welcome. The manager Erin was also extra helpful during our stay, asking if there was anything she could do to help us out. Our 3rd floor room was quiet and spacious. Although the decor is a little bit dated, everything was very clean and well-maintained. We slept well and were very comfortable. The hotel restaurant offered a nice breakfast (thanks also to the attentive breakfast attendant and friendly chef who were pleasant even at 6:30am), with either a buffet or cooked-to-order options. The food was above our expectations and there was plenty to choose from. They also offer lunch, dinner and drinks which is handy as there is not too much in the immediate area. There's also a convenience shop on premises for snacks as well as a free coffee/tea station. The area is quiet (office park and movie theater next door) and we didn't hear any noise from the airport. The free parking is well-lit and directly in front of the hotel. We didn't have a car for the first couple of days, but were able to get into downtown Santa Rosa using the SMART train. The station is only about 10 mins walk away and it's very cheap and convenient to get to Santa Rosa or Petaluma among other places. We really appreciated being able to get around without a car and were happy to have SMART as an option. Other plus points at this hotel are the well-equipped business center with printers, which helped us with the reorganization of our disrupted trip. There's also an indoor pool and a small but nice gym. It's really a full service hotel with everything you need. I would definitely stay here again. Finally, I really would like to once again commend the staff - everyone we dealt with at the hotel was very helpful and friendly. We really appreciated this!! Thanks and keep up the good work!

While a lot of spots have customer service problems but flamingo was great. The front desk assisted wuickly when we needed help and when a breakfast order didn’t work out the gentleman serving took it on himself to kill with kindness. Love seeing humanity thrive … even during this stupid pandemic. Thanks for positive vibes flamingo!

Came out for a weekend for wine tasting, shopping, and dining. We typically stay in/near Healdsburg but there weren't a lot of options that weekend so we were lucky to find the Hampton Inn & Suites-Windsor. The hotel is centrally located and we could easily get to Healdsburg, Geyersville, and Calistoga which was a huge plus. The rooms were up-to-date, clean, and had the typical amenities. Happy to see that the pool was open until 10 pm and was heated - we definitely got a lot of use out of it.