Hotels near Castle Ridge Trail, Pleasanton

Yes the building is state of the art, yes the amenities are luxurious but it's the people who make this hotel EXCEPTIONAL. Doshia and Arlet are the managers I believe and they are incredibly warm, compassionate, and proactive in making sure my stay was exceptional. They are solution oriented and went above and beyond to ensure a comfortable stay. I can't say enough about their professionalism and how they make this hotel a place to remember. I'll for sure be back during my work trips to the Bay Area! Thanks Doshia and Arlet! You are both so appreciated!

Breakfast is relatively simple, you can eat enough. Free parking. Far from the city, but very close to the San Francisco Outlets, just a few minutes drive.

The hotel's facilities are OK, there is a swimming pool and fitness facilities. You can take the 14th walk to San Francisco Premium Outlets, just a few stops. There is a Ross. BART station opposite Outlets. You can also walk a little farther. Walking distance can take 3 road to the Mall near the West Dublin/Presanton BART station, there are Macy's, JCPENNY, Apple and so on. It is recommended to watch the BUS interval on www.wheelsbus.com , and prepare the Clipper card on the BAR station or APP. Although the lighting is good, the air convection is not enough.

Just perfect for the night stop over . We have always stayed at another chain in town and know that this is better than in everything plus it's half the price. It's worth leaving town late like today if we know we would not have to spend an arm and a leg for this first stop. Glad it's still affordable.

The feeling of this hotel is that Ctrip ordered, do not give a good location, give me the elevator side, listen to the elevator one night, the wall also feels, the feeling of micro shock is unforgettable, but can save the score The breakfast waiter was very nice, seeing that I took the child to take the initiative to make a waffle. The hotel itself is on the high-speed side, noisy, the room has spiders, both rooms have, so do not recommend comments.

We checked in to this property via the Hilton App and selected a digital key. When we got to the hotel the digital key had not arrived so we had to go to the front desk. The lady there told us their system was down and we had to undergo the full check in process again, rather a waste of time. We were allocated a nice room on the 4th floor, pool facing and away from the noise of the Freeway. The hotel's highest floor, the 5th, for some reason is entirely shut off. Car parking is free. The property is now somewhat dated and will have difficulty competing with the two new Marriott Hotels situated just a block away. However, with a clean, quiet room we were happy with our stay.

There were 2 things I loved about this hotel - the lightbulbs were actually nice and bright - you did not feel like you were trying to find your way around a sleezy bar or a cave; and the temperature of the room was perfect. What I didnt like was the dirty cigarettes butts all around the doors - on this non smoking property - near but not in the ashtrays. Paying for parking - outside your room just like in a typical motel - no parking pass or identification - no special accomodations for the parking which might have justified a parking charge No amenities open at all. Check in was quick and painless - but not even a map to find your room (once you found it, it was self explanatory, but a little confusing in the beginning) or any type of information about places in the area to eat or visit - and no food on premises

I stay at the AC a few times a month and Brianna always makes check in a breeze. She is always eager to help to make my stays the best experience! I come in late at night , being in hospitality myself I know that night shifts are sometimes trying but she is always professional and welcoming! Thank you Brianna!

We stayed for two nights in a first floor room. We picked the motel as they accepted dogs ($75/night for a dog). They also charged a $150 deposit that you don't get back without a delay. We were not satisfied. We stayed in room #105. It had a bad odor from the floors, sink and bathroom. There were only enough towels for one person and only one bar of soap. There was no blanket on the bed...only a bedspread that was synthetic and too hot and a sheet. The room was obviously old and had a bad odor. The bed was comfortable but small. We requested a blanket and were given one with a large stain in the middle so we had to have another provided. There were no amenities such as you usually find in other motels. The soap provided was in dispensers on the wall in the shower (all were either empty or almost so) which made washing anywhere but in the shower difficult. They advertised morning breakfast. We found primarily cold cereal, bagels that had to be heated and not much else...certainly not what we expected. We were provided with only one roll of toilet paper and had to go to the front desk to get another. The front desk does not answer the phone at night as it's always busy. The alley behind our room was busy with cars and people most of the night and is the entrance and exit for a fast food place adjacent to the motel. The hallway smelled of dog urine near our door. The lobby looks nice but if the room we were in is an example of other rooms, they do not reflect what you see when you walk into the lobby. Two nights in a row, we had people throwing balls for their dogs right at our bedroom window...at midnight...causing our dog to begin barking. I'm typing this just after arriving home after our visit. I would not recommend this motel at all.

This property is generally clean and well kept, Staff are friendly and rooms of course are clean and spacious. I did have a few issues during my stay. My TV in the room was not connected to any cable and could not watch TV.. Bed and pillows were comfortable. Morning breakfast was decent ( pretty much like every other chain) There was a horrible smell when you walked into the property between the two sets of doors leading into the property. Pool and jacuzzi were heated well and clean. Pricing changed during my stay which I can't stand, but such is the industry.... All in all, a decent property. Would I stay here again?.....Maybe