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4.6/5
Outstanding
DD@viDOverall good, still room for improvement. Don’t have a fridge in the room, don’t serve bottle water. Room space is slightly small comparing with others
Clean and comfy
GGuest UserLoved this hotel. If we came back to Frankfurt we would stay here again. It’s in a great location that’s walkable to everything. It’s essentially city center and there is a ton to do just outside of your doorstep. The service was perfect, everyone is really friendly and helpful. They offer a nice breakfast in the morning. Hotel always smells fresh and clean. The room is really nice with a comfy bed and big bathroom. This is connected to the moxy hotel and the moxy bar/lounge is open 24/7 which is really cool because it’s set up nicely for if you want to eat, play games, just relax, etc. it’s really easy to get a taxi since they can call one for you or you can use the taxi call machine up by the front desk. Tap once for cash and twice for card payment. Super easy. Just a heads up: sometimes they forget to tell you that your room key controls the electric in the room so if you don’t already know this, don’t panic if nothing works when you get in your room at first. You have to slide one of the room keys in the card holder inside of your room next to the front door and everything turns on. Loved that because it’s a great way to save energy. Full kitchen and utensils, cups, cookware, dishwasher, fridge in room if you want to save on food and cook in your room. They also have laundry available if you need to do laundry which you can get tokens for for a couple euro. I just loved this place and the location.
GGuest UserThis was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.
GGuest UserAll good, close to the city center, a few minutes away from the center of the city,. The room was decent, so was the bathroom. Bed could have been more comfortable though, very hard for my taste. We had some trouble with our credit cards, they got rejected many times even though they were not empty, but I guess thats Germany lol.
SSalina ManafI recently stayed at the hotel, and unfortunately, my experience was marred by the discovery of bed bugs on my last day. Despite this issue, I found the overall stay to be acceptable. The breakfast wuthin my expectations, but I believe the reception could improve. Coming back on bed bugs I urge the hotel to prioritise thorough inspections and preventive measures to ensure a pest free environment for guests.
GGuest UserWe stayed two nights at this hotel. We arrived early from our US flight and the staff was able to get us a room immediately, even though it was a few hours before check-in time. We really appreciated this, since we were all tired after the long flight and had two tired kids in our party. Their breakfast is really good and well stocked and clean. We enjoyed it on both mornings. This hotel is some ways from the airport and it is around 40 Euros one way in a cab or Uber. Romer (city center) is around 10-15 minutes from here (around 12 Euros in Uber). We were able to experience Frankfurt's wonderful Christmas market on 2 days conveniently from this hotel. The best part about this hotel was the staff. They were really welcoming, helpful, professional and took pride in their jobs. Every interaction with the front desk was awesome and the lady who manages the breakfast area was working very hard to keep the area clean and the food well stocked. Kudos to the staff of this hotel! We did notice two small issues with this hotel. One issue is that there's no restaurants or groceries nearby. It seems like an industrial area. To mitigate this, the hotel does have Pizza available in the evenings. The second issue was that the rooms were too warm. Since AC is not on during winters, the only option to make the room temperature more acceptable was to open the windows, which made the room noisy because of cars driving fast in the street nearby. The blankets provided were more like comforters and so we couldn't use them at all. The hotel should find a way to fix this issue. In all, we really enjoyed our stay at this hotel and will definitely consider it, if we plan to spend time closer to the city center.
9924653123The hotel is still pretty new, located just behind the Frankfurt fair. We booked premium room, upon check in they recognise my Gha discovery status which is a plus. We booked king room but got twin room instead. The front office guy first informed us that there was no more room available. But an Asian front office guy who has seem more experience could manage to get us another room. He also solved the problem with our reservation, as eventhough we booked 1 room and received only 1 confirmation as it appears in the GHA app, it appears 2 reservation in their system. The room is clean, the rustic factory design room interior is probably not my taste but not an issue. What bothers me was the AC didn’t work properly. The room has a large window, even as the AC was set on high, it was still warmer than the corridor outside the room. Breakfast was good, we also went to the outdoor bar, which was very cozy and has a good non alcoholic gin menu.
GGuest UserA clean hotel with a good location near the station. Our room was on the 6th floor and thus we had a great view of the Skyline. The room was clean and adequately large. The station environment ok, but we were just sleeping there.
LLowell-FinThe hotel is not far from Frankfurt Hauptbanhof Train Station and the rooms are very clean and modern. lots of stores and cafes nearby. We really enjoyed staying here. I really like how spacious it is
GGuest UserThe hotel is conveniently located close to Frankfurt central station. Rooms are basic, but clean and comfy. Recommended for a one night stay. Neighborhood a bit dodgy, requested for a room not facing the road; was quite. Bathroom clean and modern.
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