Hotels near Arrowhead Stadium, Kansas City

Darrell (shuttle driver) was the highlight of the stay. He was very personable, energetic and made our whole party feel welcome. The front desk team coud take some notes on hospitality from Darrell. The hotel is centrally located but the building is a little dated.

The front desk service of the hotel is of five-star standard, and the attitude is in place. The hotel is elegantly decorated. It is located in the center of Kansas City. It is one of the oldest five-star hotels in downtown. It is conveniently located near various service and entertainment venues around it. There is a market inside the hotel.

Family suite, the decoration is very stylish, convenient to use, with kitchen microwave refrigerator dishwasher tableware complete, suitable for self-service dining families. The room is spacious. The disadvantage is that the shower room is not smooth. Overall recommended!

This is our main place we book where ever we go. The staff is friendly the room was clean the kids had a great time in the pool. The one problem I had was that the hot tub was cold and dirty I was upset about that.

The hotel is under construction and the noise was extremely loud. The manager on duty was snide before she hung up on me. Only for her to call back and offer a meal comp. Upon checking out, we were advised that we had to go back into the ****** to receive our meal comp. After going all the way back into the ****** getting our cards, then going to the restaurant and eating nothing was on the cards, and nothing was comped. My wife and I saved up to celebrate our 20th wedding anniversary and we chose to spend it there only to have a very dissatisfying experience. We could not even hear ourselves talk in our own rooms. Then to be treated like that by the management just made this completely unacceptable.

I understand renovations, but there needs to be more coordination with your contractors. You had me in Room #207 when the room directly above me was the specific room being torn apart and drilled in all day during my stay. I wasn't planning to be in the room all day, but found myself sick with a sinus infection and the constant loud drilling was an absolute nightmare. Also, when I booked the hotel, it said that ONLY the lobby was being renovated -- I see that this is updated now to reflect renovations of the whole property, but you really could have provided more notice upfront to guests. I would have stayed elsewhere if you had, e.g., I decided not to stay at the neighboring Hilton precisely because there was notice that the parking lot would be unavailable. To be quite honest, I understand the need to make money but when it comes down to it, your reputation is all you have. Did it ever cross your mind to close entirely for a month or two to reemerge as a hotel properly put together, that's not an embarrassment to your name? It was a terrible experience and a waste of my earned Hilton points. I am feeling very done with Hilton and its family of brands after this.

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

We were nearing the end of a long road trip, having stayed at 6 Hampton Inns and one Home2 Suites along the way. This hotel was an absolute pleasure for us. Our greeting and interaction with Emily at registration was positive, upbeat and clearly showed she saw us as valued guests. She volunteered information about our Honored Guest status that no one else ever told us! Our room was clean, and unlike the Hilton properties, fully supplied and and everything worked! The guest wifi was the best of our trip, which these days is a big deal for travelers. We travel near this hotel once or twice each year, but usually drive through KC. This hotel makes a stop more likely for us. Lots of restaurant choices within less than a mile radius. It is a great place to stay.

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

Hilton Kansas Airport Hotel is really good, it is worthy of the Hilton brand, the room is spacious and bright, the facilities are new, the parking lot is free, the front desk and the waiter are also very good, the price is high, there is a chance to go again