GGuest UserAvoid like the plague! Hands down the worst hotel I have ever experienced. Booked online through a third party site because we needed a place last minute. Got there after 11 at night. Our room had a balcony facing the pool. There were lots of obnoxious guests having a party at the pool. Very loud. We immediately tried calling the front desk to complain, but the phone in the room didn't work. I used my cell phone to call, and the person at the front desk said he was aware that the guests were staying at the pool past curfew, but they wouldn't listen to him when he told them to leave the pool. He said he would try again. We thought OK, let's take a shower, and maybe by the time we finish, they will be gone. Went to the bathroom and turned on the light. No joke, the overhead light was flashing like a strobe light at a discotheque. It would have been enough to give someone an epileptic seizure. We decided to just ask for a refund. We went to the front desk and turned in our keys, and the guy said someone would process our refund in the morning. After 4 days, no refund and getting the run around when we call to check on the status. Horrible!!! 0 stars!
Show More