Hotels near American Civil War Museum- Historic Tredegar, Richmond

After rushing for one night, it is difficult to give a sufficient and reasonable evaluation. The location of the hotel is in the city, there are still a lot of places to eat around, there are not many places to visit. The hotel itself is ok.

We stayed here for almost a week. The service and staff were terrific. The morning breakfast was delicious. The pool and exercise area was clean and inviting. The room cleaning was done well and made it a pleasure to come ”home” each night. Thank you!

Fantastic service! Very friendly! Very easy check in and check out process!

On June 22 2024 I encountered a very rude hotel manager. Each and every time I needed assistance at the front desk, he was not there. The one time I called for him, he came out the back room with an attitude. I asked him why he was upset and he said that I shouldn’t “talk to him like that.” I called out saying “heyyy hello” and that made him upset. He tried to bicker with me and wouldn’t even give me what I came to the desk for. He only spoke to my husband which his name wasn’t on the room. He gave the key card to him as well. It was not his room. His time was nasty and condescending, I felt u safe. I literally cried hysterically as soon as I got into my room, wearing my wedding dress and all In the hustle and bustle of getting out of the room after my wedding, I forgot my family flower vase. When I called back, the young lady let me know that my flowers had been placed in the lost and found. When I go to pick them up, the front desk says “one of the housekeepers took your vase.” I am completely disgusted and want my family heirloom back. I will never stay at this location ever again. I feel like someone was playing games the entire time I was there. I couldn’t believe it

Our 1 and only place to stay in town! Delightful from pre trip to after, always personable and professional and a true treasure in every way. Loved the location, loved the service, loved the people and glad Chef Tony is right next door at Sam Miller's!! Thanks. Berkeley!!!

We stayed a couple days in this downtown property. It was convenient for our interests. I was a little apprehensive based on its rating, but customer reviews swayed me. We weren't disappointed. The hotel is very clean, recently refurbished throughout, beds comfortable and staff courteous. Hot breakfast is typical microwaved omelettes, toast & cereals in a large uncrowded dining room. Note that housekeeping is not offered on multiple night stays altho fresh towels are available on request. We'd stay here again.

This hotel was a great stop over spot on our way to the beach. We paid $173 for one night. Very nice hotel. Close to restaurants. Clean. Comfy bed. Friendly staff. Easy on and off the Interstate. We will use it again.

The feel of the property is welcoming from the time one enters the lot. Nestled away from the busy Midlothian Turnpike traffic, one would hardly believe there’s a bustling metropolis beyond the trees! The staff was attentive and the attentions to COVID-19 guidelines was so on point. The room was meticulously cleaned. The noon check out was a godsend. I will be back!

We visit last night, check in was pleasant enough and the rooms were clean. The beds were very uncomfortable and a disappointment for a Marriott brand hotel. We had breakfast at the bistro & they only had one person working & they filled a complicated coffee order before before they made our food. They then forgot part of the order that was for our 4 year old so the adults had their food but she had to wait longer. The food at the bistro was microwaved & wasn’t worth it. On top of it, the website states that pets aren’t welcome yet we saw several people with dogs and we are highly allergic. We won’t be going back and I am a Marriott Member.

this hotel has amazing employees I want to first give a HUGE praise ✨Octavia✨ for her amazing customer service she went above and beyond i called and asked if i was okay where i parked because i had parked on the street the night before which was a weekend where u ddont have to pay and you dont have to worry about the time till the weekdays and the night staff told me i was fine till morning but i forgot to ask when i would have to move it so when i called down in the morning to ask when ot if i had to move my car and octavia answered and she immediately helped me and asked me where my car is and what it looked like so she could step out and make sure it wasnt towed or ticketed and to see if im in a spot that i need move out of because i might get towed which i didnt even have to ask her to do any of that she just immediately dropped everything she was doing to help me even after i told her she really doesnt have to do all that i can come check for myself if it is towed or ticketed but she said she was perfectly fine w helping me and could quickly make sure my car did need to be moved in case it didnt need to be. she insisted it was no problem and she was happy to help so she went out and checked and told me my car was not towed or ticketed and told me that i am in a tow zone and gave me detailed instructions of where the parking garage is so i dont get towed. she truly went above and beyond with helping me, She gave me the most memerable and helpful customer service i have had any where in a very long time and definitely the best hotel front desk customer service but also Michael at the front desk as well was quite helpful and gave me a late check out that an employee the night before said the latest was 2pm but michael made sure i was a memember before informing me how late of check out i can get which im guesss the other employee didnt do because he informed me memembers latest checkouts are at 4pm and he went ahead and fixed that and made me 2 new keycards super promptly and even after i said i only needed one and changed my min when i was about to walk away i asked if i could get another if it wasnt too much to ask and he was so nice and said it was no problem at all and made the second key in seconds no pun intended! so i just want to give a big shout out and thank you to both Octavia and Michael at the Delta front desk (on the morning of october 3rd ) for being so kind patient and helpful it brightened my day and their smiles were infectious💗