Hotels near 311 South Wacker Drive, Chicago

I stayed here for one night using 50,000 H Honors rewards and loved it. Check in was fast and friendly. Wifi is fast and reliable. Be sure to push hard on the door to open your room since it's a new door it's still kinda stiff no big deal but I figured it out! Also when getting on the right elevator make sure you use the right one since they share this property with another Hilton brand hotel here. Angela the manager was nice enough to send me a text to ask if everything was ok! That is service above and beyond what is expected! Kudos to her great customer service! The King deluxe city view room was huge! it felt like more like being in an apartment. Microwave and fridge were very convenient. The bed and pillows were super soft. The area is kind of quiet at night since it's a business district but the good thing about that is that it's quiet at night and right next door to the Willis Tower aka ”Sears Tower!” I highly recommend a visit up to the 360 observation deck. The closest restaurant that was open past 6pm was Giordanos. I had the Italian beef sandwich add cheese and it was amazing! It's right across the street. The orange line is only 1 block away right across from Giordanos and it takes you to Midway Airport in less than 30 minutes. If I am in this part of Chicago again I would definitely stay here! Thanks and keep up the good work!

The small fridge in the room automatically shuts off after 2 hrs and doesn't stay at a safe temperature to store breast milk. The front desk advised to just use an ice bucket. This is problematic because (1) you will have to continually refill the ice bucket and (2) there is limited capacity. After an escalation to the manager, they offered to hold my milk behind the front desk in their fridge. I am not comfortable with that ”solution” nor do I want to go back and forth to the front desk for my baby's bottles and milk storage. He advised they previously provided medical fridges but they currently do not do so. I am so beyond disappointed. I expected so much more from this brand and now have to figure out something to do with my milk for my exclusively breast fed baby. Ugh, don't they have mother's stay at this property!? Marriott, do better!

The hotel has a good location, just beside Michigan Avenue, and convenient to all major attractions in Chicago. The hotel environment is also very good. It is quiet and clean. The space is large enough. There is sufficient hot water supply, but there is no hot water to drink. We brought our own heat The most distinctive feature of the kettle for boiling water is the hotel’s robots, which can deliver water and daily necessities, which are available on demand, great! We did not have breakfast at the hotel, but there are many restaurants around, which are very convenient. The waiters in the hotel are very good and the service is very warm and thoughtful. Our trip felt very good, the price was affordable and the process was comfortable!

My sisters and I live in Chicago (I live 10 minutes away from the hotel). We wanted to take a quick staycation. The Sable is near a lot of iconic and historic places in Chicago. The hotel was to live for!!! The staff was absolutely amazing!!! Contemporary furniture, an amazing bathroom, and comfortable rooms. The views were priceless inside and outside the hotel. We walked everywhere. There are bars, restaurants, stores, boat tours, entertainment, etc... within walking distance of the hotel. Awesome would be an understatement!

Cost-effective. Good location and convenient transportation. The hotel's design is full of modernity, and it matches the high-quality style of the entire city of Chicago. Service was good and very clean.

I booked a room at this hotel because of the positive reviews and I was not disappointed. The rate I got was pretty good. If you book online via the hotel's website, you can save some money. I actually called and talked to someone at the hotel because on one day, we had 2 people staying and on another day, we had 3 people staying (because my husband was flying in to join us later) and the rates were different depending on the number of people staying. This is standard procedure in some European countries, so I wasn't completely shocked. The room we had was small, but clean. Because of COVID, we were told there wouldn't be any housekeeping and if we needed anything (like towels), we could come to the front desk. We didn't have a great view, like one of the other reviews we had read, but I did like the location. The hotel is located on the edge of Chinatown, so there are many restaurants within a 5-10 minute walk. There is also a metro station that is about a 5 minute walk from the hotel, in the Chinatown parking lot. In fact, we parked our car there for 2 nights. I was a little worried about somebody breaking into it, as it is a surface lot, but no such thing happened. In fact, there are lots of cars parked in the lot at any one time. I would definitely stay at this hotel again. I LOVE the location!

I’d give -10 to this hotel! We stayed there for 6 nights. We got a room on the last floor, it was nice, but dirty. Beds weren’t changed (found hairs and dirty pillows, stained sheets) and didn’t have a comforter, table and windowsill weren’t wiped (had some foods, souse spills, etc), windows had large prints. I wiped everything by myself, and called to ask to change the bed. The girl was very annoyed, even didn’t say “hi” and “by”, and changed it with teen’s attitude, when you ask them to do something they don’t want to do. On the third night we (my husband, daughter and I) woke up at 4 am because of the FIRE ALARM. We ran to the hall, but the fire alarm was only in our room. We came back and foun out that our room was full of smoke and smelled very bad. We called reception, the guy who worked the night shift was polite, and gave us another room to sleep. After we woke up I went to the reception to ask for another room, hostes pretended that he didn't know about anything, after I explained to him a situation, he gave me another room, mentioned that it’ll cost $25 less, but said they can only refund half of one night's price, because it happened at 4am. I didn’t want to ruin my day by arguing with him and came back in the evening. There was another guy (he said he is a supervisor), who again pretended he didn’t know about the situation. I explained everything again, and asked him what happened in our room and asked him to send a report about it, because my daughter, and I felt bad all day, had bad headaches and coughed, and I needed something to confirm that there was an accident in this hotel. He played the game “I don’t know what happened”, and it was a lie, because a guy in the morning told me that an inspector already worked in our room. I politely asked him to call the manager. The manager AGAIN asked me to repeat what happened, because he “didn’t know”. When I said that “our room was full of smoke” he said to me “it’s what you are saying, we (“hotel”) didn't see it” and they can’t give me any report. This was the moment when I stopped being polite, and the email was sent to me 5 min after that. “Our chief engineer found the source of the smoke coming from the HAVC unit in 2208. The smoke that was seen and smelled was from the condensation hitting the wires in the HVAC” When we checked out, I asked about adjusting our room price, because the guy told us it will be $25 cheaper, so they needed to return $75. The girl who worked there that morning stopped to smile, started to talk rudely, said she can’t do it, she needs to call the manager, etc. and stared at me. I politely said that it is ok and I can wait a little while for her manager. She called him, and the manager (new one) asked me AGAIN to explain the whole situation, like he didn’t know about it. He said he doesn’t know who told me about different prices, he has to look, and they already refunded the night, etc. When I pointed out that he speaks rudely, and I don’t understand w

We stayed for the weekend and were not disappointed. I’m one of those people that do tons of research before choosing a hotel. This one is priced well and is so cozy and welcoming. We stayed in one of the city view rooms which I would totally recommend. The night before I got a notification on the Hilton app saying it’s time to choose my room and I was able to choose a corner room with a view of the city on both sides and it was quite large. Being able to choose your room and know which one you’ll be in when you arrive is great. This hotel is in a great spot and only a few minute walk to an L train station for all of your transportation needs. The neighborhood is pretty quiet from what I saw. We loved the full size pump bottles in the bathroom of body wash, shampoo, conditioner, lotion and hand soap. The front desk staff was always welcoming and answered any questions I had. I would recommend the skyline room. We stayed in room 1815 and had a great view of the city. The only downsides were that the windows were quite dirty and the parking garage was tiny but I understand those aren’t necessarily problems that can be fixed easily. Overall, we had a wonderful stay and I would definitely stay here again and recommend to anyone else looking for a place to stay in Chicago.

Room was spacious with good sized bathroom. Check in was prompt and courteous despite arriving 2 hours earlier than expected. A big shout out to Carlos who graciously greeted us and was one of the finest front desk agents at a Hilton. He suggested 5th floor which placed above minor street noise. Hilton included breakfast was so so but not a surprise. Numerous restaurants were in easy walking distance of hotel. Would not hesitate to stay on next visit.

This was my 4th time staying at the Sofitel and it remains the only place I’ll stay in the city! The hotel is beautiful, the rooms are very modern and extremely clean. I love their bathrooms, they are very spacious with a very nice soaking tub. Beds and bedding are very comfortable. I haven’t dined much at the hotel I usually will order a simple room service breakfast - they make even a simple English muffin and coffee seem luxurious! The serving tray, the beautiful blue and white dishes, the carafe for your coffee… I look forward to my breakfast in bed there every time! Their French Press coffee is AMAZING. The location couldn’t be better - walking distance to so much great dining and shopping! I am a single mom and I come for solo weekends in the city and I love how safe the neighborhood is as well as the hotel. Most of all the staff is incredible. From the moment I check in I feel very valued and special. They have accommodated me in so many ways and gone above and beyond to make my time away in the gift so special! I absolutely recommend the Sofitel as one of the most luxurious hotels in the city, as well as the best value!