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4.7/5
Outstanding
FFrancisco A1) When we checked in, we were told we could enjoy a 20 percent discount from the hotel's restaurants. We ate therefore at Jiang Nan Chun, the Chinese restaurant of the hotel
( total bill S$242), and the next day, at Nobu Japanese restaurant ( total bill- around $402). When we checked out, however, the discount was not given, even if the restaurant's
waiter told us that the discount would be given upon check out from the hotel. ( The total amount spent on the two restaurants was S$645!)
2) The most shocking thing was that the flush of the towel bowl did not work on Sunday, May 26. We used the flush but the water was overflowing and the feces were floating about. So we tried to pour water into the toilet bowl three times by using the waste can of the toilet to fill it full with water to flush the toilet but still to no avail. Finally, we had to ask for help from the hotel staff to solve the problem. The hotel staff later gave us a plate of fruits and a short letter of apology for the inconvenience caused.
LLMOOLMLove everything about the room! Except we got a connecting room and soundproofing from the door was bad. Like that the bed faces the window so we could enjoy the view right from the comfort of the bed. Sofa is comfortable. Also love the bathroom!
Gold lounge: good service. Excellent view. Strict with dress code. Evening canapes is average. Drinks, especially cocktails can be better. Breakfast was great! Lesser selection than Prego but it has the popular food which I happened to take when I went Prego. Much lesser crowd than Prego
Prego breakfast: good. Do go before 8am for lesser crowd
AAnonymous UserThis is my 2nd stay here, for my birthday this year! Always loved how the location is convenient and it has everything I need for a simple but satisfying stay. Everything was great, I got upgraded to the 24th Floor 🥹🥹! Only slight downside was that the door had to be pushed really, REALLY hard to close / open it (it won't close properly). Not a huge nuisance but I do have to use my whole body weight to close the door lol. And there were dust bunnies in the gaps where the door lock (the black latch) is. I had to wipe that down myself. Besides these, the stay was comfy and great! Thank you once again! :)
SSnowMiffyI just don't like the bathtub only have had glass cover. When showing, all water split out, and make the floor wet. And the toilet looks so old. Except thus, everything is good.
IitskaywhyExcellent location, can't get any better at the heart of Orchard. Check in time can be a bit longer if you arrive at peak hours like 3pm. Overall small space for the standard rooms but comfortable room with everything you need.
AAnonymous UserThe rooms are spacious. This is the 2nd time me and family had our staycation. Nearby and within walking distance to star vista for dine in or take away meals. The location is away from the bustling city. Ideal for families.
TTraveller SunThe location is superb, near MRT, with taxi stand and bus stop just downstairs. Night time, you don't need to step outside for pub and bar. Just the breakfast taste is a little bit underperformed
AAnonymous UserStaffs are very accomodating from reservation staffs , ms. Zee, manager ms. Pauline, to receptionists Ralph Ng and Francis as well as the tiffanys cafe staffs Josie and Lee. Thank u to all of you.
VverycoldbrewBooked triple room, and the size was enough if compared to other hotel in Singapore. Old hotel, but maintained well. Will consider to stay again here...
VVon_cywyOverall it’s okay for the price. I do wish there is at least basic amenities like toothbrush. Not very sound proof, can hear people walking at corridor and door open and closing sound.
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