Hotels near El Caldero Sabroso, San Juan

Amé la decoración y que todo esta nuevo!! La ubicación me encantó porque era fin de semana y estaba cerca de la fiesta y la movida de Santurce. Mucha vida urbana que es lo que estaba buscando, conocer lo mas autoctono de PR!

Rooms were ok… nothing out of the extraordinary but it had a weird smell to it. The location is nice, it’s near condado area almost everything walking distance. AWFUL service. Since we came in we had problems to check-in and confirmed our reservation had the late check-out at 1pm since it was included. We had Late Check-out included and when we were about to check out, we told the lady at the front desk that our check out was at 1pm. She looked at us and said no it’s at 12pm but with a bad attitude. Then I told her that our stay had included the late check out. She then said with the same very bad attitude, “well if you said that at first”. Then my partner said well there’s a problem with organization because we said that at check in and she confirmed it. She then responded with even more attitude… “No the problem is communication” Honestly for being a “Hotel” it had a horrible customer service. Not recommended at all if you want a pleasant vacation.

My friend and I have traveled and stayed at dozens of hostels over the last six years. We're both very aware of our privilege and identity as Americans when traveling. We try to take up the least space possible and always offer to do our own cleaning if possible.. I say all of this to give context. When we arrived there was no internet and we immediately saw a cockroach. We shook it off, thought ehh that's hostel living, and kept it moving. The next day we were moved to another room. That room had leftover food, opened containers, and the bathroom was disgusting and flooded, hairballs everywhere. We were pretty disgusted but again, we kept it moving. That night we made friends with two other girls in our room and as we were falling asleep, a six-inch rat ran across the desk surface, parallel to my friends face, of our hostel room. We all got up and started cleaning and throwing away everything in the room that didn't belong to any of us, it was 80% of the things in the room. We hadn't opened two locker doors and when we did, we found them covered in rat feces. The next day I tried to tell the staff and three women came out and accused of me being an 'entitled b****' and told me that if i didn't like their attitude or how they were running things i could 'get my things and get the f*** out of there.' i was shaking, in complete shock and honestly kind of scared. they said 'It's not our jobs to clean up after adult women.' My friend and i grabbed all of our things as quickly as we could and got the hell out of there. don't stay here, the staff don't want you there so badly that they will forcibly kick you out, and also it is very dirty.

Location location location! Friendly staff and impeccably clean. Valet was excellent as well. They have a nice restaurant too! La Hacienda (a nice grocery store) is right in front. The perfect place to stay, and will be back for my next trip.

Absolutely loved this hotel. Ambiance is top of the line. Only regret I have is that I couldn't enjoy the pool due to a late check-in and short stay. I definitely plan to stay again!

It’s simple amenities and decent for few hours good for night stay

We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area. The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage! Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not get her name but she saved the day!

The hotel has a lot of potential but needs better cleanliness. You can tell is a spot for couples, since we found rose petals and left over belongings from the couple staying prior to us. I wouldn't rule out they can be great hotel, but needs better quality services for their price, cleanliness and feel of the Mediterranean decor we were looking forward to. Adjacent OLV hotel helps a lot with the experience and makes for the lack of experience at the boutique hotel portion.

Everything my wife and I wanted to see and do in Old San Juan was within easy walking distance so this hotel is really in an ideal location. We liked the look and feel of the property especially the grand staircase and covered veranda area in front of the rooms. The open air nature of the property really highlights the warm temperatures and encourages you to sit outside and enjoy the environment. We found our room to be comfortable and clean. The bathroom was modern and the shower was large with good water pressure. The room could use more light and the bathroom lighting is equally dim. All the employees were encountered were very helpful and friendly. Make sure to ask for restaurant/bar recommendations. The front desk also arranged for a taxi to take us back to the airport. During our two night stay, our bathroom towels consisted only of large bath sized towels and while we asked about smaller hand towels, none ever appeared. Also the shower door leaked a large amount of water on the bathroom floor - - more annoying than a problem. The message light on our phone blinked from the moment we arrived and despite our efforts to retrieve/delete voicemails, the light continued to flash. I asked the very friendly gentleman at the front desk but he was not sure what to do and when we checked out, the message light was still flashing. These items were too minor to impact our stay and my wife and I would completely recommend this hotel. One word of advice - we enjoyed a couple of beers at the hotel restaurant/bar and were a bit shocked that each bottle of beer was $10 but at least it was cold !! We did not return to the bar/restaurant as there are a great number of nearby places to drink and dine.

Very nice staff love the access to pool, beach and hot pool..Eddy front desk very acco.odating. Rooms are older but good for the money