1. Room - Terrible! My mum ended up sleeping in the living room instead due to unbearable smell in the room. - The pillows are so smelly that even with pillow cover, you can still smell the stench. The smell of the pillow is like the sweaty shirt of which you kept for weeks before washing it. - The mold starts to grow on the pillow. - We ended up buying a new pillow outside from nearby grocery store. - Futon beds provided are full of spider web and smelly. - Bed sheets are full of yellowish stain and even blood spots. - The cleanliness is at worst that the bed stand even has mold! - My family got sick immediately the next day staying in this place. If you have allergy or low tolerance to weird smell, this is not the place for you. 2. Kitchen - Very dirty with cabinet door is broken. - There are mushroom growing inside the cabinet and the door is broken and unable to close it tight. - When I opened the cabinet door, unknown insects flied out with a very bad smell inside the cabinet. - The kitchenware is horrible, oven is rusty and they place the big black dustbin in the kitchen next to living room, so basically if you are sitting in the living room, the big black dustbin is next to you. - Electric kettle is rusty 3. Toilet - Cameron Highlands is a cold place but the centralized heater is not working well. If you have more than 2 people staying, the third people will have to bath with cold water. The hot water is very inconsistent and when the hot water in the tank runs out, you will have to bath with icy cold water in the middle of your shower. - The ceiling of the toilet is full of mold. - All the toilet covers are broken! 4. Surrounding - Right outside my room looks like a dumpsite. I cannot open the window, else, the whole house will smell like dumpsite. - Refuse room is a few feet away and once you open the door, the stench is like dead rats. - Refuse room door is left open wide and you need to hold your breath once you are out and walk to lift. - In front of the apartment looks nice but when you go to the back, rubbish is all over the road. 5. Management - Notice stated that the management closes at 8PM, I called them at 7:35PM to request to change a new pillow and they hanged up on me and SMS me ”Can't talk now”. I replied the SMS to request for new pillow but until I checked out, no one responded to me. - No housekeeping at all. I do not see them around. 6. Wi-Fi - Even the WiFi is bad, I was staying at Level 1 and the router is in Level 2. Two levels of houses share 1 router. There is no individual router in your house. - All the rooms has NO wifi coverage except living room.