Hotels near Fat Bike Rental, Bahia de Banderas

The service is in place, except for a little remote, it is recommended to stay.

I am giving this hotel a score of four due to our personal experience overall. At the beginning we honestly had a bad experience, but I noticed a drastic change in a positive way throughout the hotel after talking to regional manager, Mr. Alberto Rodriguez. He salvaged our vacation, I thank him for that. The experience after his involvement turned our experience from 0 stars to 5 stars. Pros: * Los Olivos restaurant * Mariachi restaurant * Great response when there is a complaint * Beautiful beach * Kid's club staff * Lobby bar staff * Friday night activities * Good location (close to hospital and shopping center) Cons * Small kid's pool * Customer service (with some exceptions) * Additional fees for late check-out and room service (unusual for all-inclusive) * No smoking restriction enforced (a lot of people smoking in pool area) * Only boogie boards are free to check-out, everything else has additional fee * Restaurant reservations are difficult to get Recommendations: * If you are taking kid's bring their tablets, pool and beach toys (anything that will keep them entertained after 5pm when kid'sclub closes) * Make restaurant reservations on day one (they close at 4pm) * Take cash for tips (to thank good service) * Email if you have any problems, they don't really help when you try to speak in person Thanks to Mr. Alberto Rodriguez, Adriana in the kids club, Sr. Carlos and Sr. Rene & everyone in the lobby bar, Sr. Manuel in Los Olovos, Sr. Irving in the buffet, Sr. Villa in Mariachi, Sr. Martin in valet, & everyone in the Royal level & pool bar area.

Hotel Ysuri was such a fantastic place to stay for our trip to Sayulita, my husband and I absolutely loved it! Our room was beautiful and spacious with a scenic view of the hotel pool and Sayulita beach. But the thing that left the most lasting impression was the absolutely amazing service! Even before arriving in Sayulita, the hotel manager Rodrigo was reaching out to me to suggest fun activities and things to do. The check in process was so easy. He remembered who we were and the things we had planned and followed up to see how everything was going; which everything was amazing!! You can tell how much these people love what they do! Mary, who works the snack bar at the pool was always so kind, welcoming and excited to interact with the hotel guests. She is so friendly and makes some delicious nachos and quesadillas!! It was such a pleasure to stay here and we can’t wait to return one day!

I would give 5 starts just for “The Nest” restaurant. Special mentions and a big thank you to Nazly, Daniela, Andres, Julio, Roberto for their excellent service. Family-like service with a smile and always ready to accommodate requests. I’d say everyone who worked here made us feel welcome and we ended up frequenting the restaurant just for the service, food and views. 5/5 for the breathtaking views and the delicious Mexican meals. The reason for giving a 4/5 is for the overall family selection itself. While it’s definitely better than the rest of the resort. Pros: access to a nice beach that isn’t crowded, pools are nicer and good small perks / conveniences. Carlos (the butler) made us feel welcome and was always ready to serve with a smile. Room cleaning frequency is way better (by a mile compared to the regular) - thanks to Belen our tireless and excellent cleaner. Cons: Other restaurants (outside of Nest) are nearly impossible to get a reservation on the App, when we managed to talk to someone and get a reservation, we realized the restaurants aren’t even 50% full. It’s not easy to get a hold of folks on the phone from the room, but when you meet them face to face they are ready to help. Non-family selection areas: Before we upgraded we had constant badgering from the palladium attendants who wanted us to do a walking tour to get some free spa coupon. Service at the regular resort (not family selection) was minimal - tough to catch a hold of anyone and SO crowded so we felt the need to “have to” upgrade.

I’d say 4.5 out of 5 stars! Beautiful hotel! The atmosphere was exactly what I was hoping for…colorful, lively, very clean. Lovely staff (Jaime at the front desk was so interesting to chat with…I swear he knows more about Canada than I do! and the beautiful ladies at reception who were always so helpful in answering our random questions, and securing taxis on our behalf- thank you). The couple that runs the attached breakfast restaurant are friendly, gracious, hard working. Please remember to tip them as this is their own business. The rooftop terrace was something to see…stunning view, lovely decor, even a live band one night! This hotel is right in the fun, lively centre of town. Very noisy at night from all of the live music everywhere. Everything is within a 10 min walk away. Bring good shoes, as the streets and sidewalks are very uneven, and you really have to watch your step. Our room wasn’t too bad in terms of the nighttime noise, you could hear it but we still slept. It kind of became a white noise. Apparently there are some rooms that are more noisy than others, but another couple we spoke with said the hotel staff relocated them to a quieter room with no problem. The rooms are supplied with earplugs. So if you’re looking for a quiet place, this isn’t the place for you. However, if you’re looking for a beautiful, lively, right-in-the-heart-of-the-action experience, 30 second walk to the beautiful beach, then you will love it here! So why not 5 stars? We were a little disappointed that we weren’t allowed to bring our own alcoholic bevvies up to the terrace, you’re only allowed to order from the bar. It was expensive so we hardly spent any time up there because of this. The rooms (standard) had no dressers to put our clothes away so it was difficult to stay organized for two ladies and all of our clothes. Norma did a very nice job of cleaning up after us. Thank you Norma!! There are only 3 selections for breakfast. Two of them include eggs, and the third is simply a fruit plate. I’m not an egg lover, and a plate of fruit, with no proteins or carbs, left me hungry and in need of food an hour later. However, my sister likes eggs and said the egg dishes were good. So because of this, I felt that the cost of our room for the week was a little high, but I do not regret the experience. I do recommend this beautiful hotel for those looking for a lively experience. In general, this most amazing little surf town with a huge zest for living the good life was an experience like no other. Completely different from the all-inclusive vacation, and I am now hooked on Sayulita. I loved Puerto Vallarta, but now that I have been to Sayulita, this will be my go-to spot in Mexico going forward. It is safe, the locals are friendly and laid back. Even the beach vendors are awesome and gracious.

OK Y’all. Day three of our five night six day stay. I cannot wait any longer to dispute all the naysayers regarding this hotel! Our stay has been amazing so far! The service is five star… Everyone has been super accommodating. I would name names but it would be simply everyone we’ve encountered so far. I will say that Gabriella, Josefina, Hugo, Luis (buffet) and everyone at the Altitude lounge are super nice and clearly want to make our stay the best it can be:) So far the food has been pretty freaking awesome. Breakfast buffet yes really fabulous. Mexican restaurant last night a super great surprise given the terrible reviews we saw. No idea who is trolling this hotel and posting all those bad reviews but I’m telling you that I am very particular and really appreciate great service. So far that’s all I have had at this really wonderful place! About to try the grill so will cut it short for now. But let’s just close by saying that my guy booked this place and I was super skeptical because of all the bad reviews. So glad I trusted him because I am loving it here :-) The infinity pool does get pretty loud during the day but I’m sure younger people love it. By the way we are in an oceanfront suite and joined the altitude club a very good investment! Carrie and Ed

Excellent quality and service...thank you

Excellent attention by the Manager, offering us information about places to visit, offering us the transport service and to make grate our stay on the beach gave us playing chair and shadow. near the beach with nearby restaurants All with very good options and affordable prices. face to the Bay. adjustable price. The hotel restaurant has delicious food, everything is very rich, with very good portions. very friendly staff.

fantastic, nice quite hotel, went there along with my family, kids enjoyed the nice worm pool, very friendly staff were vry helpful. 4min walk to dt 7min to the beach. it was unforgettable experience. thanks for making our stay enjoyable and memorable.

This was our best family vacation in years. After being locked down since March 2020, we needed to get out and live our lives again. The Conrad was perfect for that! Brand new, clean, expertly designed, we had a perfect week. The property was spotless due to the staff and ground keeping crew. The service was exceptional - there were more staff members than guests. We were never without staff to assist us. We soaked up the sun, ate, had too many pina coladas, and lived pool side for a week. Our room had a private soaking pool that we used at the end of each day. Could not have been better. The beach was unbelievably clean - the hotel staff raked it every morning. We stayed in Cancun in 2019 and could not go on the beach due to the sea****. Just the opposite in Puerto Vallarta. Everything was extremely clean. We went ATV riding, ventured into town, frequented the game room, ate at every restaurant and were never disappointed! The on-site Falconer was always entertaining. The lobby and views were beautiful. For our return to the US, a covid test was required. We were tested on site (in a hotel meeting room) the morning before our flight and had the results in 90 minutes, with the require documentation in hand in 3 hours. There were zero delays at the Puerto Vallarta airport due to the US testing requirements. Extremely easy re-entry. I can't remember a single difficulty or disappointment. Only fond memories and good times. Needless to say, we will be returning!